Globe SIM Registration Portal

In this article:

• August 2023 Updates
  • Globe Registers 54 Million SIM Users, Remains the Undisputed Mobile Leader in PH
• July 2023 Updates
  • Globe Sees Last-Minute Surge in SIM Registrations, Cites Customer Support and Communications Campaign
  • Number Mo, Identity Mo: Globe Spotlights Online Safety in Creative Call for SIM Registration
  • Globe Simplifies SIM Registration for Fully Verified GCash Users
• June 2023 Updates
  • 30 Days To Go: As Deadline Looms, Globe Urges Customers to Register Their SIMs
  • Globe Warns vs. Phishing Attempts Targeting Customers with Fake SIM Registration Email
• May 2023 Updates
  • Globe Focuses Efforts in VisMin Areas with Low SIM Registration Numbers, Calls for Gov’t Support in Underserved Communities
  • Globe Logs 85% Registration Among Active SIM Users, Confident of Reaching 100% by Deadline
  • Globe Calls on Customers to Register Their SIMs for Protection vs. Scams, Crime
• April 2023 Updates
  • Globe Welcomes SIM Registration 90-Day Extension, Daily Registrations Hit Over 2M
  • SIM Registration Now Available via GCash App, Deadline to Register is Extended For 90 Days
  • Globe Hits Over a Million Registrations Per Day as Deadline Nears
  • Globe Urges Customers to Register SIMs as April 26 Deadline Looms
  • Globe Offers 2x Rewards as Incentives to SIM Registrants
  • Globe Deploys 180 Assistance Desks in Priority Areas to Help Basic Phone Users
  • Globe Stores and EasyHubs Ready to Provide SIM Registration Assistance
• March 2023 Updates
  • Globe Joins NTC In 10th Leg of Assisted SIM Registration, Sets Up 60 Booths Nationwide
  • Globe Hits 20M SIM Registrations, Calls on Customers to Register SIMs as Deadline Nears
  • Globe Deploys 58 Booths for March 20-24 Leg of NTC-Led SIM Registration Assistance
  • Globe Joins 8th Leg of NTC’s SIM Registration Assistance Program, Sets Up Booths in 51 Areas Nationwide
  • Globe Deploys More SIM Registration Assistance Desks Under New Round of NTC-Led Effort
• February 2023 Updates
  • Globe SIM registration via GlobeOne App Now Open
  • Be Part of History and Join Globe's National SIM Registration Week
  • Globe Postpaid Users May Confirm SIM Registration in Just One Step
  • Globe Continues to Support Gov’t-Led SIM Registration Assistance, Deploys in 15 More Areas
  • Globe Joins NTC-Led Assisted Registration in 30 More Areas
• January 2023 Updates
  • Globe Logs Over 11M Prepaid SIM Registrants, Urges Customers to Register Before April 26 Deadline
  • Globe Holds Assisted SIM Registration in 30 Puregold Branches Across PH
  • Globe Supports Government-Led Assisted Registration, to Deploy Booths In 15 Areas
  • Globe Warns vs Online Offers for SIM Registration Assistance
• December 2022 Updates
  • Globe Logs 1.5 Million SIM Registrations as Portal Optimized
  • Globe’s First SIM Registration Update

August 2023 Updates

Globe Registers 54 Million SIM Users, Remains the Undisputed Mobile Leader in PH

Globe is the undisputed Mobile leader in the Philippines, edging out competitors in its user count as it logged nearly 54 million registered SIMs as of July 30, the end of the five-day grace period following seven months of registration. 

Based on data released by the National Telecommunications Commission, Globe has logged 53,727,798 registered SIMs as of 11:59 p.m. on July 30, over 1.2 million higher than the nearest competition. 

Globe earlier logged a last-minute surge in SIM registrations as the deadline lapsed on July 25 and the grace period for reactivation started on July 26, recording nearly 4 million more registered and reactivated SIMs during the 5-day grace period. A survey found that many registered at the last minute as they were afraid to be victimized by identity theft, while the others were extremely busy with other pressing matters. 

"After seven months of our nationwide registration, which brought us to the remote parts of the country, Globe was able to reach the most number of customers successfully. With close to 54 million subscribers registered, we retained our position as the country’s Mobile leader,” said Darius Delgado, Head of Globe’s Consumer Mobile Business. 

“We thank our customers for taking part in this historic undertaking as we work together to beat spam, scam, and other forms of online fraud,” he said. 

Throughout the registration process, Globe rolled out several modes of registration for the convenience of its customers: its online portal new.globe.com.ph/simreg, the GlobeOne app, GCash, and the bulk registration portal for enterprise customers. 

To reach as many customers as it could, Globe also deployed 1,572 SIM Registration Assistance Desks to help the elderly, PWDs, and those without internet access or who are using basic or feature phones. Globe Stores and EasyHubs nationwide were also open for walk-in customers who may need help to register their SIMs.

With the lapse of the deadline and grace period, all unregistered SIMs have been permanently deactivated. Globe said those who missed the deadline may buy new SIMs and register for activation so they can access connectivity services.

July 2023 Updates

Globe Sees Last-Minute Surge in SIM Registrations, Cites Customer Support and Communications Campaign

July 31, 2023

Globe reported a last-day surge in SIM registrations to the NTC as the deadline lapsed and the grace period for reactivation began. The leading mobile network attributed this welcome stream of last-minute registrants to its vigorous communications campaign and the support of its customers, government regulators, and private sector partnerships.

On July 25, the last day of SIM registrations, Globe saw a total of 3.344 million SIM registrations, with customers rushing to beat the deadline. The following day, July 26, when deactivations began, a total of 452,997 customers caught up to reactivate their mobile services, while 126,344 more complied on July 27. 

As of July 27, Globe has logged over 52.302 million SIM registrations, covering Globe Prepaid, Globe Postpaid, Globe Platinum, TM, Globe At Home Prepaid WiFi, and Globe Business SIMs. 

A Globe survey weeks before the deadline showed that many SIM users knew that they needed to register their SIMs, but didn’t have the time to register earlier, as they were too busy. This validates the last-minute surge in registrations. 

“We were surprised yet happy with the turnout over the seven-month period of SIM registration, as we have been able to cover nearly all our active users. We thank our customers for heeding our call for SIM registration via various communications channels—from print, radio, TV, and digital platforms—and our on-ground activations to reach the elderly, PWDs, pregnant women, basic and feature phone users, and those in remote areas,” said Ernest Cu, Globe Group President and CEO.

To register its millions of customers, Globe opened various platforms for convenient SIM registration, including its own online portal, the GlobeOne app, GCash, and bulk registration portal for enterprise customers. 

It also deployed 1,572 SIM Registration Assistance Desks, including those held in support of government efforts and on its own initiative. Globe also opened Globe Stores and EasyHubs nationwide for walk-in customers who may need help to register their SIMs.

“What pulled us through in this huge undertaking was the cooperation among Globe, our government partners, and our customers. We hope that our SIM users will continue to comply with the SIM Registration Act and register new SIMs so that they can enjoy our mobile services. After all, this is for everyone’s protection against fraud and other forms of cybercrime,” Cu added. 

The grace period for reactivation of unregistered SIMs is until July 30. Globe urges still unregistered SIM users to catch up and comply with the law, as all unregistered SIMs will be permanently deactivated by July 31. Meanwhile, all new SIMs must be registered before mobile and broadband services can be accessed.

Number Mo, Identity Mo: Globe Spotlights Online Safety in Creative Call for SIM Registration

As the July 25 deadline nears, Globe has launched a creative campaign that emphasizes the need for consumers to comply with the SIM Registration Act to protect themselves from the dangers that lurk online. 

In the “Number Mo, Identity Mo” campaign, the online identities of popular celebrities Kuya Kim Atienza and Kiray Celis were humorously "hacked" by talented stand-up comedians and improv artists impersonating them.

"Online safety is a pressing issue in today's digital age. Through this unique initiative, we hope to drive home the point that our SIMs are a crucial part of our digital identity and must be protected. We also want to remind our prepaid customers that they need to register their SIMs by the July 25 deadline. We urge all Globe customers to register their SIMs now,” said Yoly Crisanto, Chief Sustainability and Corporate Communications Officer, Globe Group. 

To avoid becoming a victim of fraud, Globe reiterates its call for customers to register their SIMs. Globe Prepaid, TM, and Globe At Home Prepaid WiFi customers may register via the GlobeOne app and Globe’s SIM registration page 24/7. 

Fully-verified GCash account holders may also utilize the GCash app. Those in need of assistance may also get help to register their SIMs in any Globe Store and EasyHub nationwide. 

Globe Postpaid, Globe Business Postpaid, and Globe Platinum subscribers have already been included in the SIM registration database. For company-owned Globe Business prepaid accounts, steps to register or update details have been sent to authorized company representatives. 

Celebrity Accounts ‘Hacked’ 

The imaginative take on promoting online safety started with strange teaser posts on all of Kiray and Kuya Kim's active social media accounts, culminating in a TikTok LIVE session, where the impersonators peddled entertainingly obvious scams to viewers, effectively spotlighting potential dangers lurking online.

Kiray's impostor took her followers on a journey of transformation, promising a high-end, luxe, and more beautiful version of the beloved comedienne, ending in a live selling event and a dramatic "face reveal." Simultaneously, Kuya Kim's impersonator alluded to recent developments about a television show, promising juicy behind-the-scenes secrets, lifestyle tips, and a surprise guest, all to spark interest and intrigue.

But the real intent behind these entertaining acts was revealed two days after the livestream, as Kuya Kim and Kiray uploaded a video saying their accounts had been 'hacked.' This unexpected twist underscored their important message: online identity theft is real, and everyone should take measures to protect themselves, including registering their SIMs.

With this campaign, Globe underscores its dedication to promoting online safety. Since December 2022, the company has carried out various SIM registration drives. This latest effort adds a creative twist, amplifying the message that “your SIM is more than a number—it's an extension of your identity.” Through SIM registration, customers take a critical step in protecting their digital identity against potential scams.

The “Number Mo, Identity Mo” campaign reminds everyone that the battle against online scams is not a solitary fight but a collective effort.

Globe Simplifies SIM Registration for Fully Verified GCash Users 

Globe has made it easier and more convenient for fully verified GCash users to register their SIMs before the July 25 deadline. 

With a simple text, Globe subscribers who are also GCash users can quickly register their SIMs in compliance with Republic Act (RA) 11934 or the SIM Registration Act. Those who complete registration will also get 1 GB of free data.

"We've always believed in the power of technology to streamline processes and enhance customer experience. By providing a quick and simple way for our users to register their SIMs, we're bolstering consumer security and ensuring that their connectivity services will remain uninterrupted," said Ernest Cu, Globe Group President and CEO.

Under this new registration protocol, selected Globe subscribers will receive a notification inviting them to register their SIMs by texting "GCASH," followed by their birthday in "mmddyy" format, to 8080. For example, a user born on May 22, 1983, shall text "GCASH 052283." This mode of registration will be operational until July 19, 2023.

By opting to register via this route, subscribers can request GCash to send their account details to Globe. They also certify that all details earlier submitted to GCash, including their full name, birthday, sex, address, and IDs, are accurate. This showcases how Globe and GCash are working together to empower their customers and give them the ability to conveniently exercise their right to data portability under the Data Privacy Act.

Once Globe receives and validates the information provided, customers will receive an acknowledgment text message within a few days. 

The text method is the second mode of SIM registration via GCash. Earlier, Globe and GCash rolled out a registration protocol where GCash users can register their SIMs via the app. There, fully-verified users will encounter a prompt to facilitate their SIM registration. They will also receive free 1 GB data upon completion. 

SIM registration is mandated by the Philippine government under Republic Act 11934, enacted in December 2022, to combat the proliferation of cybercrime, including scams and other forms of fraud. By registering their SIMs, mobile phone users can protect themselves against cybercrime and help ensure that their SIMs are not used for illegal activities. 

