All-New Platinum GPlan Terms and Conditions

Subscription to The All-New Platinum Plan requires enrollment in one of the following plan types: 

1. The All-New Platinum GPlan with Device refers to a mobile postpaid plan subscription consisting of the Subscribers’ chosen device/gadget and mobile data allowance. The Subscriber may enroll in any of the following The All-New Platinum GPlan with Device variants:
   1. All-New Platinum GPlan 3799 which includes:
      1. Device
      2. Unlimited Data Surfing
      3. Unli All-Net Calls & Texts
      4. Unlimited calls to landline
   2. All-New Platinum GPlan 4999 which includes:
      1. Device
      2. Unlimited Data Surfing
      3. Unli All-Net Calls & Texts
      4. Unlimited calls to landline
   3. All-New Platinum GPlan 7999 which includes:
      1. Device
      2. Unlimited Data Surfing
      3. Unli All-Net Calls & Texts
      4. Unlimited calls to landline
    
   Under The All-New Platinum GPlan with Device, the Subscriber agrees that:  
   1. His/her chosen All-New Platinum GPlan with Device has a Holding Period/Lock-up of 12 months/24 months/36 months (depending on the available lock-up period of availed Device) from date of line activation, for which he/she will be charged the corresponding Monthly Recurring Fee (“MRF”) and other products or services availed by the subscriber on top of the plan.
   2. The MRF shall be the minimum payment due Globe.
   3. He/she may terminate or downgrade his/her plan subject to full payment of a pre-termination fee (based on the formula below), as well as all outstanding and historical balances.

       

      Pre-Termination Fees Computation
      Pre-Termination Fees = Gadget Penalty Fee + Unpaid Monthly Installation + Admins FeeWhere:

      Gadget Penalty Fee =	Handset Base Price - Cashout	x Remaining Holding Period (in months)
      	Total Holding Period (in months)

      Notes:
      1. Gadget Penalty Fee is the penalty imposed for not completing the holding period specified in the service contract.
      2. Handset Base Price (HBP) refers to the price of the availed device at the point of plan subscription.
      3. Cashout refers to the amount required from the Subscriber to avail the chosen device at a certain plan.
      4. Unpaid monthly installment refers to the portion of the cashout that has not been paid by the Subscriber in case of installment arrangement.
      5. Admin Fee refers to the relevant costs incurred by Globe to process the request for plan termination or dwongrade.
2. The All-New Platinum GPlan Plus refers to a line-only mobile postpaid plan subscription. The Subscriber may enroll in any of the following The All-New Platinum GPlan Plus variants: 
   1. All-new Platinum GPlan Plus Plan 3799 which includes:
      1. Unlimited Data Surfing
      2. Unli All-Net Calls & Texts
      3. Unlimited calls to landline
      4. Three (3) day Data Roaming where available*
   2. All-new Platinum GPlan Plus Plan 4999 which includes:
      1. Unlimited Data Surfing
      2. Unli All-Net Calls & Texts
      3. Unli All-Net Calls & Texts
      4. Five (5) day Data Roaming where available*
   3. All-new Platinum GPlan Plus Plan 7999 which includes:
      1. Unlimited Data Surfing
      2. Unli All-Net Calls & Texts
      3. Unli All-Net Calls & Texts
      4. Seven (7) day Data Roaming where available*
    
   Under the All-New Platinum GPlan Plus, the Subscriber agrees that: 
   1. His/her chosen All-New Platinum GPlan Plus Plan has no Holding Period/Lock-up.
   2. The Monthly Recurring Fee (“MRF”) shall be the minimum payment due Globe.
   3. He/she may terminate or downgrade his/her plan subject to full payment of a pre-termination fee, as well as all outstanding and historical balances. The pre-termination fee amounts to Two Thousand pesos (Php2,000.00) and an admin fee of Five Hundred Pesos (Php 500.00), which refers to the relevant costs incurred by Globe to process the request for plan termination or downgrade.
   4. Should he/she decide in the future to avail a device, the Subscriber would need to change his/her plan to the All-New Platinum Plan With Device. The Subscriber will be required to pay his/her pre-termination fee and all outstanding and historical balances before such change is allowed. Change the All-New Platinum Plan With Device shall take effect in the next billing cycle with the new 12 months/24 months/36 months Holding Period/Lock-up (depending on the available lock-up period of the availed device).

