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Frequently Asked Questions on Globe At Home: ASUS ROG Gaming Router
The ASUS ROG Rapture GT-AX11000 is the ultimate gaming router. It's an AX11000 Tri-band WiFi 6 router—the world’s first 10 Gigabit WiFi router, powered by a quad-core CPU. It’s PS5-compatible and equipped with a 2.5G port, DFS band, wtfast, Adaptive QoS, AiMesh for a seamless mesh WiFi system, and built-in network security to protect your connection.
Next-Gen WiFi Standard: Stay future-ready with the latest WiFi technology for maximum speeds on your devices—phones, laptops, desktops, and more.
Ultrafast WiFi Speeds: Download games faster with speeds 2.5x greater than standard routers.
Triple-Level Game Acceleration: Prioritize your gaming devices and reduce lag with optimized traffic management.
Battle-Ready Hardware: Future-proof your setup with robust and reliable hardware.
Front-Line Network Security: Protect your network with built-in tools to neutralize threats before they reach you.
A gaming router is an advanced version of a standard router, built for top performance. It optimizes your internet traffic, delivering faster speeds and better gaming experiences. Features include:
Superior speeds and responsiveness for seamless gaming.
Traffic prioritization with Quality of Service (QoS).
Enhanced graphics and audio fidelity.
Minimized data loss for a more reliable connection.
Premium hardware performance tailored for gamers.
A mesh network is ideal for extending coverage, but it’s not designed for latency-critical activities like gaming. Gaming routers, on the other hand, offer tools like QoS and congestion management for a smoother, lag-free gaming experience.
Quality of Service (QoS) is a feature on your gaming router that prioritizes your gaming traffic, minimizing packet loss while managing other network data. It ensures your gaming experience stays uninterrupted, even on limited bandwidth.
Your ASUS ROG Rapture GT-AX11000 is covered by a warranty that protects against defects in materials or workmanship under normal use. Here’s how you can get support:
Call via Hotline
Schedule: Weekdays, Mon–Fri, 9 AM–6 PM
Hotline: +63-2-7985700
Chat Support: Start a chat here
Email Support: Reach out via email (ASUS account required)
An ASUS support officer will help troubleshoot your device. If the device is defective, they’ll guide you to the nearest ASUS Service Center for repair or replacement.
Visit a Service Center
Set an Appointment: Call your nearest ASUS Service Center during office hours.
Troubleshooting: The service center staff will diagnose the issue.
Replacement: If necessary, they’ll replace your device.
The warranty doesn’t apply if:
The product has been tampered with, repaired, or modified by unauthorized personnel.
The serial number or warranty seal has been altered or removed.
Damage is caused by accidents, misuse, neglect, or external electrical faults.The product has been used outside its operational parameters as stated in the manual.
Issues arise from third-party software, viruses, or parts not manufactured by ASUS.
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