With the deadline for SIM registration fast approaching, Globe is encouraging its fully verified GCash users to take advantage of the easy registration process available through text message and the GCash app. Non-compliance may lead to SIM deactivation and potential disruption of mobile services.

Globe has several platforms available for SIM registration. Globe customers, including GCash users with unverified GCash accounts, may use the GlobeOne app or the Globe microsite at new.globe.com.ph/simreg to register their SIMs. In-person assistance remains available at Globe Stores and EasyHubs across the nation.

June 2023 Updates

30 Days To Go: As Deadline Looms, Globe Urges Customers to Register Their SIMs

June 26, 2023

Globe has renewed its call for still unregistered customers to comply with the SIM Registration Act, with the July 25 extended deadline just a month away. 

SIM registration, which is mandated by Republic Act (RA) 11934 or the Subscriber Identity Module (SIM) Registration Law, is critical in maintaining the quality, integrity, and security of network services. 

Registered subscribers will not only enjoy continued access to mobile and data services but also benefit from enhanced cybersecurity measures, reducing the likelihood of being targeted by cybercrime, particularly fraud.

Customers who fail to register their SIMs within the deadline will forfeit their existing load and promo registrations by July 31. Their SIMs will also be deactivated, which will impact day-to-day activities such as online payments, transport booking and deliveries, and access to mobile data for learning, earning, and leisure, among others. 

Globe Group President and CEO Ernest Cu emphasized the urgency of the registration. 

"We strongly encourage all our subscribers who have yet to register their SIMs to do so before the July 25 deadline. Government has already given ample extension from the original deadline. We hope they finally comply,” Cu said. 

“We reiterate that registering your SIMs will provide an added layer of protection against text scams and other forms of fraud. Registering your SIMs will be for your own benefit, and we’ve made it convenient to complete this step whether online or on site,” said Cu. 

As of June 25, 53.85% of the total Globe mobile customer base, which includes active and inactive users, have registered. 

To register, Globe Prepaid, TM, and Globe At Home Prepaid WiFi customers may use the GlobeOne app and Globe’s SIM registration microsite new.globe.com.ph/simreg, which are available 24/7.

Those who have fully verified GCash accounts may also register via the GCash app. Just follow the instructions after receiving a prompt to register their SIMs, and they will get 1GB of free data upon successful registration.

Globe Postpaid and Platinum subscribers, meanwhile, have already been included in the SIM registration database. 

For company-owned Globe Business prepaid accounts, steps to register or update details have been sent to your company's authorized representative. Globe Business postpaid accounts have also been included in the SIM registration database.

For subscribers who require in-person assistance, Globe has set up registration help desks in all Globe Stores and EasyHubs nationwide. Trained staff are readily available to guide customers through the process and answer any queries.

Globe has been proactive in spreading awareness and providing education about the benefits of SIM registration. Various campaigns and customer outreach initiatives are in place to encourage subscribers to meet the deadline.

"Globe is committed to providing the best experience for all subscribers. As the deadline approaches, we want to ensure that everyone continues to enjoy our services without interruption. Together, let’s make our digital world safer and more reliable,” said Cu.

Globe Warns vs. Phishing Attempts Targeting Customers with Fake SIM Registration Email

June 9, 2023

Leading digital solutions platform Globe cautions its customers about a new scam that circulates a phishing email designed to steal sensitive information. 

The email mimics Globe's official communication on SIM Registration, supposedly to assist subscribers. The scam’s hook is a warning that the customers’ SIM registration was “unsuccessful.” It further instructs customers to “Please click (link) to register again. Reprocess your registration after three days to avoid total deactivation of your SIM."

"We've become aware of such deceptive communications, and we strongly advise our customers to ignore and block these messages, which are a malicious misuse of the new SIM Registration Act," said Globe's Chief Information Security Officer Anton Bonifacio.

Republic Act 11934, or the SIM Registration Act, seeks to address fraud and other forms of cybercrime and aims to foster responsibility for SIM use. The law requires current users to register their SIMs by the extended deadline on July 25, 2023, to prevent deactivation, while all new SIM users will be required to register before their SIMs can be activated. 

Globe fully supports the law and has established robust systems to simplify registration. It alerts customers to register their SIMs exclusively through the GlobeOne app, the Globe SIM registration microsite at new.globe.com.ph/simreg, or through the GCash app for those with fully verified GCash accounts. Globe customers can also seek registration assistance at Globe Stores and EasyHubs. 

Bonifacio called on customers to register their SIMs only via Globe’s official SIM registration platforms. 

"These are our only accredited channels for SIM registration. If you receive any message related to SIM registration, always verify its origin and refrain from clicking any suspicious links,” Bonifacio stressed.

Globe also encourages its customers to report suspicious messages or activities via its Stop Spam portal. 

As a responsible digital solutions platform, Globe is dedicated to shielding its customers from such scams and encourages everyone to stay vigilant. Globe is again calling on still unregistered customers to comply with the law. As of June 7, Globe has logged over 45.252 million SIM registrations, or nearly 94.92 percent of its active subscriber base. 

To register, Globe Prepaid, TM, and Globe At Home Prepaid WiFi customers may use the GlobeOne app and Globe’s SIM registration microsite, which are available 24/7.

Those who have fully verified GCash accounts may also register via the GCash app. Just follow the instructions after receiving a prompt to register their SIMs. Those who use the app to register will get 1 GB of free data. 

Globe Postpaid and Platinum subscribers, meanwhile, are already included in the SIM registration database. 

For company-owned Globe Business prepaid accounts, steps to register or update details have been sent to your company's authorized representative. Globe Business postpaid accounts have also been included in the SIM registration database.

May 2023 Updates

Globe Focuses Efforts in VisMin Areas with Low SIM Registration Numbers, Calls for Gov’t Support in Underserved Communities

May 19, 2023

Leading digital solutions platform Globe is directing its efforts to areas in Visayas and Mindanao where SIM registration rates are low, as it continues to urge customers across the country to register their SIMs before the July deadline. 

Darius Delgado, Head of Globe’s Consumer Mobile Business, said the company already actively partners with a number of LGUs to deploy and expand assisted registration sites.

“We have seen the lowest number of SIM registrations in Visayas and Mindanao, especially in rural areas. Our efforts to educate and encourage people to register are ongoing, and we are working with LGUs to make the process more accessible for those who need assistance,” he said.

Globe also called on the government to support telcos to increase the number of registered users in underserved communities.

“We need government support to roll out infrastructure that can be leased by telcos in missionary areas such as the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM), Marawi, and other regions where telcos have a weak presence. Local government units are also critical in pushing for the registration of their constituents,” Globe’s General Counsel Froilan Castelo said. 

Castelo said LGUs may provide access to SIM registration venues, on-site registration assistance, and training for local agents who can help facilitate the process. They can also expedite the provisioning of IDs for those who do not have government IDs, a vital requirement for registration.

Castelo added that complementing Globe’s information campaign through LGU support and assistance may significantly increase the number of registered users within the timeframe. 

“Ultimately, the private sector and the government can collaborate to fast-track SIM registration in underserved communities,” he concluded.

Globe remains committed to providing Filipinos with reliable and accessible telecom services and ensuring that customers can enjoy the full benefits of their mobile phones. With support from the LGUs and the national government, Globe is confident that more people in Visayas and Mindanao will be able to comply with the government mandate.

To register, Globe Prepaid, TM, and Globe At Home Prepaid WiFi customers may use the GlobeOne app and Globe’s SIM registration microsite new.globe.com.ph/simreg, which are available 24/7.

Those who have a fully verified GCash account may also register via the GCash app in just a few clicks. They just have to follow instructions after receiving a prompt to register their SIMs. Those who use the app to register will get 1GB of free data. 

Postpaid and Platinum subscribers are already included in the SIM registration database. 

Globe’s 144 Stores and 27 EasyHubs across the country are also open to help customers who need help. The company has also rolled out over 1,000 SIM registration assistance booths since registration started.

Globe Logs 85% Registration Among Active SIM Users, Confident of Reaching 100% by Deadline

Leading digital solutions platform Globe has announced significant progress in its SIM registration efforts. The company has successfully registered around 85% of its active users and is confident that it can cover the rest of its revenue-generating customer base well within the 90-day extension period.

Since the deadline was extended, there has been a slowdown in SIM registration volume, which is consistent across all players in the market. Despite this, Globe remains unfazed.

“We intend to have 100% of our revenue-generating base fully registered within the 90-day extension. We are confident that we can achieve this with the initiatives that we are taking,” said Darius Delgado, Head of Globe Consumer Mobile Business.

The company has implemented various steps to make registration as easy and accessible as possible, including opening up GCash as a channel for fully verified Globe and TM users to register their SIMs with just a few clicks. This is on top of the GlobeOne app and the new.globe.com.ph/simreg microsite, which are also available 24/7.

Additionally, Globe continues to operate its SIM-assisted registration booths and plans to scale up these efforts, particularly in rural areas where registration has lagged behind. The company's 144 Stores and 25 EasyHubs across the country are also open to customers who need help registering their SIMs.

Globe is committed to ensuring its customers’ compliance with the SIM Registration Act and is working closely with local government units, groceries, and malls to set up assisted registration booths in various remote locations. It has also been regularly joining SIM registration assistance initiatives led by the National Telecommunications Commission (NTC) since January.

Globe continues to appeal to the government to allow the submission of alternative IDs for SIM registration as many Filipinos still lack government IDs.

"We applaud the government for extending the SIM registration deadline, as this gives millions of our unregistered customers more time to comply with the law. But we continue to ask for conditional registration that will allow us to accept other forms of identification, such as school IDs and company IDs. This will help our customers who do not yet have a government ID to register across our channels," Delgado said.

Unregistered SIM users have until July 25 to complete their SIM registration. Globe urges its subscribers to quickly take advantage of the extended time and not wait until the last minute to register to avoid the deactivation of their SIMs.

Globe Calls on Customers to Register Their SIMs for Protection vs. Scams, Crime

May 10, 2023

Globe has renewed its call on customers to register their SIMs and avoid waiting for the last minute to register after the government extended the deadline to comply with the SIM Registration Act by 90 days.

SIM registration is an important step towards protecting one’s account and information. A registered SIM can be blocked in case of loss or theft. It also blocks customers from spam and scam texts. Through SIM registration, criminals won't be able to easily access personal information in apps and accounts. 

Registered customers will also get to continue enjoying mobile services and apps for financial transactions and booking deliveries and ride-hailing services, among others. They will also get timely messages from government agencies, including emergency alerts.

“We would like to again call on our customers to please schedule their registration early. Please take advantage of the extension to complete your registration and comply with the law,” said Darius Delgado, Head of Globe’s Consumer Mobile Business. 

“We urge you to please do this early and not wait for the new deadline so that you can get yourselves protected. We have made registration fast and easy, and we provide on-site support for those who need help,” he said. 

The government has extended the registration deadline from April 26, 2023 to July 25, 2023. As of May 7, a total of 43.65 million have registered out of the total base of 84.2 million. 

For Globe Prepaid, TM, and Globe At Home Prepaid WiFi users, use the GlobeOne app or go to new.globe.com.ph/simreg to register. 

Globe Prepaid and TM users who have a fully-verified GCash account may also register via the GCash app in just a few clicks! They just need to follow instructions after they receive a prompt to register their SIMs, and they will get 1 GB of free data. 

Postpaid and Platinum subscribers are already included in the SIM registration database. 

Globe’s 144 Stores and 27 EasyHubs across the country are also open to help customers who need help. The company has also rolled out over 1,000 SIM registration assistance booths since registration started. 

