Frequently Asked Questions on Pag-IBIG Fund
The Pag-IBIG Fund provides low-interest housing and land acquisition loans to its members, payable for up to 30 years. This program helps employees in the Philippines own a home with affordable payment plans deducted directly from their salaries.
The following individuals must register as Pag-IBIG members:
Private employees, whether permanent, temporary, or provisional, who are not over 60 years old.
Expatriates who are under mandatory Social Security System (SSS) coverage, regardless of citizenship, employment nature, or duration.
Note: If there is no explicit exemption from SSS coverage, the expatriate must be covered by the Fund upon assuming office.
Your employee can follow the registration procedures here.
In addition to housing loans, Pag-IBIG members can avail of:
Multi-purpose cash loans
Calamity fund cash loans
Additional savings through increased contributions or the Modified Pag-IBIG Fund II (MP2) Program
Discounts from partner companies through the Pag-IBIG Fund Loyalty Card
As an employer, you are responsible for:
Collecting and remitting employee contributions
Implementing loan payments via salary deduction (with the employee's written consent)
Indicating Pag-IBIG deductions on employee payslips
Reporting new hires and other membership-related updates to Pag-IBIG
Your duty to deduct and remit contributions and loan payments ends upon the employee’s death, resignation, or separation from the company.
If you have new employees:
Ask them to provide their Pag-IBIG Membership ID (MID) number.
Update your Membership Savings Remittance Form (MSRF). In the Remarks column, write "N" and the employee’s hiring date in MM/DD/YYYY format (e.g., N: 05/20/2024).
You’re not required to process your employees’ loan applications, though some companies offer this service.
However, you do need to provide the required documents, such as proof of employment or payslips for their application.
You can read the Pag-IBIG rules and regulations here.
You can reach Pag-IBIG through the following channels:
24/7 Call Center: (02) 724-4244
Email:[email protected]
Facebook Page: PagIBIGFundOfficialPage
The payment due date depends on the first letter of the employer's name:
A to D: 10th to 14th day of the month following the period covered
E to L: 15th to 19th day of the month following the period covered
M to Q: 20th to 24th day of the month following the period covered
R to Z: 25th to the end of the month following the period covered
You can pay contributions through an accredited bank's electronic collection facility:
Enroll in the bank’s electronic collection facility by submitting the required forms.
Receive access credentials (User ID and password) upon approval.
Log in to the bank’s website or via the Pag-IBIG website’s partner bank portal.
Upload the Membership Contribution Remittance Form (MCRF) following Pag-IBIG’s format.
Authorize the payment for membership savings or loan amortizations.
Receive a Transaction Reference Number (TRN) upon successful payment.
Retrieve and print the electronic receipt as proof of payment.
You can pay online through the electronic collection facility of Pag-IBIG's partner banks, including:
UnionBank
BPI
Landbank
Security Bank
Any bank under the BancNet network
Your contributions serve as savings with the Pag-IBIG Fund, earning annual dividends that are typically higher than inflation. Members can withdraw their savings after 20 years of contributions.
You can refer to this guide for instructions on how to fill out the MCRF. Moreover, you can download the MCRF Excel file for online submission here.
You’ll need to visit a Pag-IBIG Fund payment center to make your payment and submit a physical copy of the updated MCRF.
If you fail to pay on time, you’ll be charged a penalty of 1/10 of 1% of the amount due per day of delay starting from the day after the due date until the full payment is made.
You're not required to match an employee's increased contribution.
Just update the MCRF with the additional amount and ensure the corresponding deduction is applied to their salary.
No, you're not required to pay for periods when an employee is on leave without pay or suspension. However, you must update Pag-IBIG through the Remittance Report to reflect this status change.