Subscriber may enroll his/her All-New Platinum GPlan in Globe’s Bill Control Program whereby the Subscriber’s plan will be automatically barred from performing outgoing services once his/her plan has reached or is about to reach its Spending Limit, as determined by Subscriber himself. “Spending Limit” refers to the maximum limit or cap that Subscriber is willing to incur for his/her mobile usage within a specific billing period. The Spending Limit, shall be, at all times, not greater than the amount remaining after the MRF is deducted from the credit limit of the account, and shall not be less than Two Hundred Pesos (Php 200.00). Globe reserves the right to determine, approve or deny any changes on the Spending Limit. Subscriber may enroll his/her All-New Platinum GPlan anytime by going to the nearest Globe Store, calling the Platinum Hotline, chatting with Thea, the Platinum Digital Assistant (glbe.co/Thea), or calling his/her Platinum Relationship Manager.

The Subscriber certifies that the declared Gross Monthly Income is aligned to the submitted Proof of Financial Income (POFC) to obtain and maintain the Globe Platinum Plan Subscription. Globe reserves the right to require the necessary documents to satisfy the application requirements.

Globe shall send Subscriber his/her Billing Statement on-line using the email address provided on the SA and via a text from GLOBEMYBILL which contains a secure link that will let the Subscriber view, download, save and print his billing statement using a mobile device, PC or laptop. Subscriber undertakes that he/she has provided Globe with a valid and active email address on the SA. Should there be any changes on his/her email address, Subscriber shall notify GLOBE thereof by going to the nearest Globe Store, calling the Hotline, or logging on to the Globe Website myBill Account.  

If Subscriber requires a printed copy of his/her Billing Statement, he/she may (i) print a copy thereof by accessing his/her myBill Account through the GLOBE website (www.globe.com.ph); (ii) download from Globe One app; or (iii) request for the delivery of his printed Billing Statement to his/her billing address, subject to existing pandemic policy or restrictions, if any.

Subscriber understands and consents that subscription to All-New Platinum GPlan may entail use, disclosure and sharing with Globe’s subsidiaries and affiliates including but not limited to Globe Capital Venture Holdings, Inc. [917 Ventures], G-Xchange, Inc. [GCash], Globe Fintech Innovations, Inc.  [Mynt], Fuse Lending, Inc. [Fuse], AdSpark, Inc. [AdSpark], Kickstart Ventures, Inc. [Kickstart], Electronic Commerce Payments, Inc. [ECPay], Asticom Technology, Inc. [Asticom], and Yondu, Inc. [Yondu] (hereinafter “subsidiaries and affiliates”), partners, and third-party service providers, all information contained in this application about the subscriber and his/her subscription, network and connections, service usage and payment patterns, information about the device and equipment he/she uses to access the service, websites and apps used in the services, information from the subsidiaries and affiliates, partners, and third-party service providers including third-party advertisers, and any data or analytics derived therefrom, in whatever form (hereinafter “Personal Information”), for the following purposes: processing any application or request for availment of any product and/or service which he/she orders, improving the products and services, credit investigation and scoring, advertising and promoting new products and services, to the end of improving his/her and/or the public’s customer experience.  Further details on the Data Privacy policy of Globe is found in the link provided: https://www.globe.com.ph/privacy-policy. 

Subscriber understands and agrees that any personal information provided as part of the Service application will also be used for SIM Registration and will be processed in accordance with the SIM Registration Act, the Data Privacy Act of 2012, and the Privacy Policy of Globe.