Mindanao

• Agusan Del Norte
  • March 30 - Santiago (Poblacion 2 Gym)
  • March 31 - Jabonga (Municipality Park)

• Basilan
  • March 28 - Isabela City (City Hall Lobby)

• Davao de Oro
  • March 29 - Maragusan (Municipal Gym)
  • March 30 - New Bataan (Municipal Tennis Court)
  • March 31 - Compostela (Municipal Gym)

• Davao del Norte
  • March 27 - Braulio Dujali (Municipal Ground)

• Lanao del Norte
  • March 30 - Salvador (Municipal Covered Court)
  • March 31 - Magsaysay (Multi-Purpose Building and Trading Center Area, Poblacion)

• Misamis Occidental
  • March 30 - Jimenez (San Jose Ozamiz Freedom Park)
  • March 31 - Sinacaban (Municipal Covered Court near Terminal, Poblacion)

• North Cotabato
  • March 29 - Kabakan (Municipal Hall)
  • March 30 - Carmen (Inside City Hall)

• South Cotabato
  • March 30 - Koronadal (BIR Compound)
  • March 31 - Tupi (Municipal Hall)

• Surigao Del Norte
  • March 28 - Claver (Tourism Office)

• Surigao Del Sur
  • March 29 - Cantilan (Municipal Gym)

• Zamboanga del Sur
  • March 30 - Kumalarang (Public Market, Barangay Poblacion)
  • March 31 - Buug (Municipal Podium, Barangay Poblacion)

For a fast and hassle-free registration process, customers are advised to have their relevant information readily available. This includes their full name, date of birth, sex, address, government-issued ID with photo, and mobile number.

"Our utmost priority is to provide our clients with uninterrupted connectivity. We understand that the SIM registration process can be arduous for some, which is why we continue to streamline the process and ensure a hassle-free experience for everyone. With only a month left before the registration deadline, we strongly encourage our customers to take advantage of this opportunity to enjoy seamless mobile and broadband services," said Cleo Santos, Globe Channel Management Group Head. 

Aside from participating in the NTC-led SIM registration program, Globe earlier launched its own on-ground and online initiatives to assist its customers. Globe, TM, and Globe At Home Prepaid WiFi may register anytime and anywhere through new.globe.com.ph/simreg or the GlobeOne app.

Postpaid and Platinum subscribers, meanwhile, may confirm their details to Globe by sending SIMREG to 8080 or update their details via new.globe.com.ph/simreg. 

Globe is committed to providing support to all its customers, particularly those who require extra assistance, such as senior citizens, disabled individuals, pregnant women, basic phone users, and those without internet access. The company strives to ensure that every customer receives the necessary help to complete the registration process smoothly.

The SIM Registration Act mandates the registration of all SIMs as part of government efforts to combat fraud and scams, which have seen an increase during the pandemic, increasing incidence of criminal activities that exploit unregistered SIMs. This important measure ensures that every mobile number is linked with a verified user, making it easier to track down and hold accountable those who use mobile devices to engage in unlawful activities.

With only a limited time left before the registration deadline, it is crucial to register your SIM now. For more information on the SIM registration process and how to register, please visit https://www.globe.com.ph/help/sim-registration-act.

April 2023 Updates

Globe Welcomes SIM Registration 90-Day Extension, Daily Registrations Hit Over 2M

April 25, 2023

Globe applauds the government led by the Department of Information and Communications Technology (DICT) for extending the SIM registration deadline, giving millions of unregistered customers more time to comply with the law.

SIM users now have 90 days more to register after the original April 26 deadline was extended. Globe again calls on its subscribers to quickly take advantage of the extended time and not wait for the last minute to register to avoid deactivation of their SIMs.

“The government has given SIM users a full three months more to register their SIMs. We would like to appeal to our customers to register their SIMs as soon as they can. If you are having a hard time registering your SIMs, you can go to our Globe Stores and EasyHubs and we will provide the necessary assistance,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Globe has been vigorously pushing for SIM registration have been slow, peaking to millions of daily registrations just over the past three days after Globe sent emergency alerts before the extension was announced.

As of April 24, 39.89 million Globe customers have registered their SIMs out of the total 86.7 million subscriber base.

Globe’s 147 stores and 25 EasyHubs across the country are open for customers who need help registering their SIMs. Globe has also been regularly joining SIM Registration Assistance initiatives led by the National Telecommunications Commission since January, and works with local government units, groceries, and malls to set up assisted registration booths in various sites, including remote locations.

Globe Prepaid, TM, and Globe At Home Prepaid WiFi users may register their SIMs through the new.globe.com.ph/simreg website. Globe Postpaid and Platinum customer details are already added to the Globe SIM registration database in accordance with the law. For company-owned Globe Business accounts, steps to register or update details have been sent to your company's authorized representative.

SIM Registration Now Available via GCash App, Deadline to Register is Extended For 90 Days

April 25, 2023

As the government extends the deadline for SIM registration, Globe and TM subscribers may now register their SIMs on the GCash app.

Globe and TM customers who are GCash users will receive a prompt to register their SIMs and they just need to follow the instructions. Once successful they will get free 1GB of data which they can use right away. 

By registering their SIMs, customers will avoid SIM deactivation and have uninterrupted access to their e-wallet accounts.

Customers who fail to register their SIMs that are linked to their accounts can still access their funds by requesting a transfer to a new registered mobile number from the GCash Help Center. The process, however, will take several days.

“That’s why we encourage SIM users with GCash wallets to register their SIMs before the deadline to avoid this inconvenience. We remind our customers to register their SIMs only with the GCash app or through the official portals of their respective telco providers,” said GCash President and CEO Martha Sazon. 

GCash will NEVER ask its customers to share their OTP, MPIN, or other sensitive information. SIM registration is mandated by the Philippine government under Republic Act 11934 or the SIM Registration Act. The law was enacted to combat online fraud and other forms of cybercrime.

Globe Hits Over a Million Registrations Per Day as Deadline Nears

April 24, 2023

Lack of connectivity an emergency itself

As the deadline for SIM Registration draws near, Globe opted to use the Emergency Cell Broadcast (ECB) system to urgently alert subscribers who have yet to comply with the SIM Registration Act. 

Globe took this step as registrations had been slow at roughly 200,000 per day in March. Globe started using ECB to call on customers who have not registered due to the tepid daily registration numbers. The impact of ECBs has been tremendous as daily registrations increased to 400K then 800K last week. Over the weekend, the daily registrations hit over 1 million.

“We are looking after our customers as we do not want their SIMs deactivated. If they do not register by April 26, customers stand to lose their mobile services, now considered a lifeline especially post pandemic,” said Globe Group Chief Sustainability and Corporate Communications Officer Yoly Crisanto.

"We apologize to our registered customers who have received the emergency alerts and expressed their irritation online. These messages were really intended for those who have not registered. We appeal for their understanding as these messages are geographically targeted for all. Globe sees the low registration numbers as needing urgent public service because the lack of mobile services is in itself an emergency, severely impacting daily life, from financial transactions and e-commerce to transport and education, among many others,” added Crisanto.

The deadline for SIM registration is on Wednesday, April 26, and telcos have appealed for an extension. The SIM Registration Act's Implementing Rules and Regulations allow an extension of up to 120 days.

As of April 22, Globe has logged just over 35.8 million SIM registrations out of its 86.7 million customer base. This, even as it exerted various efforts to get its customers registered, opening 147 Stores and 25 EasyHubs as on-site assistance centers. 

The company also partnered with local government units, groceries, and malls to set up assisted registration booths in more than 100 sites nationwide. To reach subscribers in remote areas, Globe has regularly joined SIM Registration Caravans led by the National Telecommunications Commission since January.

Its SIM registration platforms also remain open 24/7. For users of Globe and TM Prepaid SIMs and Globe At Home Prepaid WiFi, SIM registration is free and can be done anytime and anywhere through the new.globe.com.ph/simreg website and the GlobeOne app. 

Postpaid subscribers may complete their registration by sending SIMREG to 8080 to confirm their details. For company-owned Globe Business accounts, registration steps have been sent to your company's authorized representative.

Globe Urges Customers to Register SIMs as April 26 Deadline Looms

April 20, 2023

As the April 26 deadline for SIM registration rapidly draws near, leading digital solutions platform Globe strongly urged its subscribers to complete the registration process immediately, with 33.067 million of its 86.5 million customer base compliant with the law as of April 20.

"We encourage all our subscribers to register their SIMs as soon as possible to maintain uninterrupted access to mobile and broadband services. Pending response to our appeal for the government to extend the deadline, we call on all Globe SIM users to comply with the law," said Globe Group President and CEO Ernest Cu. 

Globe also reiterated its call for the Department of Information and Communications Technology (DICT) to extend the deadline so customers can obtain valid IDs– a key requirement for SIM registration that many SIM users lack, preventing them from completing registration.

Globe also requested the government to allow the use of alternative forms of identification for SIM registration, citing that many citizens may not possess official government papers.

SIMs that remain unregistered by the deadline will be deactivated, preventing customers from using Globe’s call, text and data services. This could severely impact customers who rely on their mobile numbers for authentication in various sensitive transactions, especially banking, and other financial services, and who use mobile phones for day-to-day needs.

Globe Prepaid, TM, and Globe At Home customers can register their SIMs for free via new.globe.com.ph/simreg or through the GlobeOne app. Customers are requested to be ready with the necessary information such as Full Name, Date of Birth, Sex, Address, Government ID with Photo, and Mobile Number. 

Globe Postpaid and Platinum customers, meanwhile, may confirm their details by texting SIMREG to 8080. 

Globe Business authorized representatives may use the enterprise SIM registration portal to register their SIMs. They may contact their Account Manager for more information.

To facilitate the registration process for as many subscribers as possible, Globe has transformed 147 Stores and 25 EasyHubs into dedicated assistance centers. Additionally, it has collaborated with local government units (LGUs), grocery stores, and malls to set up assisted registration booths at more than 100 locations across the Philippines.

Likewise, Globe has consistently taken part in the government-led SIM Registration caravans to cater to subscribers in remote areas.

Globe Offers 2x Rewards as Incentives to SIM Registrants

April 18, 2023

Want to double your Globe Rewards? Just register your prepaid SIM via the GlobeOne App!

Globe is offering incentives to Globe customers who register their SIMs with just a week left before the April 26 deadline, and all customers who have registered earlier. Through the 2x Rewards Campaign, Prepaid subscribers with P90 and above promo/load transactions and TM customers with P50 and above transactions will get twice the Rewards when they register via the GlobeOne app.

Globe Rewards is the company’s way of granting special treats to its subscribers for their loyal use of Globe or TM products and services. Customers can earn points from Prepaid reloads, monthly Postpaid usage, Globe At Home broadband plans, and Prepaid WiFi. These can be exchanged for data promos and digital vouchers or used as payment at partner stores or donations to their preferred charitable institutions.

The 2X Rewards promo aims to encourage new and existing Globe and TM prepaid subscribers to comply with Republic Act No. 11934 or the SIM Registration Act, which aims to curb fraud and other forms of cybercrime by establishing a registry of SIM users.

"We urge our subscribers to take advantage of the 2X Rewards promo and register their SIMs before the April 26 deadline to avoid inconvenience. We recognize the significance of the SIM Registration Act in preventing scams and other forms of online criminal activity, and we are committed to helping our customers comply. Let's work together to make our online community safer and more secure," said Jerome Patalud, head of Globe Rewards. 

SIMs may be registered for free anytime and anywhere via new.globe.com.ph/simreg and the GlobeOne app. Failure to do so within the specified period will lead to SIM deactivation.

Globe continues to ramp up efforts to register its subscribers nationwide. It provides SIM Registration Assistance in Globe Stores and EasyHubs nationwide. It also deploys booths in remote areas to help those having a hard time registering their SIMs, especially seniors, PWDs, pregnant women, those with no internet access, or who are using basic phones. 

It has also partnered with local government units (LGUs), groceries, and malls in putting up assisted registration booths in more than 100 sites nationwide.

Globe has logged over 31 million SIM registrations as of April 17 out of its 86.7 million subscriber base.

Globe Deploys 180 Assistance Desks in Priority Areas to Help Basic Phone Users

April 11, 2023

Leading digital solutions platform Globe has been deploying 180 assistance desks in 72 provinces with the highest concentration of users of basic phones, or phones limited to call and text capability. 

