GlobeOne
Do more as you manage your accounts in a single app.
Your days of calling the hotline or lining up in the stores are over!
Manage your Globe Postpaid, Prepaid, and TM mobile accounts in one place anytime, anywhere.
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Keep track of your data usage.
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Pay your bills.
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Subscribe to promos.
Stay on top of your accounts whenever, wherever, with these wonderful features.
- You will be notified a few days before your payment due date.
- Log in to GlobeOne.
- Tap on "Bills and Payments" on the menu bar.
- Check your amount to pay and review your bill.
- Tap on "Pay Now" if you are ready to pay your bill.
- Review and tap on "Agree to the Terms & Conditions and Privacy Policy of Globe."
- Ensure your mobile number, amount to pay, and email address is correct.
- Choose from payment options and input your Gcash, credit card, or debit card details.
- Expect confirmation of payment through SMS and email.
- Log in to GlobeOne.
- Tap on "Add More Data" on your dashboard.
- Choose from GoSURF50 to as much as GoSURF2499.
- Tap on "Subscribe," and you will receive a confirmation SMS.
OTHER FEATURES
- Download the GlobeOne app from Google Play or App Store.
- Register and sign in using your email or social media accounts.
- Nominate a six-digit pin to secure the app.
- If your device has biometrics, enable it for faster and easier access.
- Add your Globe mobile number or account.
- Verify your account through a one-time PIN.
- Create a nickname for the account you are adding.
- You're all set! You may now view your account dashboard.
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I’m already registered to MyAccount; can I use my MyAccount credentials in signing in to GlobeOne web and app?
Yes. You can sign up for the new GlobeOne web and app using your existing MyAccount credentials. Your previously enrolled accounts in MyAccount won’t display in GlobeOne so you’ll have to add these accounts again.
Why can’t I add my Load Tipid Plan/myStarter Plan numbers in GlobeOne?
For now, enrollment is open to Globe Postpaid, Prepaid, and TM accounts. You may enroll/add your Load Tipid Plans and myStarter Plans in the coming months. Don’t worry, we’ll definitely notify you through GlobeOne.
Can I use my rewards points to redeem items via GlobeOne?
Yes, you may. You’ll find below telco offers displayed in GlobeOne; just click the offer whose required points for redemption corresponds to your points balance.
- GoSURF15
- GoSURF50
- AddSURF99
- PT50