If subscribed to All-New Platinum GPlan with Device, the Subscriber acknowledges that the Gadget he/she receives in connection with his/her All-New Platinum GPlan subscription is locked to Globe’s network. The Subscriber shall not have the said lock removed or disabled within his/her Holding Period/Lockup. If Subscriber is already out of his Holding Period/Lockup, he may request for unlocking by raising a request through any of the Globe official channels, such as Platinum Relationship Managers, Thea, Platinum Digital Assistant or the Globe Stores.  

The Subscriber acknowledges that he/she has reviewed and understood all the features of the Gadget obtained, especially when it involves using the Gadget to access the internet, including how to unregister from the same if necessary. The Subscriber is aware that there are charges for accessing the internet using his/her Gadget depending on the mobile internet service availed of or registered to on top of his/her MRF. In addition, the Subscriber who will use roaming services shall be responsible for accessing Globe’s website for information on applicable roaming internet, call and text rates.

When you enroll in the Flagship Forever Program (“Program”), you are agreeing to the following terms and conditions (“Terms & Conditions”).

1. Flagship Forever Program
   The Program enables seamless upgrade to the latest flagship device every year without waiting for the contract to end, also includes Gadget Xchange features: Switch, Replacement & Screen Replacement and is available to eligible new device customers with selected Postpaid or Platinum GPlan with device and GPlan Plus SIM only plans 
   • 24 Months Contract: Your Device Contract with Globe for the purchase of a New Device attached to a Postpaid or Platinum GPlan subscription.
   • Gadget Xchange inclusion: Your Flagship Forever subscription includes the Gadget Xchange product features and is governed by the applicable Gadget Xchange Terms and Conditions (globe_Terms-and-Conditions_v1.0.pdf)
   • Mobile Device Options:
     • Galaxy Forever is applicable exclusively to Samsung S Series and Z Series devices, while iPhone Forever applies solely to Apple flagship devices.
     • At the point of upgrade, mobile device options shall be limited strictly to a series-to-series upgrade. Accordingly, if you initially availed of a Samsung S Series device, you may only upgrade to the newly launched Samsung S Series device in the following year. The same applies to Z Series and iPhone devices, which may only be upgraded to the newly launched device within their respective series.
     • Cross-series or cross-brand upgrades—such as from Samsung S Series to Z Series, or from any Samsung device to an iPhone, and vice versa—are not permitted under this program.
     • Sample Exchange:
       From - Previous Flagship Device 2024 (IP16, IP16 Plus, IP16 Pro, IP16 ProMax, *regardless of color and memory) 
       
       To - Current Flagship Device 2025 (IP17, IP17 Plus, IP17 Pro, IP17 ProMax, *regardless of color and memory)
2. Upgrade Option 
   
   You may be eligible to upgrade to a new eligible Device (“Upgrade Option”) under the following terms and conditions:
   1. Requirements to Upgrade
      • Payments: You have paid the equivalent of at least twelve (12) months Mobile Device cashout in installment payments charged to your bill.
      • Good Standing: Your postpaid account with Globe is in good standing under the terms of your postpaid contract.
      • Physical Condition: Your Device must be in good physical and operational condition, as determined solely by Bolttech Device Protection Philippines, Inc., the service provider (“Service Provider”). It must:
        • power on and hold a charge;
        • have an intact and functioning display;
        • cannot have any breaks or cracks; and
        • meets the device condition requirements
      • Repairs / Switch Service: If the device is found not to meet the Device condition requirements, a virtual Device switch or repair will be triggered, with the applicable Service fees payable. Any repair or switch service of the Device prior to Upgrade must be done at a Service Provider’s authorized service centre, through Gadget Xchange Plan.
      • Confirmation Document: The Service Provider shall issue a confirmation document, serving as your official proof of eligibility to proceed with the upgrade process with Globe.
   2. Exercising your Upgrade Option
      • To exercise, you must: Go through the Device Assessment with Service Provider
        • You must initiate the device assessment process by submitting a request through the vendor’s designated online form https://globe-gadgetxchange.bolttech.ph/. Upon receipt of your request, the Service Provide will conduct the assessment through an onsite evaluation.
        • Hand over the original Device for the Service Provider to assess the condition of the Device;Pay the applicable Service fee or any other fee(s) that applies (if any);
        • Following completion of the assessment, the Service Provider shall issue a confirmation letter to customers who meet the qualification criteria.
        • Prior to the renewal and upgrade process with Globe, the Service Provider shall advise the customer to back up all personal data and files from the assessed device.
      • Process your renewal with Globe
        • Prior to returning the original Mobile Device, you must Disable Phone/Activation Lock; and Remove your SIM card You must present the confirmation letter to Globe in order to proceed with the upgrade.
        • The mobile device you return must match the original device issued to you by Globe. In cases where you have exercised a Switch or received a replacement through your Gadget Xchange subscription, the replacement device details are recorded in our system and must match the device being returned.
        • Globe will then process your renewal under the Galaxy Forever subscription. Any remaining cashout associated with your old device will be waived, and no pre-termination charges will be applied.
        • Subscribe to Galaxy Forever to enjoy annual upgrade to the next new model again.
   3. Upgrade Window
      