The move is on top of the assisted SIM registration booths the company has put up in more than 100 sites in partnership with various local government units and partner groceries and malls.

Since January, Globe has also participated in several runs of the NTC-led SIM registration caravans. It has been supporting more than 500 NTC-mandated assisted SIM registration booths that will run in up to four remote areas per region every week until the April 26, 2023 deadline.

Aside from on-ground activities, the company urged customers to take advantage of the GlobeOne app and its dedicated SIM registration website, new.globe.com.ph/simreg, to register their SIMs easily for free. Postpaid customers, meanwhile, simply have to text SIMREG to 8080 to confirm that their details, previously submitted to Globe, are updated. 

"We are committed to making the SIM registration process as seamless and convenient as possible for our customers, which is why we are deploying additional assistance desks in areas with the most unregistered users of basic or feature phones. We are committed to fighting SIM-related crimes to protect our customers; that’s why we want to help everyone comply with the mandate,” said Cleo Santos, Globe Channel Management Group Head.

Globe has 86.7 million SIM users under its network. SIMs not registered by the deadline will be deactivated. 

Globe Stores and EasyHubs Ready to Provide SIM Registration Assistance

April 3, 2023

Globe Stores and Easy Hubs across the country are ready to provide assistance to customers who may need help in registering their SIMs as the April 26, 2023 deadline approaches. 

Cleo Santos, Head of Globe Channel Marketing Group, said 147 Globe stores and 25 Easy Hubs in various locations around the country are open to mobile and broadband customers who would need help to have their SIMs registered in compliance with the SIM Registration Act. 

"We are pleased to see a steady increase in registered subscribers. However, we understand that some of our customers may still need assistance. So in our commitment to provide excellent service, our Globe Stores and Globe Easy Hubs are open to assist customers who need help for SIM registration," said Cleo Santos, Head of Globe Channel Management Group.

This effort is on top of 24/7 registration via Globe’s SIM registration website new.globe.com.ph/simreg, and the GlobeOne app. Globe earlier launched National SIM Registration Week, an initiative to roll out over 500 SIM Registration Assistance Desks across the country, including remote areas and places known to have high concentration of users of basic phones. 

Globe has so far logged 23.48 million SIM registrations as of April 2. An estimated 86.7 million SIMs are under the Globe network. 

The SIM Registration Act aims to help curb scams and cybercrime by requiring all local SIMs to be registered by April 26 this year. Unregistered SIMs will be deactivated after the deadline.

To facilitate the registration of more customers, especially in remote areas, Globe has participated in several rounds of on-ground SIM Registration Assistance led by the National Telecommunications Commission (NTC). To see the list of SIM Registration Assistance sites, please visit www.globe.com.ph/register-sim-card. 

It has also partnered with local government units, groceries, and malls in putting up assisted registration booths in more than 100 sites nationwide, and held on-site assistance in major festivals.

March 2023 Updates

Globe Joins NTC In 10th Leg of Assisted SIM Registration, Sets Up 60 Booths Nationwide

March 29, 2023

Mobile industry leader Globe joins the National Telecommunications Commission (NTC) in the 10th leg of the government’s SIM registration assistance program from March 27 to April 1, 2023. Booths will be set up in 60 locations throughout the country to help customers who may have difficulty registering.

By participating in this initiative, Globe emphasizes its dedication to providing excellent service to all clients and ensuring they meet the government's SIM registration deadline of April 26, 2023.

Customers may visit the location nearest them based on the following schedule:

Luzon

• Kalinga
  • March 28 - Pasil (Municipal Hall)
  • March 29 - Balbalan (Gym)
  • March 30 - Pinukpuk (Multipurpose Hall, Poblacion)
  • March 31 - Tanudan (Government Center)

• La Union
  • March 28 - Naguilian (Ortiz Covered Court)
  • March 29 - Pugo (Covered Court)
  • March 30 - Santo Tomas (Municipal Auditorium)
  • March 31 - Santol (Santol Covered Court)

• Nueva Vizcaya
  • March 28 - Bayombong (LGU Canopy, Barangay Don Mariano Marcos)
  • March 29 - Solano (Heroes Memorial Park)
  • March 30 - Bagabag (Municipal Gym)
  • March 31 - Diadi (Old Public Market)

• Tarlac
  • March 29 - San Jose (Municipal Gym)
  • March 30 - Capas (Covered Court, Municipal Compound)
  • March 31 - Concepcion (Col. Jesus P. Lapuz Sports Memorial Complex)
  • April 1 - San Clemente (Covered Court)

• Quezon
  • March 28 - Tagkawayan (Municipal Covered Court)
  • March 29 - Calauag (Heroes Park in front of covered court)
  • March 30 - Lopez (Municipal Covered Court, People’s Hall)
  • March 31 - Sariaya (Sports Complex)

• Occidental Mindoro
  • March 28 - Abra De Ilog (Transport Terminal)
  • March 30 - Mamburao 9 (Municipal Gym)

• Palawan
  • March 28 - Coron (Municipal Hall)
  • March 30 - Busuanga (Municipal Hall)

• Sorsogon
  • March 29 - Bulan (Freedom Park)
  • March 30 - Matnog (Municipal Covered Court)
  • March 31 - Donsol (Municipal Compound near MSWDO)

• Albay
  • March 29 - Legazpi City (Bigaa Covered Court)

• Camarines Sur
  • March 28 - San Jose (Cultural Sports Complex)

Visayas

• Aklan
  • March 29 - Altavas (Julio G. Refol, Sr. Memorial Complex)

• Capiz
  • March 30 - Jamindan (Civic Center)
  • March 31 - Mambusao (Angeles Lema Cultural Center)

• Negros Occidental
  • March 29 - Sipalay City (Gym)
  • March 30 - Binalbagan (Gym)
  • March 31 - San Enrique (Municipal Auditorium)

• Bohol
  • March 30 - Baclayon (Baluarte Covered Court)
  • March 31 - Panglao (Municipal Cultural Center)

• Negros Oriental
  • March 30 - Bais (Evacuation Center)

• Cebu
  • March 30 - Tuburan (Municipal Covered Court)

• Samar
  • March 30 - Mercedes (Civic Center)
  • March 30 - Salcedo (Civic Center)

Mindanao

• Basilan
  • March 28 - Isabela City (City Hall Lobby)

• Zamboanga del Sur
  • March 30 - Kumalarang (Public Market, Barangay Poblacion)
  • March 31 - Buug (Municipal Podium, Barangay Poblacion)

• Misamis Occidental
  • March 30 - Jimenez (San Jose Ozamiz Freedom Park)
  • March 31 - Sinacaban (Municipal Covered Court near Terminal, Poblacion)

• Lanao del Norte
  • March 30 - Salvador (Municipal Covered Court)
  • March 31 - Magsaysay (Multi-Purpose Building and Trading Center Area, Poblacion)

• Davao de Oro
  • March 29 - Maragusan (Municipal Gym)
  • March 30 - New Bataan (Municipal Tennis Court)
  • March 31 - Compostela (Municipal Gym)

• Davao del Norte
  • March 27 - Braulio Dujali (Municipal Ground)

• North Cotabato
  • March 29 - Kabakan (Municipal Hall)
  • March 30 - Carmen (Inside City Hall)

• South Cotabato
  • March 30 - Koronadal (BIR Compound)
  • March 31 - Tupi (Municipal Hall)

• Surigao Del Norte
  • March 28 - Claver (Tourism Office)

• Surigao Del Sur
  • March 29 - Cantilan (Municipal Gym)

• Agusan Del Norte
  • March 30 - Santiago (Poblacion 2 Gym)
  • March 31 - Jabonga (Municipality Park)

 For a fast and hassle-free registration process, customers are advised to have their relevant information readily available. This includes their full name, date of birth, sex, address, government-issued ID with photo, and mobile number.

"Our utmost priority is to provide our clients with uninterrupted connectivity. We understand that the SIM registration process can be arduous for some, which is why we continue to streamline the process and ensure a hassle-free experience for everyone. With only a month left before the registration deadline, we strongly encourage our customers to take advantage of this opportunity to enjoy seamless mobile and broadband services," said Cleo Santos, Globe Channel Management Group Head. 

Aside from participating in the NTC-led SIM registration program, Globe earlier launched its own on-ground and online initiatives to assist its customers. Globe, TM, and Globe At Home Prepaid WiFi may register anytime and anywhere through new.globe.com.ph/simreg or the GlobeOne app.

Postpaid and Platinum subscribers, meanwhile, may confirm their details to Globe by sending SIMREG to 8080 or update their details via new.globe.com.ph/simreg. 

Globe is committed to providing support to all its customers, particularly those who require extra assistance, such as senior citizens, disabled individuals, pregnant women, basic phone users, and those without internet access. The company strives to ensure that every customer receives the necessary help to complete the registration process smoothly.

The SIM Registration Act mandates the registration of all SIMs as part of government efforts to combat fraud and scams, which have seen an increase during the pandemic, increasing incidence of criminal activities that exploit unregistered SIMs. This important measure ensures that every mobile number is linked with a verified user, making it easier to track down and hold accountable those who use mobile devices to engage in unlawful activities.

With only a limited time left before the registration deadline, it is crucial to register your SIM now. For more information on the SIM registration process and how to register, please visit www.globe.com.ph/help/sim-registration-act. 

Globe Hits 20M SIM Registrations, Calls on Customers to Register SIMs as Deadline Nears

Globe has hit 20 million registrations of prepaid and postpaid SIMs as it continued nationwide efforts to encourage customers to register their SIMs before the April 26, 2023 deadline. 

As of March 22, Globe has logged 20.44 million registered SIMs. There are an estimated 86.7 million SIMs under the Globe network. 

“We are grateful for the cooperation of our customers as we hit this milestone. As the deadline draws near, we hope that more customers will take the time to register their SIMs to avoid deactivation and continue enjoying Globe’s call, text, and data services,” said Darius Delgado, Head of Globe’s Consumer Mobile Business. 

“We have been going far and wide to reach our customers in remote areas and those who need assistance in registering their SIMs. We urge our customers to please register their SIMs before the deadline so their SIMs won’t get deactivated. Our online portal and app are accessible 24/7, and our Globe Stores are also open to provide assistance,” said Cleo Santos, Channel Management Group Head at Globe. 

Prepaid customers using Globe, TM, and Globe At Home Prepaid WiFi who have yet to register their SIMs may do so on Globe’s user-friendly registration website new.globe.com.ph/simreg and the GlobeOne app, which may be downloaded from the App Store or Google Play. Customers must have all the necessary information and documents ready before starting the registration process. These are the following: 

• Full name
• Birthday 
• Sex
• Address
• Type of government ID presented and ID number
• Valid government ID with photo (file size only up to 4MB)
• Selfie photo (file size only up to 4 MB)

Postpaid and Platinum customers, meanwhile, only need to text SIMREG to 8080 to confirm that the details they earlier submitted to Globe in applying for their postpaid plan are updated. Those who want to update their information may do so via new.globe.com.ph/simreg.

Globe has also been deploying SIM Registration Assistance booths nationwide for customers who need help, including senior citizens, PWD, pregnant women, and those using basic or feature phones or lack internet access.

Globe has also been supporting efforts of the National Telecommunications Commission (NTC) to bring SIM registration assistance to remote areas. To date, it has supported nine rounds of NTC-led on-site SIM registration activities. 

The SIM Registration Act aims to address SIM-aided fraud and cybercrime, which proliferated with the use of unregistered SIMs. SIMs that remain unregistered past the deadline will be deactivated.

Globe Deploys 58 Booths for March 20-24 Leg of NTC-Led SIM Registration Assistance

March 22, 2023

Mobile leader Globe has announced its participation in the ninth leg of the National Telecommunications Commission's (NTC) SIM registration assistance program from March 20 to 24, 2023, deploying booths in 58 locations across the country to help customers who may face registration difficulties.

By participating in the initiative, Globe demonstrates its commitment to delivering exceptional service to all its customers regardless of location, and ensuring they meet the government's April 26, 2023 deadline. 

