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Asticom at 9: Shaping the Future of Shared Services and Outsourcing
Asticom Technology Inc., the shared services arm of the Globe Group, is marking a milestone as it reaches nine years of a successful journey characterized by resilience, creativity, and a steadfast commitment to excellence.
Starting in 2015 as a modest initiative within the Globe Group, Asticom has transformed into an influential force, setting new benchmarks by pioneering advances in talent technology and automation. It has positioned itself as an industry frontrunner in less than a decade, playing a pivotal role in shaping its future.
Asticom's diversification strategy is reflected in its expansion into digital shared services and outsourcing, demonstrated by the launch of subsidiaries in Tech-BPO with Asti Business Services Inc. in 2021, engineering through Fiber Infrastructure and Network Services Inc. in the same year, and workforce solutions via Acquiro Solutions and Tech, Inc. in 2023. The attainment of ISO/IEC 27001 and ISO/IEC 20000-1 certifications emphasizes its dedication to maintaining excellence in data security and IT service management.
Collaborations that Make a Difference
Asticom's belief in the power of collaboration has led to strategic alliances that extend beyond business, aiming to create positive community and industry impacts. These partnerships have bolstered Asticom's industry position while contributing to its partners' growth and development.
In 2021, Asticom expanded its portfolio by acquiring a firm from Ayala Corporation, stepping into the realms of Human Capital Management (HCM), Customer Relationship Management (CRM), and digital business solutions. This move illustrates Asticom's commitment to broadening and enhancing its service range, leading to impressive revenue gains surpassing ₱3 billion each year and signaling Globe's transition from a telecom to a tech company.
With a workforce of over 4,000 employees, Asticom has also played a significant role in bolstering the community and supporting initiatives such as the Ayala Foundation's Project Alalay and the Globe Group's Hapag Movement, contributing to social growth through extensive job creation.
Mharicar Castillo-Reyes, President and CEO of Asticom Technology Inc., stressed the importance of these relationships.
"We truly value every collaboration we have with our partners and clients. And, we extend our sincere appreciation to those who have journeyed with us. All of our engagements have shaped and made an impact, defining what Asticom is today,” she said.
People: The Foundation of Success
Asticom's achievements are fundamentally linked to its community—employees, partners, and customers—who have collectively shaped the company's narrative. Their contributions bring to light the human dimension of Asticom's development, showcasing the significance of joint endeavors and mutual triumphs.
Recognition as a Great Place to Work® and being named among the Philippines' Best Employers by Statista underscore Asticom's efforts to create a sustainable and inclusive workforce. The introduction of its Employer Value Proposition (EVP), titled "Best of Both Worlds," celebrates the company's unique work practices, symbolizing the blend of tech-driven and traditional work settings.
"For all of our achievements, we also express great appreciation to our people— the driving force behind Asticom's success. Your stories, experiences, and shared successes have defined our journey, truly impacting the lives of our fellow Filipinos," added Castillo-Reyes.
Looking forward, Asticom aims to expand its reach within the Asia-Pacific (APAC) and Australia-New Zealand (ANZ) regions, leveraging its comprehensive tech solutions and diverse, highly-skilled talent pool.