      You may exercise your Device upgrade anytime from Month 12 to 24 of your contract term
   4. Termination of Original Device Contract After Exercising Upgrade Option
      
      Upon successful exercise of your Upgrade Option, Globe shall waive any remaining device cashout and Monthly Service Fees associated with your existing plan for the remainder of your contract period, excluding other on top charge to bill availments suchs as roaming which should be settled by the customer. Your contract shall then be reset, and the applicable cashout amount for the new mobile device will be charged in accordance with the terms of your renewed subscription.
   5. Prompt Return of original Device
      
      If you exercise your Upgrade Option and do not return your original Device as directed by the Globe / Service Provider, failure to return within 30 days from the date of issuance of the new device will trigger an automatic penalty fee (chargeback of waived PTF, Cashout, etc).
3. Repairs and Switch Service 
   
   If your original Device is not in good physical and operational condition when you exercise your Upgrade Option, you will need to exercise your Repair or Switch service rights set forth in the applicable Gadget Xchange Plan, including paying any applicable service fee(s) required under Plan. In the event you have exhausted your service rights, you must have your Device repaired by the Service Provider at the prevailing service or out of warranty replacement rates.
4. Lost or Stolen Device 
   
   If your original Device has been lost or stolen:
   1. You will need to trigger a replacement service under your Gadget Xchange Plan first to obtain a replacement Device.
   2. You may exercise the Upgrade Option once the Device has been replaced for you under the Gadget Xchange Plan.
5. Customer quit claims at point of Device Upgrade
   
   Bolttech will facilitate the trade in of your original Device. Upon exercising your Upgrade Option, title and ownership of the original Device transfers to Service Provider, and you disclaim any further right, title or interest in and to the original Device. Globe or the Service Provider may amend or supplement the terms and conditions that govern the trade in of your original Device. Any fees, charges, or payments made to exercise the Upgrade Option are not reversible and will not be refunded.
6. Data on the original Device
   
   You are solely responsible for removing all data, including but not limited to, confidential and personal data, from the original Device prior to surrendering it to exercise an Upgrade. It is your sole responsibility to back-up any files or data from your original Device, clean-up all the apps (e.g. online banking, mobile wallet, etc.) prior to handing it over to the Service Provider. Data recovery is not a part of the Program and you agree that Globe and the Service Provider shall not be liable for any responsibility or liability for lost files or data or any damages resulting from your failure to comply with this provision.
7. Termination of the Gadget Xchange Plan
   
   The Gadget Xchange plan purchased with the original Device will be automatically terminated when you exercise your Upgrade Option and there will not be any refund due to You.
8. Trade in Outside of your Upgrade Option
   