"Our primary objective is to provide seamless connectivity to our customers. By establishing SIM registration booths across the country, we aim to streamline the registration process and make it hassle-free for everyone. We strongly advise our customers to take the opportunity to register at these booths so we can help them comply with the law and ensure uninterrupted connectivity services," said Globe Channel Management Group Head Cleo Santos. 

Customers can drop by Globe booths in the following locations to get the help they need to register their SIMs. 

Luzon

• Mountain Province
  • March 21 - Natonin (St. Michael Church Ground, Brgy. Gawana)
  • March 22 - Barlig (Municipal Gym)
  • March 23 - Paracelis (3rd Floor, Municipal/Multi-Purpose Building)

• Ifugao
  • March 24 - Alfonso Lista (Municipal Covered Court)

• Ilocos Sur
  • March 21 - Sugpon (Municipal Covered Court)
  • March 22 - Alilem (Municipal Gym)
  • March 23 - Tagudin (3rd Floor, Tikanlu Hall, Tagudin Town Hall)

• La Union
  • March 24 - Sudipen (Municipal Covered Court)

• Quirino
  • March 21 - Cabarroguis (Municipal Gym, Brgy. Zamora)
  • March 22 - Maddela (In front of Maddela Municipal Hall, Brgy. Poblacion Sur)
  • March 23 - Aglipay (Municipal Gym, Brgy. San Leonardo)
  • March 24- Diffun (Diffun Municipal Gymnasium, Barangay Bonifacio)

• Pampanga
  • March 24 - San Fernando (Giant Lantern Tourist and Information Center)

• Nueva Ecija
  • March 21 - Rizal (Municipal Covered Court)
  • March 22 - Pantabangan (Municipal Covered Court)
  • March 23 - Bongabon (Town Plaza, Brgy. Social)
  • March 24 - Gabaldon (Municipal Covered Court)

• Quezon
  • March 21 - Dolores (Alcala Covered Court fronting Church and Market)

• Rizal
  • March 22 - Morong (Municipal Covered Court)
  • March 23 - Cardona (Municipal Covered Court)
  • March 24 - Binangonan (Ynares Covered Court)

• Romblon
  • March 20 - San Agustin (Municipal Covered Court)
  • March 21 - Romblon (Romblon Public Plaza)
  • March 22 - San Fernando (Public Auditorium)

• Palawan
  • March 20 - Bataraza (Town Center and Grand Terminal)

• Camarines Sur
  • March 22 - Garchitorena (Municipal Hall)
  • March 23 - Presentacion (Municipal Hall)
  • March 24 - Caramoan (Municipal Hall)

Visayas

• Aklan
  • March 21 - Buruanga (Covered Court)
  • March 22 - Ibajay (Social Hall)
  • March 23 - Malinao (Covered Court)
  • March 24 - Batan (Sports Complex)

• Camotes
  • March 23 - San Francisco (Western Covered Court)
  • March 24 - Tudela (Civic Center, Southern Poblacion)

• Negros Oriental
  • March 23 - Dauin (Municipal Covered Court)
  • March 24 - Valencia City (Municipal Gym)

• Samar
  • March 22 - Guiuan (Food Court)
  • March 23 - Salcedo (In front of Municipal Hall)

Mindanao

• Zamboanga del Sur
  • March 21 - Zamboanga City (Upper Calarian, Barangay Hall)
  • March 22 - Zamboanga City (Cabatangan, Barangay Hall)

• Zamboanga Sibugay
  • March 23 - Imelda (Municipal Hall)

• Zamboanga del Norte
  • March 24 - Leon Postigo/Bacungan (Municipal Gym)

• Misamis Oriental
  • March 22 - Sagay, Camiguin (Covered Court, Brgy Poblacion)
  • March 23 - Mambajao, Camiguin (Covered Court, Brgy Poblacion)

• Bukidnon
  • March 23 - Sumilao (Municipal Hall Lobby)
  • March 24 - Manolo Fortich (Barangay Tangkulan Covered Court)

• Davao de Oro
  • March 21 - Mawab (Mayor’s Multi-Purpose Hall)
  • March 22 - Montevista (Municipal Gym)
  • March 23 - Monkayo (Municipal Dome)
  • March 24 - Nabunturan (Municipal Gym)

• Cotabato
  • March 21 - Banisilan (Municipal Gym)
  • March 22 - Alamada (Municipal Gym)

• Maguindanao
  • March 23 - Aleosan (Public Terminal)

• North Cotabato
  • March 24 - Parang (Municipal Plaza)

• Surigao del Sur
  • March 21 - Carmen (Municipal Gym)
  • March 22 - Lanuza (Municipal Gym)

• Surigao del Norte
  • March 23 - Malimono (Women’s Training and Development Center)
  • March 24 - Sison (Municipal Gym)

To ensure a fast and hassle-free on-site registration process, customers are reminded to have their relevant information on hand, including their full name, date of birth, sex, address, government-issued ID with photo, and mobile number.

In addition to its participation in the NTC-led SIM registration, Globe earlier launched several on-ground initiatives to help make SIM registration convenient for customers. Its online platform (new.globe.com.ph/simreg) and the GlobeOne app are also available 24/7 for SIM registration.

Globe is committed to providing on-ground SIM registration assistance to all its customers, particularly senior citizens, disabled individuals, pregnant women, basic phone users, and those without internet access. The company endeavors to ensure that every customer receives the support they require to complete the registration process smoothly.

To combat the increasing incidence of criminal activities that exploit unregistered SIMs, the SIM Registration Act mandates the registration of all SIMs. This critical measure ensures that all mobile numbers are associated with a verified user, making it easier to track down and hold accountable those who use mobile devices to engage in unlawful activities.

Globe Joins 8th Leg of NTC’s SIM Registration Assistance Program, Sets Up Booths in 51 Areas Nationwide

March 14, 2023

Globe, the leader in Mobile, is setting up SIM Registration Assistance Desks in 51 sites across the country as it joins the eighth leg of the National Telecommunications Commission's (NTC) SIM registration assistance program from March 13 to 17, 2023. 

Globe's participation in the initiative is a demonstration of its commitment to providing excellent service to its customers regardless of their location, and helping them meet the April 26, 2023 deadline set under the law.

“We recognize the significance of staying connected. With our SIM registration booths stationed throughout the country, we aim to make the process as convenient and straightforward as possible for all. We urge our customers to take advantage of these facilities to avoid disruption in their mobile and broadband services,” said Globe Channel Management Group Head Cleo Santos.

Subscribers may visit Globe’s SIM Registration Assistance Desks in the following areas:

Luzon

• Abra
  • March 14 - San Quintin (Municipal Plaza)
  • March 15 - Pidigan (Municipal Hall)

• Pangasinan
  • March 13 - Anda (Municipal Hall)
  • March 14 - Sual (Municipal Hall)

• Cagayan
  • March 14 - Amulung (Municipal Gym)
  • March 15 - Baggao (Virgilio Gaza Herrero Memorial Gymnasium, San Jose)
  • March 16 - Alcala (Public Market)
  • March 17 - Peñablanca (Municipal Gym, Brgy. Centro)

• Bataan
  • March 15 - Orani (Municipal Covered Court)

• Cavite
  • March 14 - Alfonso (Municipal Hall)
  • March 15 - Silang (Patio Medina Covered Court)
  • March 16 - GMA (Municipal Hall)
  • March 17 - Rosario (Municipal Hall)

• Oriental Mindoro
  • March 13 - Roxas (Brgy Pascalan Covered Court)
  • March 14 - Bulalacao (Municipal Gym)
  • March 15 - Mansalay (Municipal Gym)
  • March 16 - San Teodoro (Municipal Gym)

• Camarines Sur
  • March 14 - Tinambac (In front of Municipal Building)
  • March 15 - Pasacao (Municipal Covered Court)
  • March 16 - Calabanga (People's Octagon)

Visayas

• Iloilo
  • March 14 - Ajuy (Brgy. Lanjagan Sports Gym)
  • March 15 - Badiangan (Municipal Hall)
  • March 16 - Calinog (2nd Floor Paragon Mall)
  • March 17 - Leon (Public Plaza)

• Siquijor
  • March 16- Siquijor (Capital Square Gym)
  • March 17 - Maria (Evacuation Center, Poblacion)

• Cebu
  • March 16 - Argao (Municipal Covered Court)
  • March 17 - Carcar (Municipal Covered Court)

• Leyte
  • March 15 - Padre Burgos (Municipal Covered Court)
  • March 15 - Macrohon (Municipal Covered Court)
  • March 16 - Matalom (Municipal Covered Court)
  • March 16 - Maasin (Municipal Covered Court)

Mindanao

• Zamboanga del Sur
  • March 13 - Zamboanga City (Covered Court, Brgy Labuan)
  • March 14 - Zamboanga City (Barangay Hall Lobby, Brgy. Sinunuc)

• Zamboanga Sibugay
  • March 16 - Tungawan (Municipal Hall, Brgy Poblacion)

• Zamboanga del Norte
  • March 17 - Siayan (Sports Complex, Barangay Poblacion)

• Misamis Oriental
  • March 16 - Libertad (Covered Court, Brgy. Poblacion)
  • March 17 - Initao (Covered Court, Brgy. Poblacion)

• Lanao del Norte
  • March 16 - Sultan Naga Dimaporo (Sr. Citizen Bldg., Municipal Gov’t Compound)
  • March 17 - Kapatagan (Villa Elena Gym, Brgy. Poblacion)

• Davao del Norte
  • March 15 - New Corella (Municipal Gym)
  • March 16 - Sto. Tomas (Municipal Covered Court)
  • March 17 - Dujali (Municipal Gym)

• Sarangani
  • March 15 - Glan (Municipal Gym)
  • March 17 - Malapatan (Municipal Gym)

• North Cotabato
  • March 16 - Matalam (Municipal Hall)
  • March 17 - Makilala (Public Market)

• Surigao del Sur
  • March 14 - Marihatag (Municipal Hall)
  • March 15 - Bayabas (Public Terminal)

• Surigao del Norte
  • March 16 - Tubod (Municipal Gym)
  • March 17 - Mainit (Freedom Stage)

 Customers are advised to be ready with the following information for quick and hassle-free registration:

• Full name 
• Date of birth 
• Sex 
• Address 
• Government ID with photo 
• Mobile number 

Aside from supporting the NTC-led SIM registration, Globe earlier launched its own on-ground initiatives to provide on-site assistance. Its online platform (new.globe.com.ph/simreg) and the GlobeOne app are, meanwhile, open to serve customers 24/7 wherever they may be.

Globe aims to extend assistance to all customers, especially those experiencing challenges with the registration process, such as senior citizens, disabled individuals, pregnant women, basic phone users, and those without internet access. Customers using Globe At Home Prepaid WiFi may also bring their devices to the SIM Registration Assistance Desks to get help in registering their SIMs. 

The SIM Registration Act mandates the registration of all SIMs as a critical measure against the spread of criminal activities. 

Globe Sets Up Booths In 54 Remote Areas To Support NTC’s New Round Of SIM Registration Initiatives

As of Mar 8, 2023

Mobile leader Globe is setting up booths in 54 locations nationwide from March 7 to March 10, 2023 in support of the seventh round of the SIM registration assistance initiative of the National Telecommunications Commission (NTC).

