Globe has completed the restoration of call, text, and data services in provinces stricken by Tropical Storm Enteng, providing critical connectivity for recovery efforts in the wake of the weather event.
As of 6:27 p.m. Tuesday, Globe has reached 100% service restoration in Albay, Batangas, Camarines Norte, Camarines Sur, Cavite, Laguna, Marinduque, Masbate, Quezon and Sorsogon.
“Thanks to our field operations personnel, we were able to immediately restore services in sites affected by commercial power outages in Bicol and Southern Tagalog. We are now focused on providing the necessary support for families affected by the storm,” said Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer.
Globe has also provided connectivity support to customers in affected areas. Globe Prepaid and TM customers received free unli calls and texts to all networks 100 MB for all apps and sites, and another 100 MB for social media apps valid for one day.
Globe At Home Prepaid WiFi users received free 5 GB of data valid for three days, while GFiber Prepaid customers were given three days of promo extension. Due dates have, meanwhile, been extended for Globe Postpaid and GFiber Postpaid customers.
Globe is ready to deploy Libreng Tawag, Libreng Charging, and Libreng WiFi sites in severely hit areas as soon as it is safe to do so.
Globe is also calling on its customers to support relief efforts by donating their Globe Rewards points via the GlobeOne app.
As of 5 p.m. Tuesday, Enteng intensified into a severe tropical storm when it was spotted 165 kms West Northwest of Laoag City, Ilocos Norte. It is expected to leave the Philippine Area of Responsibility by Friday.
Globe reminds the public to continue monitoring weather updates through verified platforms such as the National Disaster Risk Reduction and Management Council (NDRRMC) website. Globe customers can access the NDRRMC website where Globe customers get free data access.
For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook for the latest #StaySafePH advisories.
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