   You may decide to trade-in your original Device outside of the Flagship Forever Program for any reason (e.g., if the market value of your trade-in exceeds the outstanding balance on your Device contract). If you do so, you will still be responsible for any remaining balance on your Device contract to Globe and you will not be able to exercise the Upgrade Option as set forth above. You should also cancel the Flagship Forever subscription associated with the original Device by contacting Globe.
   1. Subject to Availability. Upgrading to a new eligible Device is subject to its release and availability at the time you exercise your Upgrade Option. Depending on the eligible Device model chosen, your monthly Flagship Forver subscription fee may change.
   2. Must be at least 18 years old (or the legal age of majority in your jurisdiction of residence) to enroll in the Program.
   3. An eligible Device is a Flagship Device that is designated for inclusion in the Program by Globe.
   4. The Program cannot be combined with any other promotion, discount, or offer (“Offer”), unless specifically provided for in the Offer terms and conditions.
   5. You may only enroll one (1) Program subscription for each Device Contract with Globe, subjected to your G Plan eligibility.
   6. By enrolling in the Program, you understand and agree that Globe, its subsidiaries, agents, and Service Provider may collect, process, transmit, maintain, share, and use certain of your personal information, such as your name, mailing address, email address, and information related to Device contract status, in order to perform the service and support obligations under the Program. You may receive periodic Program related texts, emails, or other communications from Globe, such as notices regarding expiration of your account, upgrade eligibility, and changes to the Program Terms & Conditions. You may also receive requests to participate in surveys related to the Program. At all times, Globe will treat your information in accordance with the Globe Privacy Policy, available at https://www.globe.com.ph/privacy-policy. Any information collected by Globe and the Service Provider will be subject to their respective privacy policies.
   7. If any provision (or part of any provision) of these Terms & Conditions is found to be illegal, invalid or unenforceable under any applicable law, such term shall, insofar as it is severable from the remaining terms, be deemed omitted from these Terms & Conditions and shall in no way affect the legality, validity or enforceability of the remaining terms.
   8. You should keep copies of these Terms & Conditions and any sales receipt or other materials relevant to your purchase of the original Device and Device contract with Globe for your records. Globe reserves the right to substitute, change, cancel or add to any part of these Terms & Conditions at any time, including terminating the Program subscription. Visit Globe’s website at https://www.globe.com.ph/platinum#gref for the most current Terms & Conditions. In the event the Program subscription is terminated, you will still be responsible for any outstanding balances due under the terms of your Device contract with Globe.
   9. Program subscription eligibility and approval is not transferrable to another person or Device.
   10. For questions about your Flagship Forever upgrade application, please contact Globe at (02) 7730-1888 or 188
   11. For questions about your Flagship Forever device assessment, please contact Bolttech at (02)7730-1000

Customers with warranty claims who shall request for device return or replacement are referred to the handset manufacturer’s authorized service centers. Customers should then share their updated mobile device details to Globe to align with records. (i.e. IMEI number, S/N etc.).

All GLOBE provided Gadgets have a one (1) year Manufacturer’s Warranty (“Warranty Period”). After the Warranty Period, Subscriber may still report Gadget’s defects to Globe, subject to fees as determined by manufacturer for repair and other associated costs.

Apple Inc. (‘Apple”) provides a limited one (1)-year manufacturer's warranty ("Warranty Period") from date of purchase.  The limited warranty shall be Apple’s sole responsibility during the Warranty Period and covers all iPhone-related software and hardware concerns. Subscriber has the obligation to read/view carefully the complete terms and conditions of Apple warranty available at https://www.apple.com/legal/warranty/products/iphone-english.  For iPhone assessment, the following Apple Service Providers can be contacted by the Subscriber: 

Power Mac Center
(02) 7254672 or (0917) 5806851
Senco Link Technologies, Inc.
(02) 893-4100 to 03 or (02) 812-6719 or (02) 810-5270

The Subscriber agrees that even if Subscriber’s subscription to his/her All-New Platinum GPlan is suspended/barred due to non-payment of overdue balance, the Subscriber shall still be billed for the recurring MRF plus late payment fees, but he/she shall not be able to use the service until Subscriber settles the total amount due. Upon full settlement, Subscriber will be reconnected and will enjoy his/her All-New Platinum GPlan inclusions.  

GLOBE reserves the right to add, delete or modify any or all of the offerings under the All-New Platinum GPlan/All-New Platinum GPlan Plus. 