Customers who have not yet registered their SIMs may visit the location nearest them based on the following schedule:

Luzon

• Apayao
  • March 7 - Calanasan (Municipal Hall)
  • March 8 - Luna (BGV Jr. Memorial Sports Center) 
  • March 9 - Santa Marcela (Municipal Gym)
  • March 10 - Kabugao (Municipal Hall)

• Ilocos Norte
  • March 8 - Solsona (Civic Center)
  • March 9 - Dingras (Civic Center)
  • March 10 - Vintar (Covered Court)

• Isabela 
  • March 7 - Naguilian (Community Center)
  • March 8 - Reina Mercedes (Municipal Gym)
  • March 9 - Ilagan City (Community Center)
  • March 10 - Gamu (Brgy. Linglingay Gym)

• Zambales
  • March 7 - Botolan (Botolan Sports Complex)
  • March 8 - San Marcelino (San Marcelino Covered Court)
  • March 9 - Cabangan (Cabangan Sports Complex)

• Laguna
  • March 9 - Calauan (Municipal Covered Grounds)
  • March 10 - Bay (Municipal Covered Grounds)

• Batangas
  • March 7 - Mabini (Municipal Grounds)
  • March 8 - Balayan (Municipal Covered Court)

• Occidental Mindoro
  • March 7 - Magsaysay (Municipal Gym)
  • March 8 - San Jose (Covered Court)

• Marinduque
  • March 7 - Torrijos (Municipal Covered Court)

• Palawan
  • March 10 - Roxas (Commercial Center)

• Camarines Norte
  • March 7 - Capalonga (Municipal Covered Court)
  • March 8 - Paracale (Ginintuang Bulwagan)
  • March 9 - Labo (Sports Complex Poblacion)

• Albay
  • March 9 - Tiwi (Public Market)

Visayas

• Negros Occidental
  • March 8 - Don Salvador (Covered Gym)
  • March 9 - Toboso (Covered Court)
  • March 10 - Manapla (Covered Gym)

• Negros Oriental
  • March 9 - Canlaon (Barangay Mabigo Covered Court)
  • March 10 - Guilhulngan (Covered Court)

• Cebu
  • March 9 - Barili (Municipal Covered Court)
  • March 10 - Ronda (Municipal Covered Court)

• Leyte
  • March 8 - Bontoc (Covered Court)
  • March 8 - Tomas Oppus (ICTO Center)
  • March 9 - Liloan (Covered Court)
  • March 9 - Sogod (Barangay Rizal Gym)

Mindanao

• Zamboanga del Norte
  • March 7 - Gutalac (Municipal Gymnasium, Brgy Salvador)

• Zamboanga City
  • March 9 - Tictapul (Barangay covered court)

• Misamis Oriental
  • March 9 - Cabanglasan (Covered Court, Barangay Poblacion)
  • March 10 - Lantapan (Covered Court, Barangay Poblacion)

• Lanao del Norte
  • March 9 - Tagoloan (Municipal Evacuation Center, Near Municipal Hall)
  • March 10 - Balo-i (Municipal Covered Court)

• Davao del Sur
  • March 8 - Matanao (Malipayon Park, Brgy. Poblacion)
  • March 9 - Bansalan (Brgy. Poblacion 2 Covered Court)
  • March 10 - Magsaysay (Municipal Gym)

• Sultan Kudarat
  • March 7 - Sen. Ninoy Aquino (Gym)
  • March 8 - Bagumbayan (Gym)
  • March 9 - Esperanza (LGU)

• North Cotabato
  • March 8 - Pigcawayan (Municipal Hall)

• Agusan del Norte
  • March 7 - Kitcharao (Bus Terminal) 

• Surigao del Norte
  • March 8 - Placer (Dona Helen Cultural Center)
  • March 9 - San Agustin (Municipal Covered Court)
  • March 10 - Cagwait (RTR Municipal Lobby) 

For a quick and hassle-free registration, customers are requested to be ready with the following information when they go to the booths:

• Full name 
• Date of birth 
• Sex 
• Address 
• Government ID with photo 
• Mobile number 

Globe emphasized the company's commitment to providing excellent service to its customers and offering on-ground assistance to those who may face challenges with the registration process, especially in remote areas.

"We understand the importance of staying connected, especially during these challenging times. That's why Globe remains committed to providing our customers with the best possible service and support. With our SIM registration booths deployed across the country, we hope to make the registration process as easy and convenient as possible for everyone. We encourage our customers to visit these locations and comply with the government mandate before the deadline,” said Globe Channel Management Group Head Cleo Santos. 

Globe has already supported the first six rounds of NTC-led SIM registration aside from launching its own on-ground initiatives. It also offers an online platform (new.globe.com.ph/simreg) and the GlobeOne app, available 24/7, to make it more convenient for customers to register their SIMs.

The company aims to reach out to all customers, particularly those having difficulties registering, such as senior citizens, disabled persons, pregnant women, users of basic phones, and those without internet access. 

The SIM Registration Act requires the registration of all SIMs as a key measure against the proliferation of criminal activities. Deadline for compliance is April 26, 2023, and failure to do so will result in SIM deactivation.

Globe Deploys More SIM Registration Assistance Desks Under New Round of NTC-Led Effort

March 1, 2023

Mobile leader Globe continues to support the SIM registration assistance initiative of the National Telecommunications Commission (NTC), setting up booths in 46 areas across the country from February 28 to March 4, 2023.

Globe encourages those who are yet to comply with the government mandate to visit these locations near them. The schedule is as follows:

Luzon

• Ifugao
  • February 28 - Lagawe (Municipal Compac)
  • March 1 - Banaue (Municipal Gym)
  • March 2 - Asipulo (Municipal Gym)
  • March 3 - Kiangan (Municipal Gym)

• La Union
  • February 28 - Baguilin 
  • March 1 - San Gabriel
  • March 2 - Tubao
  • March 3 - Balaoan

• Cagayan
  • March 2 - Sta. Ana (Municipal Gym)
  • March 2 - Buguey (Municipal Gym)
  • March 3 - Gonzaga (People’s Gym)
  • March 3 - Aparri (Municipal Gym)

• Zambales
  • March 2 - Iba (Barangay Amungan Covered Court)
  • Marso 3 - Candelaria (Municipal Covered Court) 

• Quezon
  • February 28 - Mulanay (Municipal Covered Court)
  • March 1 - Catanuan (Municipal Covered Court)

• Palawan
  • March 1 - Puerto Princesa City (Napsan Barangay Hall)
  • March 2 - Puerto Princesa City (Sabang Wharf)

Visayas

• Capiz
  • March 1 - Maayon (Civic Center)
  • March 2 - President Roxas (Civic Center)
  • March 3 - Panay (Civic Center)

• Negros Occidental
  • March 1 - Bacolod City (DICT)

• Negros Oriental
  • March 3 - Siaton (Barangay Sumaliring)
  • March 4 - Bayawan (Barangay Suba Covered Court)

• Cebu
  • March 2 - Daanbantayan (Municipal Covered Court)
  • March 3 - Sogod (Municipal Covered Court)

• Biliran
  • March 1 - Cabucgayan (Municipal Gym)
  • March 1 - Biliran (Municipal Gym)
  • March 2 - Almeria (Municipal Gym)
  • March 3 - Naval (Municipal Gym)

Mindanao

• Zamboanga del Sur
  • March 2 - San Pablo (Municipality)
  • March 3 - Zamboanga City (Barangay Vitali)

• Zamboanga Del Norte
  • March 3 - Dapitan City (Barangay Covered Court)

• Misamis Occidental
  • March 2 - Panaon (Municipal Tennis Court)

• Misamis Oriental
  • March 2 - Kinoguitan (Barangay Poblacion Covered Court)
  • March 3 - Balingoan (Barangay Lapinig Covered Court)

• Misamis Occidental 
  • March 3 - Aloran (Municipal Gym, Barangay Poblacion)

• Davao Del Sur
  • February 28 - Sta. Cruz (Old Municipal Gym)
  • March 2 - Hagonoy (Barangay Guihing Covered Court)

• Sarangani
  • March 1 - Malungon (Municipal Gym)
  • March 2 - Glan (Municipal Gym)
  • March 2 - Alabel (Municipal Gym)
  • March 3 - Malandag (Municipal Gym)

• Agusan Del Sur
  • March 2 - Prosperidad (Municipal Gym)
  • March 3 - San Francisco (Municipal Gym)

• Surigao Del Sur
  • February 28 - Lingig (Municipal Gym)

Customers are requested to bring a phone with the SIM that they are registering together with the necessary information such as:

• Full name 
• Date of birth 
• Sex 
• Address 
• Government ID with photo 

"We remain committed to providing our customers with the best possible service. Whether they choose to register their SIM online or offline, we are here to support them every step of the way. We understand that some may face challenges with the registration process, particularly in remote areas, which is why we are providing on-ground assistance where it's needed most. Our goal is to ensure that every customer can easily register their SIM and stay connected with their loved ones,” said Cleo Santos, Head of Globe’s Channel Management Group. 

Globe supported earlier rounds of NTC-led SIM registration, deploying assistance desks in over 90 areas. Last week, it launched its own National SIM Registration Week (NSRW), rolling out assistance desks in over 500 locations across the country from February 20, 2023 onwards.

The company’s online SIM registration platform, new.globe.com.ph/simreg, and the GlobeOne app are also available 24/7 to make it more convenient for everyone to register their SIM cards. For postpaid subscribers, just text SIMREG to 8080 to confirm that details earlier submitted to Globe are updated.

All these efforts are part of Globe’s goal to reach out to all customers, especially senior citizens, disabled persons, pregnant women, users of basic phones, and those with no internet access so they can comply with the SIM Registration Act before the April 26, 2023 deadline. 

The SIM Registration Act requires the registration of all SIMs as a major measure against the proliferation of criminal activity, including smishing and other mobile phone and online scams that have spread due to the anonymity allowed by the use of unregistered SIMs. 

Globe urges all mobile users in the country to register their SIMs and support the campaign. 

February 2023 Updates

Globe SIM registration via GlobeOne App Now Open

February 23, 2023

Globe customers can now register their SIMs through the GlobeOne app, another convenient and accessible option to comply with the SIM Registration Act. 

By making SIM registration available on the app, Globe hopes to expand reach to its subscribers and finish registration of roughly 86.7 million SIM users under the Globe network by the April 26, 2023 deadline. As of February 22, Globe has logged over 14.47 million registrations. 

“We have made the GlobeOne app available for SIM registration to provide an easy and convenient platform for our customers to register. Through the app, you’ll be able to complete your registration in three easy steps! What’s more, you will also get to access exclusive offers, and the best deals and rewards available only on the app. We encourage our customers to plan and schedule their SIM registration as early as they can,” said Darius Delgado, Globe Consumer Mobile Business Head. 

The GlobeOne app may be downloaded from the App Store or Google Play. Subscribers must have all the necessary information and documents ready before starting the registration process. These are the following: 

• Full name
• Birthday 
• Sex
• Address
• Type of government ID presented and ID number
• Valid government ID with photo (file size only up to 4MB)
• Selfie photo (file size only up to 4MB) 

Once ready, you may register in three easy steps: 

1. Tap ‘Register Your SIM’ when you open the GlobeOne app
2. Select the account you want to register or enter your number. Update your info. 
3. Wait for the confirmation that you’re registered! 

Customers are advised to take note of their registration number after successfully submitting their details. 

Globe also reiterated its warning against dealing with individuals or parties offering their services to help with SIM registration as this may lead to fraud and identity theft. For instance, fraudsters may use your personal details to hack your bank accounts or e-wallets, or create fake accounts with your name and photo for use in illicit activities. 

“We strongly advise customers to only use official channels for SIM registration and not to share personal information with strangers or unverified sources. The GlobeOne app and our company's SIM registration website, new.globe.com.ph/simreg, are the only official channels where our customers should register,” said Delgado.

Globe has also started rolling out assisted registration sites for senior citizens, persons with disabilities, pregnant women, users of basic or feature phones and anyone in need of help to get their SIMs registered. This is to ensure that customers are able to register their SIMs in a timely and convenient manner regardless of their challenges or circumstances.

Globe encourages all customers to register their SIMs before the deadline of April 26, 2023 to avoid the risk of SIM deactivation.

Be Part Of History And Join Globe's National SIM Registration Week

February 21, 2023

Globe, the Philippines’ leader in mobile, on Monday launched the first ever National SIM Registration Week (NSRW), rolling out assistance desks in over 500 locations across the country from February 20, 2023 onwards to make it easier for customers to register their SIM cards.

