Globe Moves Migration to 8-digit Landline in Greater Metro Manila to October 2019
As mandated by the National Telecommunications Commission
In compliance with the directive of the National Telecommunications Commission (NTC), Globe Telecom will move the implementation of 8-digit telephone numbers in Greater Metro Manila to October 6, 2019 to give local banks and credit card companies ample time to prepare.
The NTC issued an advisory, ordering local telecommunication companies to move the migration date to October 6, 2019 from March 18, 2019. This was after the Bankers Association of the Philippines (BAP) and the Credit Card Association of the Philippines (CCAP) filed their respective petitions to postpone the migration to a later date to provide banks and credit card companies sufficient time to implement the necessary changes to their operations and systems.
“We will make the necessary adjustments when it comes to our internal systems and communication efforts to ensure smooth service continuity for all of our affected customers. Our teams are continuously working closely with the NTC and other telcos to assist affected customers before, during, and after the migration,” said Globe General Counsel Froilan Castelo.
From October 6 to January 5, Globe said customers who will still incorrectly dial the old 7-digit number will hear a special announcement, saying the format has been changed to 8 digits. Globe will continue reminding its customers on the upcoming migration in October through all available channels, including SMS, email, and social media. Globe and Bayan customers may visit Globe Help and Support for more information on the migration.