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Globe At Home Free 200 Mbps Speed Boost - Globe Help & Support

Globe At Home: Upgrade Your Plan, Get Free 200 Mbps Speed Boost!

What is the free 200 Mbps speed boost about?

Globe At Home's free speed boost of up to 200 Mbps for 6 months will be given to select Globe broadband postpaid customers who upgrade to any of the following GFiber Unli Plans: 1499, 1599, 1699, 1899. This is best to use for virtual learning and working, HD streaming, and heavy gaming on 10 or more devices. After 6 months, speed will revert to the speed of the plan they upgraded to. This offer is available to eligible customers only.

Is the FREE 6-month speed boost trial legit?

Yes! This is for eligible customers who upgrade their plan (up to GFIBER UNLI Plan 1899) via Auto-reply SMS, website, Facebook Messenger, Telesales call-out, and stores.

How will I know if I am subscribed to the FREE 6-month speed boost trial?

You will receive a text & In-App notification on your 6-month FREE speed boost. This will also reflect on your bill amounting to Php 0.00.

Can I use my FREE 6-month speed boost immediately?

Yes, once you have received the text & In-app notification from us, you can already enjoy your FREE speed boost trial. There's no need to activate or perform extra steps.

Will I be charged once the FREE 6-month speed boost has ended?

No, the FREE speed boost will be automatically deactivated by the system. Customers will be immediately notified on the expiration of the speed boost trial and your GFiber plan will be reverted back to the original speed of the subscribed plan.

How long can I experience my FREE speed boost trial?

The FREE speed boost is valid for 6 months  only. After 6 months, you will revert back to your upgraded plan speed.

How can I experience my FREE speed boost for a longer period?

For now, our FREE speed boost is available for 6 months. If you wish to continue surfing, streaming, and doing all the things you love with faster speeds, you can upgrade your plan permanently via our Facebook Messenger at m.me/globeathome. Simply type in "Upgrade my plan", input your account or landline number and select your preferred plan.

I received a notification that I can now experience higher speed but, my connection is still slow or it did not change. What should I do?

You can report it through the Help & Support section > Connectivity Issues of the Globe At Home app.

My friend/relative has just received a FREE 6-month speed boost trial, why am I not experiencing the same?

We understand that a better Globe At Home experience is what you need now and we are continuously enhancing our services to meet the broadband needs of our valued customers like you. Our free speed boost offer is currently available for selected customers. Please stay tuned for more announcements.

I'm very much satisfied with my experience with the FREE 6-month speed boost trial. How can I upgrade my plan?

You can upgrade your plan permanently via our Facebook Messenger at m.me/globeathome. Simply type in "Upgrade my plan", input your account or landline number and select your preferred plan.

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