Globe Consumer Mobile Business Head Darius Delgado and Channel Management Group Head Cleo Santos spearheaded the launch together with National Telecommunications Commissioner Ella Blanca Lopez, Department of Information and Communications Technology Undersecretary Anna Mae Lamentillo, and Makati Mayor Abigail Binay at a Globe facility in Makati City. 

The initiative is part of Globe’s goal to reach out to customers, especially senior citizens, PWDs, pregnant women, users of basic phones and those with no internet access to get them compliant with the SIM Registration Act before the April 26, 2023 deadline. 

"The National SIM Registration Week is a momentous initiative that will bring together Filipinos across the country to register their SIMs and move us closer to our goal of reducing spam and scam text messages, which is the intent of the SIM Registration Act. It's a historic moment for Globe as we endeavor to get closer to our customers through online channels and on-site booths. We encourage our customers to be part of this activity. Together let’s keep the online space safe and secure," said Delgado. 

Customers who complete SIM registration during National SIM Registration Week and those who register online are entitled to join an exclusive Globe raffle and win tickets to the highly-anticipated annual outdoor music and arts festival Wanderland and the Arctic Monkeys concert in March. The promo, open to all successful SIM registrants, is open until February 28, 2023.

In partnership with the Makati City local government unit, Globe is also offering Makatizens assisted registration services at the Makati City Hall open parking area from February 20 to 24, 2023. 

Globe is undertaking multiple initiatives to reach its customers for SIM registration. With roughly 86.7 million SIMs under its network and only three months left to register, the Globe Group has tapped its affiliates, subsidiaries, and the full support of the #OneAyalaGroup to drive registrations.

Since January, Globe has deployed assisted registration hubs across 90 remote areas in support of government-led SIM registration assistance. It also partnered with Puregold in holding assisted registration in 30 strategically selected branches and provided assisted registration during the Sinulog festival in Cebu and the Dinagyang festival in Iloilo.

Globe is committed to make SIM registration simple and convenient, and it has implemented various measures to ensure that everyone can meet the April 26 deadline. Aside from the registration booths, Globe Prepaid and TM customers can also conveniently register via the GlobeOne app or by visiting new.globe.com.ph/simreg.

For Globe Postpaid and Platinum customers, meanwhile, completing SIM registration takes just one step. As soon as the customer receives the call to register SMS, simply text SIMREG to 8080 to confirm that details earlier submitted to Globe during the postpaid plan application are updated. 

The SIM Registration Act requires the registration of all SIMs as a major measure against the proliferation of criminal activity, including smishing and other mobile phone and online scams that have spread due to the anonymity of unregistered SIMs. 

Globe urges all Filipino mobile users to register their SIMs and support the campaign to beat spam and scam text messages and cybercrime. For more information on the SIM registration process and how to register, visit www.globe.com.ph/help/sim-registration-act. 

Globe Postpaid Users May Confirm SIM Registration in Just One Step

February 9, 2023

Starting February 9, 2023, Globe Postpaid customers may start confirming registration of their SIMs in just one easy step. 

To complete the SIM registration of its Postpaid customers, Globe today starts sending out an SMS asking them to confirm their details by simply texting <SIMREG> to 8080.

By sending the SMS, individual Globe Postpaid and Platinum customers confirm to Globe the full name, date of birth, sex, address and proof of identification that they already submitted to Globe during postpaid application. 

This step serves as the customers’ expressed confirmation for Globe to use their current details for SIM registration, in compliance with the law.

“We have made it very easy for our valued Postpaid customers to complete their SIM Registration. With just one text, they will be compliant with the SIM Registration law. With this step, we hope to reach more of our customers and get them to register,” said Darius Delgado, Head of Globe’s Consumer Mobile Business. 

For prepaid customers, registration remains open 24/7 in Globe’s SIM registration website, new.globe.com.ph/simreg. 

Globe has also started rolling out assisted registration sites across the country to extend help to senior citizens, persons with disabilities, pregnant women, users of basic or feature phones and anyone who needs support to get their SIMs registered. 

Globe again calls on all its customers to register their SIMS before the April 26, 2023 deadline to avoid SIM deactivation. There are an estimated 86.7 million SIM users in the Globe network. 

Globe Continues To Support Gov’t-Led SIM Registration Assistance, Deploys In 15 More Areas

February 8, 2023

Mobile leader Globe continues to support government-led SIM registration assistance, deploying booths in 15 areas across the country this week. 

This is part of Globe’s effort to reach as many customers as possible to get them registered by the April 26, 2023 deadline. SIM registration is open to all, especially senior citizens, persons with disabilities (PWDs), basic/feature phone users, and those without internet access. 

If you need help to register your SIM, Globe’s assistance booths will be in the following locations. 

February 8, 2023

• Magpet, Cotabato (Municipal Gym)

February 9, 2023

• Bauang, La Union (People's Hall, MSWD Office)
• Echague, Isabela (Evacuation Center, Municipal Compound, Brgy. San Fabian)
• San Simon, Pampanga (Municipal Covered Court)
• Agoncillo, Batangas (Agoncillo Municipal Covered Court)
• Libmanan, Camarines Sur (Libmanan Sports Complex)
• Abuyog, Leyte (Brgy. Nalibunan Covered Court)
• Salay, Misamis Oriental (Senator Ernesto Herrera Gymnasium, Brgy. Poblacion)
• La Paz, Agusan del Sur (Municipal Gym, Poblacion)
• Bauko, Mountain Province (Municipal Open Court, Brgy. Abatan)

February 10, 2023

• Pandan, Antique (Pandan Sports Complex)
• Bogo City, Cebu (City Sports Complex, Don Celestino Martines Sr. Sports & Cultural Center (Complex), Brgy. Taytayan)
• Padada, Davao del Sur (ABC Covered Court)

Assisted SIM Registration was earlier held at the Colegio de Naujan Gymnasium in Brgy. Santiago, Naujan, Oriental Mindoro on Tuesday, February 7. 

"We are committed to ensuring that every customer can access SIM registration support whether they prefer to do it online or offline. We're working hand-in-hand with the government to provide on-ground assistance in areas where our customers need us most,” said Cleo Santos, Head of Globe's Channel Management Group. 

When visiting the booths, customers are encouraged to be ready with the necessary information such as:

• Full name 
• Date of birth 
• Sex 
• Address 
• Government ID with photo 
• Mobile number  

Globe earlier supported the first two rounds of government-led SIM registration and has started rolling out its own SIM registration desks. Its online SIM registration platform, new.globe.com.ph/simreg, is available 24/7 to provide greater convenience and exclusive offers. It is also set to soon open the GlobeOne app for SIM registration.

Globe Joins NTC-Led Assisted Registration in 30 More Areas

February 3, 2023

Globe, the leader in Mobile, is kicking off February with its continuing participation in the SIM registration assistance initiative led by the government, deploying booths in 30 more areas. 

From February 1 to 3, Globe will provide SIM registration assistance in far-flung towns from northern to southern provinces to reach as many customers as possible before the April 26, 2023 deadline. 

“We are undertaking a multi-pronged effort to be as inclusive as we can in the SIM registration process. Globe is there for our customers whether online or offline. We will work alongside the government all the way in bringing support for SIM registration on the ground where our customers need us,” said Cleo Santos, Head of Globe’s Channel Management Group.

Residents in the following towns may proceed to these locations if they need help to register their Globe or TM SIMs.

February 1, 2023

• Gattaran, Cagayan (in front of town hall)

February 2, 2023

• Bangui, Ilocos Norte (Tourism Building)
• Allacapan, Cagayan (in front of town hall)
• Florida Blanca, Pampanga (Barangay Nabuklod covered court)
• Lemery Batangas (municipal covered court)
• Gasan, Marinduque (municipal covered court)
• Bacacay, Albay (Bacacay East Central School Covered Court)
• Madalag, Aklan (covered court)
• Oslob, Cebu (covered court)
• Tolosa, Leyte (town gymnasium)
• Sergio Osmeña, Zamboanga del Norte (town gymnasium) 
• Baungon, Bukidnon (municipal covered court)
• Laak, Davao de Oro (town gymnasium)
• Antipas, Cotabato (municipal public terminal) 
• Esperanza, Agusan del Norte (municipal covered court)
• Tublay, Benguet (covered basketball court/gym)

February 3, 2023

• Pagudpud, Ilocos Norte (Cultural and Sports Complex)
• Limay, Bataan (Sports Complex)
• Lian, Batangas (covered court)
• Sablayan, Occidental Mindoro (municipal grounds)
• Pilar, Sorsogon (Bonifacio Covered Court)
• Lemery, Iloilo (covered gymnasium)
• Malabuyoc, Cebu (municipal covered court) 
• Tanauan, Leyte (Tanauan Civic Center) 
• Josefina, Zamboanga del Sur (covered court)
• San Fernando, Bukidnon (municipal gymnasium) 
• Kiblawan, Davao del Sur (Mata’s Gym)
• President Roxas, Cotabato (municipal gymnasium)
• City of Bayugan, Agusan del Sur (City Hall compound)
• Kapangan, Benguet (covered basketball court/gym)

SIM Registration booths are open to all, especially senior citizens, PWDs, those using basic/feature phones or those without internet access.

To register, the following information must be ready: 

• Full name
• Date of birth
• Sex
• Address
• Government ID with photo
• Mobile number

Globe also supported the first round of government-led SIM registration assistance, deploying booths to 15 areas from January 25 to 27. It has also started rolling out its own SIM registration assistance desk across the country, partnering with Puregold from January 27 to 29 to provide help to SIM users. Globe also recently held assisted registration for festival goers at the Sinulog Festival in Cebu and the Dinagyang Festival in Iloilo.

Globe’s online SIM registration platform, new.globe.com.ph/simreg, is accessible 24/7 for Globe and TM users to register their SIMs. The GlobeOne app will also soon be enabled for SIM registration to give customers greater convenience while providing exclusive deals and offers. 

As of January 31, Globe has logged over 11 million registered prepaid SIMs. Globe is again urging its customers to plan and schedule their registration, as failure to do so within deadline will lead to SIM deactivation.

January 2023 Updates

Globe Logs Over 11M Prepaid SIM Registrants, Urges Customers to Register Before April 26 Deadline

January 31, 2023

Globe, the leader in Mobile, has registered more than 11 million active prepaid SIMs around a month after the law mandating all Filipinos to register their SIMs took full effect.

Globe hit the milestone 11-million mark on Monday, January 30, 2023, a monthGlobe after the SIM Registration Act was rolled out as a measure to stop cybercrime, including scam messages that proliferated due to the anonymity provided by prepaid SIMs. 

“We are grateful to our customers for promptly registering their SIMs. We understand the importance of addressing the proliferation of scam and spam messages and have made it our priority to provide our customers with a seamless registration process. We are committed to meeting the deadline and continuing our efforts to protect our customers from scammers and fraudsters,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Globe urges its customers who have yet to register to visit its user-friendly registration portal new.globe.com.ph/simreg. There are an estimated 87.4 million existing SIM users under the Globe network.

Registration via the GlobeOne app will begin in February as an added channel where customers may register their SIMs. As a user of GlobeOne, customers will have access to exclusive offers and deals that are available only in the app.

Globe also provided support for government-led assisted registration in priority sites nationwide from January 25 to 27. Globe established booths in 15 areas and provided assistance to anyone who needed help, especially those in need of special assistance, including senior citizens, PWD, and those using basic/feature phones.

Other than supporting the NTC-led assisted SIM registration, Globe has also started rolling out its own on-site assistance booths across the country. From January 27 to 29, it led SIM registration assistance in 30 Puregold branches in strategic locations in Luzon, Visayas and Mindanao. It will extend SIM registration assistance in other locations soon.

These efforts aim to provide inclusive ways to get its customers registered by the April 26, 2023 deadline. Users who fail to complete their registration on time will have their SIMs deactivated. 

Even before the new law was implemented, Globe has taken several steps to curb disruptive messages through proactive blocking, threat intelligence partnerships with financial institutions, a customer reporting portal, plus an awareness and education campaign to help customers with online protection.

