Safe Travel with Globe

To ensure your safety as you visit Vietnam, we've created a SafeTravel hub with essential information on travel guidelines and roaming-related news for you.*


SafeTravel is made in partnership with the Bridge Alliance Network and MobiFone.


*Information below is subject to change depending on the advice of the government and other organizations. Globe shall not be held liable for any negative or untoward experiences while visiting this country. Travel safely.

HEALTH

Get information on medical assistance, masks, pharmacies, and other health-related inquiries.


EMERGENCY CONTACTS

Know the contact details of the police, ambulance, and embassies in case of emergency.


LOCAL SERVICES

Learn about public transport, money changers, and other local services.


Health

I’m not feeling well. How can I seek medical help?

For medical assistance while in Vietnam, you may dial the Ministry of Health's Hotline (19009095).


Visit a Hospital

1. Vinmec International Hospital

Hanoi

Address: 458 Minh Khai, Hai Bà Trưng, Hanoi.

Telephone Number: 0243 9743 556

Da Nang

Address: 30/4, Hoa Cuong Bac, Cam Le, Da Nang.

Telephone Number: 0236 3711 111

Ho Chi Minh

Address: 208 Nguyen Huu Canh, Phuong 22, Binh Thanh, Ho Chi Minh

Telephone Number: 0283 6221 166

Visit Vinmec International Hospital Website >


2. Hanoi French Hospital

Address: 01 Phương Mai, Dong Đa, Ha Noi

Telephone Number: 0243 574 1111

Visit Hanoi French Hospital Website >

What is the latest COVID-19 update for Vietnam?

To be updated on the lastest COVID-19 news in Vietnam, visit this official website.


Note: This information is subject to change. Globe shall not be held liable for any negative or untoward experiences while in these locations.

Where can I find a pharmacy?

For your medicinal needs, you may visit any of these  pharmacy chains and their respective branches in Vietnam.


View store locations of Pharmacity (Vietnam's largest pharmacy chain) >

Emergency Contacts

Can I get a list of important phone numbers and key addresses?

For any emergency, you may call the Police by dialing 113.

For emergency situations that require ambulance services, dial 115.

In case of fire, you may call the Fire Station by dialing 114.


For travel-related emergencies, you may reach the Philippine Embassy by dialing 024 3943 7873.

Local Services

Where can I buy masks?

To comply with the COVID-19 policies in Vietnam, you may opt to buy face masks at any pharmacy.


 View store locations of Pharmacity (Vietnam's largest pharmacy chain) >

Where can I change my money?

In case you need to exchange your money to other currencies, visit any of these locations for Money Changer outlets. 


  • Airport
  • Vietinbank on Ly Thuong Kiet
    Address: 25 Ly Thuong Kiet, Hoan Kiem District, Ha Noi, Vietnam
    Mobile Number: +84 4 3826 7112
  • Techcombank on Bat Dan
    A
    ddress: 34 Bat Dan, Hoan Kiem District, Ha Noi, Vietnam
    Mobile Number: +84 4 3923 2932
  • Vietnam International Bank (VIB) on Dinh Tien Hoang
    Address: 49 Dinh Tien Hoang, Hoan Kiem District, Ha Noi, Vietnam
    Mobile Number: +84 4 3938 2180
  • SHB on Hang Hanh
    Address: 8 Hang Hanh, Hoan Kiem District, Ha Noi, Vietnam
    Mobile Number: +84 4 6270 0420

What are the public transport options?

View public transport options here.

Are there any local customs or norms I should observe or be aware of during the pandemic?

Due to possible regular changes on the COVID-19 policies, we encourage you to always visit this official website: www.moh.gov.vn/en_US/web/ministry-of-health

Roaming

What's the best roaming plan for the Philippines?

For Globe Postpaid subscribers, you may enjoy all-day data roaming for 24 hours via Roam Surf 399. Simply turn on your mobile data and data roaming to activate the promo.


Want to enjoy a 3-in-1 roaming value deal while abroad? Upsize your active Roam Surf 399 with all-day data, by simply adding PHP200, to also enjoy all-day calls and texts for 24 hours, with Roam Surf Plus!


Visit Globe's Postpaid Roaming page to learn more about data roaming promos.


For Globe Prepaid and TM subscribers, enjoy 1 GB of all-access data roaming for 24 hours with your Roam Surf 399. Register to Roam Surf 399 via GlobeOne or GCash app or texting ROAM SURF 399 to 8080. If you want to save even more while abroad, simply add PHP200 to your current Roam Surf 399 1 GB data subscription, so you can enjoy 60 minutes of incoming and outgoing calls and 60 texts to all networks, valid for 24 hours with Roam Surf Plus. Register via GCash, or text ROAMSURFPLUS to 8080 for free. Make sure that your Roam Surf 399 is active before registering to Roam Surf Plus. For more info and to know the list of partners, visit Globe's Prepaid Roaming page.


You may also download the GlobeOne app to track your data usage and see all the promos available in your country of destination.

How do I check my roaming usage and balance?

You may download and access the GlobeOne app to track your data usage and see all of the promos available in your country of destination.


For Roaming related concerns, you can also reach us at any of the following channels:

Message us via Facebook, or call the Roaming Hotline +63277301212 toll-free on your Globe mobile.


Postpaid Roaming

Prepaid Roaming

TM Roaming

Top