Globe Selects Amdocs’ Data Intelligence Services to Deliver Value to Its Customers via a Multi-Year Managed Services Agreement

Implemented on the public cloud, the service will support Globe’s Enterprise Data Office to accelerate business growth and transformation through data-driven innovation

Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced that Globe, a leading Telco and TechCo service provider in the Philippines, has selected Amdocs Data Intelligence Managed Services to manage their data lake platform, enabling the Filipino operator to deliver improved customer and employee experience while driving business growth, operational efficiencies and product innovation.

Amdocs’ deep familiarity with Globe’s business, innovative tools and telco experience puts Amdocs in a unique position to provide data intelligence managed services on a leading public cloud and SaaS data warehouse platform. The multi-year managed services engagement will provide Globe with business-driven operations; ability to leverage worldwide best practices and experience, automation and self-heal solutions; and quality and accurate business data available at the right time that is critical for business insights and decision making.

Jennifer Jane Echevarria, Vice President for Commercial Strategic Services, EDO and Product Management at Globe said: “As we progress with our digital transformation journey, data is becoming a key enabler to meet the evolving needs of consumers and providing them with the best personalized services. Amdocs Data Intelligence Services will help us in this journey.”

“We’re delighted to expand our long-standing partnership with Globe Telecom by helping them create seamless, personalized connected experiences enabled by data,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “Experience innovation is an important differentiator, and we look forward to empowering Globe as they harness the power of data to deliver enhanced contextual services for their customers.”

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