Globe Holds Assisted SIM Registration in 30 Puregold Branches Across PH

January 27, 2023

To reach more customers across the country, Globe, the leader in Mobile, is opening assisted registration in 30 branches of leading supermarket Puregold as it hopes to cover as many SIM users under its network as possible before the April 26, 2023 deadline.

Globe will hold assisted SIM registration from January 27 to 29, 2023, in select Puregold branches where SIM users facing challenges in registering their SIMs can get the help they need.

“Being one of the country’s leading supermarket brands, Puregold branches across the country get heavy foot traffic and commands a diverse customer profile aligned with our own base. We go where our customers are, and we’re happy to have Puregold as a partner to widen our reach to get their SIMs registered,” said Darius Delgado, Head of Globe’s Consumer Mobile Business.

Cleo Santos, Head of Globe’s Channel Management Group, said bringing Globe’s SIM registration assistance booths to strategic locations in the country reflects its commitment to always put customers first. 

“Our customers are always our top priority. They are our North Star. That’s why we’re forging partnerships with leading brands such as Puregold to make our SIM registration platform more accessible to our subscribers no matter where they are in the country,” Santos said. 

“We are a proud partner of Globe in their mission to provide assistance to SIM users who have no internet access or lack the tools to register their SIMs. This is our shared goal,” said Puregold President Vincent Co. 

Globe’s SIM Registration will be available at the following Puregold Jr and Puregold Price Club branches during store hours from January 27, Friday, to January 29, Sunday:

• Puregold Price Club - Paniqui
• Puregold - Tuao
• Puregold Jr. - Bonuan
• Puregold Price Club - Centro Santiago
• Puregold Price Club- Gapan
• Puregold Price Club-Ilagan
• Puregold Price Club - Concepcion
• Puregold Price Club - Cabatuan
• Puregold Price Club - Solana
• Puregold Price Club - Allacapan
• Puregold Price Club - Calapan
• Puregold Price Club - Rosario, Batangas
• Puregold Price Club - Pili
• Puregold Price Club - Sorsogon
• Puregold Price Club - Calauag
• Puregold Jr. – Marasbaras
• Puregold Price Club- Borongan
• Puregold Price Club- Carigara
• Puregold Price Club- Kabankalan
• Puregold Price Club - Jaro
• Puregold Price Club - Palo
• Puregold Price Club - Calinog
• Puregold Price Club - Dolores
• Puregold Price Club - Lanang
• Puregold Jr. - Tagum City
• Puregold Price Club - Valencia, Bukidnon
• Puregold Price Club - Cotabato
• Puregold Jr. - Digos 
• Puregold Price Club - Santo Tomas, Davao Del Norte
• Puregold Price Club - Iligan

The booths will be open to all Globe and TM SIM users, especially senior citizens, PWDs, or those using basic/feature phones who need help to register their SIMs.

Registrants should be ready with the following information to complete the SIM registration process: 

• Full name
• Date of birth
• Sex
• Address
• Government ID with photo
• Mobile number

Earlier this week, Globe provided support for the NTC-led assisted registration, establishing booths in 15 priority locations from January 25 to 27, 2023. Globe also provided assisted registration for festival goers at the Sinulog Festival in Cebu and the Dinagyang Festival in Iloilo. Globe will roll out more SIM Registration assistance booths across the country in February. 

Globe’s online SIM registration platform, new.globe.com.ph/simreg, is accessible 24/7 for Globe and TM users to register their SIMs. The GlobeOne app will also support SIM registration by February to give customers greater convenience. 

As of January 25, Globe has logged over 10.3 million registrations on its online platform. There are 87.4 million SIM users under the Globe network.

Globe Supports Government-Led Assisted Registration, to Deploy Booths in 15 Areas 

January 25, 2023

Globe, the leader in Mobile, fully supports the government-led simultaneous rollout of assisted SIM registration in remote areas as it shares the goal of reaching all SIM users across the country and get them registered within the April deadline. 

As a service provider, Globe will put up SIM Registration booths in areas identified by the government as priority for assisted registration, including those with poor or no internet access. 

“Globe supports the government’s initiative to put up special assistance booths to serve mobile users in hard to reach areas. We will exert all effort so all Globe customers will be able to register their SIMs to continue enjoying our services. We will work closely with the government so no one is left behind in the SIM registration process,” said Globe President and CEO Ernest Cu. 

“As we work together towards this shared goal, we look forward to the support of both the national government and LGUs in helping telcos reach out to SIM users and encouraging them to register,” he added.

From January 25 to 27, Globe will hold assisted SIM Registration in 15 identified areas in coordination with the National Telecommunications Commission: 

January 25, 2023

• Municipal Auditorium, Pasuquin, Ilocos Norte
• Covered Court, Moalboal, Cebu
• Municipal Gym, Palo, Leyte
• Municipal Gym, Pangantucan, Bukidnon
• Covered Court, Malalag, Davao del Sur

January 26, 2023

• Atok, Benguet 
• Camalaniugan Sports Complex, Barangay Dacal, Lafugu, Maharlika Highway, Camalaniugan, Cagayan
• Municipal Covered Court, Calumpit, Bulacan
• Rosario, Batangas 
• Multi-purpose Covered Court, Barangay Arena Blanco, Zamboanga City, Zamboanga del Sur

January 27, 2023

• Covered Court, Barangay Sta. Rosa 1, Baco, Oriental Mindoro
• Ligao City , Albay 
• Covered Gym, Carles, Iloilo 
• Emergency Operations Center, Evacuation Center Building, Municipal Hall Compound, Barangay Poblacion, Arakan, Cotabato
• Municipal Gym, Tagbina, Surigao del Sur

SIM Registration booths are open to all, and Globe is urging those who may need special assistance, including senior citizens, PWDs or those using basic/feature phones, to take the opportunity to get their SIMs registered. 

Those who would like to register in assistance booths should be ready with the following information: 

• Full name
• Date of birth
• Sex
• Address
• Government ID with photo
• Mobile number

Other than supporting the NTC-led assisted SIM registration, Globe will roll out in February its own initiative to bring SIM registration on site across the country. It recently held its massive assisted registration for festival goers at the Sinulog Festival in Cebu and the Dinagyang Festival in Iloilo.

From January 27 to 29, Globe will provide assisted registration in booths in 30 Puregold branches across the country. 

Globe’s online SIM registration platform, new.globe.com.ph/simreg, is accessible 24/7 for Globe and TM users to register their SIMs. The GlobeOne app will also soon be enabled for SIM registration to give customers greater convenience. 

As of January 24, Globe has logged over 10 million registrations on its online platform. 

Globe Warns vs Online Offers for SIM Registration Assistance

January 11, 2023

Register for free in a few easy steps on Globe’s official portal

Globe cautions its customers against offers of SIM registration assistance online and advises them not to share personal information to protect their data security and privacy. 

There are already reports of individuals taking advantage of the SIM registration requirement. They offer their services through social media either for free or for a fee and request the name, photo, valid ID, birthday, cellphone number, and address of SIM users. 

Such personal information, when in the wrong hands, may be used to impersonate their owners, access their accounts, steal money or other fraudulent activities. Identity thieves may also open accounts in another person’s name, run up debt, or commit crimes, causing damaged reputation and financial problems.

"We want to remind our customers to be wary of these types of offers and to only use official channels for their SIM registration," said Irish Salandanan-Almeida, Globe Chief Privacy Officer. "Your personal information is valuable and we urge you to protect it from those who may want to use it for unlawful purposes."

Instead of seeking help from unknown individuals, customers may register their SIMs for free at new.globe.com.ph/simreg. Registration through the GlobeOne app will also start later this month. They may also ask a trusted family member or friend for assistance. 

Starting February 2023, Globe will also have assisted registration sites for senior citizens, persons with disabilities, pregnant women, and users of basic or feature phones. The list of Globe’s registration sites will be announced through our official websites in the coming weeks.

There are 87.9 million SIMs under the Globe network. So far, over 7 million have registered. 

To make the SIM registration process accessible and convenient for all, the company is offering multiple channels for registration. Customers are encouraged to take advantage of these options and complete their SIM registration before the deadline on April 26, 2023 to avoid the risk of SIM deactivation.

The SIM Registration Act, which requires mobile phone users in the Philippines to register their SIMs with their service providers, is being implemented to address the growing problem of fraudulent activities enabled by anonymous SIM use. 

December 2022 Updates

Globe Logs 1.5 Million SIM Registrations as Portal Optimized

December 29, 2022

Globe, the leader in Mobile, has logged over 1.5 million SIM registrations as of 4 p.m. Wednesday, hours after the platform went back online after fine-tuning and optimization for better customer experience. 

Globe’s SIM registration portal, new.globe.com.ph/simreg, went back up early Wednesday after technical teams worked round the clock to address potential minor vulnerabilities found in the system. 

As of 4 p.m. of December 28, 2022, a total of 1,528,735 Globe and TM SIM users have completed their registration. 

“Our SIM registration platform is back up and running, and we’re happy to report that our customers are logging in to register. We shall continue to closely monitor the site’s performance using the 72-hour window from December 27 to check the stability and full optimization of the system,” said Yoly Crisanto, Globe Group Chief Sustainability and Corporate Communications Officer. 

“We would like to thank our customers for their understanding as we address issues on our platform. We also would like to reassure them that there is enough time to register,” she added.

All Globe Prepaid, TM, Globe At Home Prepaid WiFi, Globe Mobile WiFi and Globe Business prepaid customers have until April 26, 2023 to register. New Globe SIM users have up to 72 hours from December 27 to get their SIMs registered to activate call, text and data services. 

For existing Globe Postpaid, Globe Platinum, Globe LTE@Home, and Globe Business Postpaid customers, your data and information are deemed included in our platform and we shall get in touch with you to confirm and complete your registration details to align it with the requirements of the law.

Registration via the GlobeOne app will begin by January 2023, while on-site assisted registration will start in February 2023 for Globe customers facing challenges using digital or online platforms, using feature or basic phones, or have no internet access.

Update: Globe SIM Registration Portal

December 27, 2022 | 8 p.m.

We apologize to our mobile customers, especially those who have been wanting to take advantage of the first day of SIM registration.

Globe is committed to make SIM registration easy and convenient for its 87.9 million customers. However, it is very unfortunate that we discovered potential minor vulnerabilities in our microsite that require careful patching in order to prevent any serious threat to customer data. We take this very seriously hence even minor issues are given utmost attention. This happened despite all the preparation, technical tests and due diligence we have conducted.

Globe has also informed the National Telecommunications Commission (NTC) about the issue on our SIM registration portal, new.globe.com.ph/simreg, today, December 27, 2022.

These issues prompted Globe to take proactive measures to make the site temporarily inaccessible as customer data security is paramount and any problem detected is treated with utmost severity. In light of this development, Globe has requested the NTC for a maximum of 72 hours from today to observe our SIM registration portal to ensure all patches made are technically stable.

Prior to this, the SIM registration portal went live early in the morning today where at least 20,000 customers were able to register. 

Globe takes full responsibility for the actions it has taken and is prepared to accept any regulatory penalty if merited, in order to prioritize the protection of its customers' data.

Globe asks its customers for patience and understanding given this unprecedented and massive IT deployment. We wish to assure our customers that Globe is doing its best to deliver a SIM registration platform that provides a good digital experience for customers, that is also secure and safe.

Globe likewise assures existing customers that there is enough time to complete their registration. All Globe Prepaid, TM, Globe At Home Prepaid WiFi, Globe Mobile WiFi and Globe Business prepaid customers have until April 26, 2023 to register. 

For new SIM users, they may visit the site within the next 72 hours, as we implement our system fixes. 

Registration via the GlobeOne app will begin by January 2023, while on-site assisted registration will start in February 2023 for Globe customers facing challenges using digital or online platforms, using feature or basic phones, or have no internet access.

We will continue to provide regular updates on the SIM registration of our customers.