Everything you love about your Globe mobile or broadband account is now in the GlobeOne app.
NEW! Pay bills your way using your e-wallet, debit card, credit card, or via bank transfer anytime, anywhere.
NEW! Register your Globe Postpaid and Home Prepaid WiFi SIMs conveniently on or before July 25, 2023.
NEW! Find your most-loved Globe/TM promos plus special GlobeOne Super app exclusives.
NEW! Get the most affordable GoRoam promos and enjoy all-access, cross-country data roaming.
NEW! Unlock exclusive in-app vouchers and immerse in seamless streaming on your favorite apps.
NEW! Elevate your app experience with enhanced security and the newly improved GlobeOne Shop.
Experience seamless enrollment for your retailer SIMs and earn awesome Rewards!
Buy load and promos for others using your account, making gifting easier than ever.
Get access to exclusive content, promos, and events.
Experience fun KmmunityPH activities and grab Super Xclusive prepaid promos only on the GlobeOne app.
Getting the GlobeOne app is easy!
- Download the GlobeOne in the app store.
- Register or sign in using your mobile number.
- Enter the one-time PIN received.
- Set up a six-digit PIN and confirm.
- Agree on the terms and conditions.
What is the GlobeOne app?
GlobeOne is your new digital companion and the primary app to manage your accounts.
Please be informed that starting Dec. 12, 2022, old GlobeOne and Globe At Home apps will be unavailable so make sure to download the GlobeOne app.
I am an existing GlobeOne User. How do I log back into the app?
- Open the app and tap Log in.
- Click Log in with email.
- Tap continue to proceed.
- Enter the email address you're currently using for login.
- A verification link will be sent to your email, then click Verify your email to proceed.
- Nominate the mobile number that you want to use for app login.
- Enter the one-time PIN received.
- Setup 6-digit PIN.
- Confirm PIN.
- Agree on the Terms and Conditions.
I updated my GlobeOne app to the latest version, but I am missing my accounts. What can I do?
To retrieve your accounts in case this happens, you may follow the steps below:
- Open the app and tap Log in.
- Click Log in with email.
- Enter the email address you're currently using for login.
- A verification link will be sent to your email, then click Verify your email to proceed.
I am a new user, how can I register to the GlobeOne app?
First, you must download the GlobeOne app via App Store, Play store or Huawei App Gallery.
- Open the app and tap create an account.
- Nominate the number you want to use for the app login.
- Enter the one-time PIN received.
- Set up a 6-digit PIN and confirm.
- Agree on the terms and conditions.