Note:  

With downlink speed of up to 12mbps for non-LTE sims or 42mbps for LTE sims or 900mbps for 5G sims. Minimum speed for broadband connection is 256 kbps and for non-broadband connection is 12kbps. Network reliability is 80%. Experience may vary depending on the type of device used, network signal detected and current subscriber traffic.

1. I hereby confirm that the foregoing information is true and correct, that supporting documents attached hereto are genuine and authentic, and that I voluntarily submitted said information and documents for the purpose of facilitating my application to the Service.
2. I hereby further confirm that I applied for and, once my application is approved, that I have voluntarily availed of the plans, products, and/or services chosen by me in this application form as well as the inclusions and special features of such plans, products, and/or services, and that any enrollment I have indicated herein have been knowingly made by me.
3. I hereby authorize Globe Telecom, Inc./Innove Communication, Inc./Bayan Telecommunications, Inc. (hereinafter “you”) or any person or entity authorized by you, to verify any information about me and/or documents available from whatever source including but not limited to (i) your subsidiaries, affiliates, partners, and/or their third-party service providers; or (ii) banks, credit card companies, and other lending and/or financial institutions, and I hereby authorize the controller and/or processor of such information and/or document, as the same is defined in Republic Act No. 10173 (otherwise known as the “Data Privacy Act of 2012”), or any amendment or modification of the same, to confirm, release, and verify the existence, truthfulness, and/or accuracy of such information and/or document.
4. I give you permission to use, disclose, and share with your subsidiaries and affiliates including but not limited to Globe Capital Venture Holdings, Inc. [917 Ventures], G-Xchange, Inc. [GCash], Globe Fintech Innovations, Inc. [Mynt], Fuse Lending, Inc. [Fuse], AdSpark, Inc. [AdSpark], Kickstart Ventures, Inc. [Kickstart], Electronic Commerce Payments, Inc. [ECPay], Asticom Technology, Inc. [Asticom], and Yondu, Inc. [Yondu] (hereinafter “subsidiaries and affiliates”), partners, and third-party service providers. all information contained in this application about me and my subscription, my network and connections, my service usage and payment patterns, information about the device and equipment I use to access your service, websites and apps used in your services, information from your subsidiaries and affiliates, partners, and third-party service providers including third-party advertisers, and any data or analytics derived therefrom, in whatever form (hereinafter “Personal Information”), for the following purposes: processing any application or request for availment of any product and/or service which they order, improving your/their products and services, credit investigation and scoring, advertising and promoting new products and services, to the end of improving my and/or the public’s customer experience.
5. I consent to your subsidiaries and affiliates’, partners’, and third-party service providers’ disclosure to you of any Personal Information in their possession to achieve any of the purposes stated above.
6. I hereby likewise authorize you, your subsidiaries and affiliates, partners, and third-party service providers, to send me SMS alerts or any communication, advertisement, or promotional material pertaining to any new or current product and/or service offered by you, your subsidiaries and affiliates, partners, and third-party service providers.
7. I acknowledge and agree to the holding period for the relevant service availed of. If I choose to downgrade my plan, transfer any rights or obligations of my subscription or pre-terminate or cancel my subscription within the Holding Period then I agree to pay the relevant fees, charges and penalties imposed by you. Further, I acknowledge and agree that any transaction (e.g. Bill Adjustment, Reconnection, Plan Renewal, Change Plan (Upgrade / Downgrade), Plan Construct Modification, Customer Details Modification, Spending Limit Adjustment, Termination Request, Temporary Disconnection, Reset Call Barring, Change Number) within the Holding Period or renewal made through any channel (e.g. Relationship Manager, Thea, Hotline, GlobeOne app, Globe Stores) are made by me as subscriber who has the control and discretion and therefore valid and will be honored by me.
8. I am aware of the fees, rates and charges relevant to the service availed of and I agree to pay the same within the due date. I understand that I will be subject to, and hereby agree and undertake to pay, interest and penalties for late payment or non-payment stated in the Terms and Conditions.
9. I hereby confirm that I have read and understood the Terms and Conditions of our Subscription Agreement ( https://www.globe.com.ph/shop/postpaid-terms) and that I shall strictly comply and abide by these terms and conditions and any future amendments thereto.
10. All devices purchased through Globe postpaid will be subject to the warranty terms and conditions of the device manufacturer beyond Globe's 7-days replacement policy. Any liabilities related to the device shall be borne and handled by the device manufacturer.
11. I acknowledge that the handset provided by Globe Telecom, Inc. for my subscription remains to be owned by Globe Telecom, Inc. until such time that my subscription is out of lock-up/holding period and fully paid. Unlocking of Globe issued devices are subject to business policies.
12. I understand that if I request for number porting, approval is subject to Globe business policies. All existing services related to my mobile number will no longer be available and forfeited once ported.
13. I am aware that my plan has a default Spending Limit, which is the amount that I can spend for services outside my plan within a specific billing period. When I reach this amount, my outgoing services (calls, texts, data) may be disabled to help me manage my spending. I am aware that I can change the Spending Limit amount through Globe self-service channels such as online via GlobeOne app, Thea, the Platinum Digital Assistant, hotline, Relationship Manager, or Globe Store subject to the approval of Globe under existing criteria, terms and conditions. I acknowledge that Globe reserves the sole right to review the criteria for the increase or decrease of the Spending Limit and revise the Spending Limit criteria, terms and conditions.
14. I understand that the collection and use of my Personal Information shall be in accordance with Republic Act No. 10173 (otherwise known as the “Data Privacy Act of 2012”) and Globe’s Privacy Policy at http://www.globe.com.ph/privacy-policy.
15. I have read Globe’s Privacy Policy at http://www.globe.com.ph/privacy-policy. I accept Globe’s Privacy Policy and understand that it may be updated from time to time to reflect current changes in Globe’s policy and the law.
16. I agree that this Subscription Agreement (https://www.globe.com.ph/shop/postpaid-terms) shall govern our relationship as long as I avail of Globe services covered by this agreement.
17. I shall not terminate nor downgrade my plan. Otherwise, the following fees will be charged against me: All-New Platinum GPlan with Device:

