With VIP Hotline, Care Squad Services, and Service Guarantee, Globe AT HOME gives Filipino families more than fast fiber, delivering expert support, priority assistance, and peace of mind for a worry-free digital lifestyle
Why compromise on your home internet when you expect the best from your mobile connectivity? For those who value premium living, time is the ultimate luxury, and friction has no place in the everyday. From connected home devices and high-performance gaming setups to seamless streaming, work, and digital routines, your home deserves an internet connection that keeps pace with the way you live- fast, reliable, and ready when you need it.
Because premium households demand flawless connectivity, Globe AT HOME introduces GFiber Plan 2499: a premium fusion of reliable connectivity and white-glove priority care.
- Zero-Lag Freedom: Enjoy the power of a 1 Gbps plan built for high-performance gaming, seamless streaming, and integrated home automation.
- Instant Resolution: Skip the queues with a dedicated VIP Hotline that gives you faster access to support when every minute matters.
- White-Glove Support: Get specialized, expert assistance at home through the Globe Care Squad, helping you optimize your setup and make the most of your connected lifestyle.
- Service Guarantee: Experience greater peace of mind with Globe AT HOME’s commitment to fast, reliable troubleshooting and service support.
“At Globe AT HOME, we know that families today need more than a fast internet plan. They need a home internet provider that shows up for them when connectivity matters most,” said Abigail Cardino, Vice President and Head of Brand Management, Globe’s Broadband Business. “GFiber Plan 2499 delivers a superior fusion of seamless power and white-glove priority care to match your fast-paced, frictionless routine. Whether you are managing an automated estate or indulging in hyper-fast gaming, this plan goes far beyond raw speed; it is meticulously engineered to provide an added layer of premium care, absolute reliability, and total peace of mind.”
At the heart of the plan is VIP Priority Support, giving customers dedicated channels that help them skip the queues and get assistance faster when it matters most. This is complemented by white-glove expert guidance through Globe AT HOME’s Care Squad, an in-home support service that helps customers optimize their WiFi experience, improve home network performance, set up connected devices, and make the most of their digital routines. Tying it all together is an optimized Service Guarantee, which provides customers with greater confidence through Globe’s commitment to fast, reliable technical resolution and a premium support experience that respects their time.
Care Squad technicians can assist with WiFi assessment, signal optimization, intelligent device setup, and personalized recommendations to improve digital home ecosystems. This is especially valuable for households with multiple users, rooms, and devices competing for bandwidth across work, learning, entertainment, and intelligent home integrations.
Earning customers’ trust means giving them greater peace of mind. With GFiber Plan 2499, customers enjoy a premium Service Guarantee that includes 12 months of FREE GFiber Protect, with built-in cybersecurity features such as malware blocking and site filtering, plus a 12-month device warranty. Globe AT HOME customers will likewise receive a one-month service fee credit on their next bill when they experience internet downtime exceeding 24 hours based on Globe’s service records. Together, these benefits make GFiber Plan 2499 a complete connected-home solution. It combines high-speed GFiber connectivity and trouble-free modem features, priority servicing, expert technical support, cybersecurity protection, and a meaningful service commitment.
Globe AT HOME believes the future of home internet is defined by the quality of the experience that surrounds it: reliable connectivity, reliable support, proactive care, and the ironclad assurance that you are never left on your own when connection matters most. You deserve a network that supports you, not just connects you.
Secure Your VIP Home Connection. To elevate your household to the GFiber Plan 2499 and claim your exclusive 12-month premium perks today, visit us at https://glbe.com.ph/GAH-PR.
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