Welcome to Hong Kong

For medical assistance while in Hong Kong, you may check this information on Hong Kong's public hospitals and clinics provided by Hospital Authority in English.

You may also find information on Hong Kong's private hospitals here.

Find out more about family doctors and private medical group clinics by visiting the following websites:

• Human Health
• Quality Healthcare

To be updated on the lastest COVID-19 updates in Hong Kong, visit this official website. 

Travel Advisories

View travel advisories for Hong Kong provided by the Hong Kong Tourism Board here.

Note: These information are subject to change. Globe shall not be held liable for any negative or untoward experiences while in these locations.

You can purchase common medicines easily from most supermarkets and convenience stores. Prescriptions can only be sold by pharmacies which are Authorised Sellers of Poison (ASP). They can be identified with the logo 'Rx'. If you need to purchase medicines that require a pharmacist, do note that the operating hours of the ASP may differ from the working hours of the pharmacists.

For more information, please visit Hong Kong Drug Office's website.

For any emergency, you may call the Police, Ambulance, or Fire Department by dialing 990, which is open 24 hours.

You may also reach the Philippine Embassy via:

Consulate General of The Philippines

Mobile Number: +852- 2823 8500

Address: Philippine Consulate General 14th floor, United Centre 95 Queensway, Admiralty Hong Kong

To comply with the COVID-19 policies in Hong Kong, masks and personal hygiene products are widely available in supermarkets and convenience stores. View outlet information of major chains here:

• 7-Eleven convenience store
• Okay convenience stores
• Wellcome Supermarket
• ParkNShop Supermarket
• Watsons
• Manning

Money Changers

There are money changers at the airport and within the city. These money changers usually provide better rates. If you are looking for a stable exchange rate, you can consider using US dollars to exchange Hong Kong dollars.

ATMs

You can also withdraw Hong Kong dollars from an ATM if your bank has interconnection with the local bank. The exchange rates may be less favorable and there may be extra transaction fees.

Banks

All banks provide currency exchange service during their service hours: Monday to Friday 09:00 to 17:00, Saturday 09:00 to 13:00.

Hotels

The exchange rates may be less favorable.

Mass Transit Railway (MTR)

MTR has quite extended coverage in Hong Kong. Navigate your way and find out your estimated travelling time with MTR's trip planner, available on their website and app.

Taxis

There are three different-coloured taxis and each colour has its own designated operating areas.

• Urban taxis (red) operate in most areas in Hong Kong (except Tung Chung Road and roads in south Lantau).
• New Territories taxis (green) mainly operate in the north-eastern part (i.e. north of Sha Tin) and north-western part (i.e. north of Tsuen Wan) of the New Territories.
• Lantau taxis (blue) operate only on Lantau Island and Chek Lap Kok where the airport is situated.

All taxis provide services at the passenger terminals of Hong Kong International Airport, the Hong Kong Section of Hong Kong-Zhuhai-Macao Bridge and Hong Kong Disneyland.

Buses

Buses in Hong Kong provide the largest coverage, operated by 5 different companies with more than 700 routes. Double-decker buses are not that common around the world and maybe an interesting experience as a tourist attraction.

Tram, Peak Tram and Cross-Harbour Ferries

Tram, Peak tram and cross harbour ferry are transport options that will not take you far but are definitely 'can't miss' experience when you are visiting Hong Kong.

Find out more about Hong Kong transportation here:

- Public transport in Hong Kong (by the Hong Kong government)

- Hong Kong Transportation (by TravelChinaGuide)

Due to possible regular changes on the COVID-19 policies, we encourage you to always visit this website: www.coronavirus.gov.hk/eng/inbound-travel.html

• Wear a mask all the time.
• Leave your contact information when entering a restaurant or locations that have such a requirement.
• Observe the limitation on the number of people that can share the same table while dining in.

For Globe Postpaid subscribers, you may enjoy all-day data roaming for 24 hours via Roam Surf 399. Simply turn on your mobile data and data roaming to activate the promo.

Want to enjoy a 3-in-1 roaming value deal while abroad? Upsize your active Roam Surf 399 with all-day data, by simply adding PHP200, to also enjoy all-day calls and texts for 24 hours, with Roam Surf Plus!

Visit Globe's Postpaid Roaming page to learn more about data roaming promos.

For Globe Prepaid and TM subscribers, enjoy 1 GB of all-access data roaming for 24 hours with your Roam Surf 399. Register to Roam Surf 399 via GlobeOne or GCash app or texting ROAM SURF 399 to 8080. If you want to save even more while abroad, simply add PHP200 to your current Roam Surf 399 1 GB data subscription, so you can enjoy 60 minutes of incoming and outgoing calls and 60 texts to all networks, valid for 24 hours with Roam Surf Plus. Register via GCash, or text ROAMSURFPLUS to 8080 for free. Make sure that your Roam Surf 399 is active before registering to Roam Surf Plus. For more info and to know the list of partners, visit Globe's Prepaid Roaming page.

You may also download the GlobeOne app to track your data usage and see all the promos available in your country of destination.

You may download and access the GlobeOne app to track your data usage and see all of the promos available in your country of destination.

For Roaming related concerns, you can also reach us at any of the following channels:

Message us via Facebook, or call the Roaming Hotline +63277301212 toll-free on your Globe mobile.

Postpaid Roaming

Prepaid Roaming

TM Roaming