    Pre-Termination Fees Computation
    Pre-Termination Fees = Gadget Penalty Fee + Unpaid Monthly Installation + Admins FeeWhere:

    Gadget Penalty Fee =	Handset Base Price - Cashout	x Remaining Holding Period (in months)
    	Total Holding Period (in months)

    Notes:
    1. Gadget Penalty Fee is the penalty imposed for not completing the holding period specified in the service contract.
    2. Handset Base Price (HBP) refers to the price of the availed device at the point of plan subscription.
    3. Cashout refers to the amount required from the Subscriber to avail the chosen device at a certain plan.
    4. Unpaid monthly installment refers to the portion of the cashout that has not been paid by the Subscriber in case of installment arrangement.
    5. Admin Fee refers to the relevant costs incurred by Globe to process the request for plan termination or dwongrade.

    Pre-Termination Fees Computation
    Pre-Termination Fees = Penalty Fee + Admins FeeNotes:

    1. Penalty Fee is the penalty imposed for not completing the holding period specified in the service contract, which amounts to Php2000.
    2. Admin Fee refers to the relevant costs incurred by Globe to process the request for plan termination or dwongrade.
18. If I am designated as a withholding agent by the Bureau of Internal Revenue I shall submit electronically the BIR Forms 2307 and 2306, as applicable, via Globe's eCWT Portal. The eCWT Portal is a platform that enables online end-to-end handling and processing of CWT certificates and is accessible via this link (https://ecwt.globe.com.ph/portal/).

1. Gadget Penalty Fee is the penalty imposed for not completing the holding period specified in the service contract.
2. Handset Base Price (HBP) refers to the price of the device at the point of plan subscription.
3. Cashout refers to the amount required from the customer to avail of the device at a certain plan.
4. Unpaid Monthly Installment refers to the portion of the cashout that has not been paid by the customer in cases of Installment arrangement.
5. Admin Fees are charged by Globe for service and account modifications (e.g. change number, pre-termination)