GoRoam FAQs

GoRoam lets you stay connected while traveling with close-to-local data rates, so you don’t need to change SIMs or carry an extra device. Enjoy seamless data roaming in select countries at the lowest rates. Pricing, validity, and data allocation vary by destination.

GoRoam is available to Globe Platinum, Postpaid, Prepaid, and TM customers. You may use GoRoam when roaming in these destinations: 

• Postpaid customers can pre-register up to 3 days before their trip.
• Prepaid customers should register once they arrive abroad.

You may register using the keywords below: 

You may also use these other keywords to opt out: 

You'll receive a notification as soon as your first data session starts, confirming your promo activation. You'll also get reminders before your promo expires and a final notification once it ends.

Postpaid users: If you keep data roaming on after your GoRoam promo expires and don’t register for another, you’ll be charged the standard P399/24 hours roaming rate.

Prepaid users: Without an active roaming promo, data browsing won’t be available.

No, GoRoam is country-specific. It only works when connected to Globe’s partner network in your registered destination. If you travel to another country, you’ll need to subscribe to a GoRoam offer for that specific location.

No. GoRoam gives you unrestricted access to the internet, allowing you to browse, stream, share, and connect just like you would at home.

You may choose to register a day or a year in advance before departure via GlobeOne, or upon arrival in the destination country.

You may register through the channels below:

• GlobeOne - for all customers
• GCash - For Globe Prepaid and TM only

You'll receive a notification as soon as your first data session starts, confirming your promo is active. You'll also get reminders before your promo expires and a final notification once it ends. You may track your usage via the GlobeOne app by:

1. Click on your account dashboard.
2. Click the Roaming tab under Your plan usage.
3. Look at the Data Roaming Tracker under the Roaming tab.

No. GoRoam is country-specific. It only works when connected to Globe’s partner network in your registered destination. If you travel to another country, you’ll need to subscribe to a different roaming promo or a GoRoam offer specific to that location, if available.

None. GoRoam provides you with unrestricted Internet access, enabling you to browse, stream, share, and connect just as you would at home. However, if you decide to register for an app-based roaming promotion, your usage will be restricted to that specific app.

No. Since GoRoam already provides full internet access, you can’t stack it with another all-access data promo. However, you can register for a GoRoam promo for a different country if you’re traveling across multiple destinations.

• GoRoam: Works only in a specific country with its own rates, validity, and allocation.
• Roam Surf: Covers multiple countries and can be used across different destinations.

GoRoam is perfect if you're staying in one country, while Roam Surf is best for multi-country travel.

You can register for another GoRoam promo for the same destination even if you still have an active one. You may do this ahead of time or a day before your current promo expires.

Any remaining data from your active promo will carry over. The new promo must be for the same country, but it does not need to be the same variant. The longer validity will apply.

A GoRoam promo is valid only in the country where it was registered. If you’re traveling to multiple countries, you can register for a separate GoRoam promo for each destination in advance.

Each promo will activate once you connect to a network in that country.

You can check your promo’s remaining data and validity through:

• GlobeOne app: Go to the Roaming section
• Text ROAM DATA BAL to 8080 (free)
• Dial *143# and select MyAccount > Data Balance