We’re in this together.

Now more than ever, we all need to stay connected to our loved ones and to closely monitor the situation as it unfolds. It’s also important to try and go on with our day-to-day lives with as much normalcy as possible, including work and education to keep life meaningful. 

We’re doing our best to ensure we keep our network stable for you through our dedicated technicians. Many of them are still on the field, equipped with tools to keep both your families and themselves safe.

We've ramped up our efforts to keep you connected through more affordable means like our Globe At Home Prepaid WiFi and HomeSurf199, which will now come with 30 GB of data instead of 22 GB. We've extended monthly bill due dates as well for our Postpaid customers.

Our digital channels like the Globe At Home app and GlobeOne app are also up and running, so you can track data, load, or pay.

Our homes will serve as our refuge for the remainder of this enhanced community quarantine. We'll do our part to help keep you #SafeAtHome.

Frequently Asked Questions

How can I get more data for my plan?

You can purchase more data for your plan via the Globe At Home app . Download the app, register your account, and click "Get more data" on your data dashboard.

Can I extend my payment period during the lockdown?

We understand the importance of staying at home in times like these. On March 15, all Globe postpaid customers were given a 30-day bill payment extension.


Please be guided on the adjusted due dates.

CUTOFFMARCH BILL DUE DATENEW DUE DATE
3rdMarch 24April 24
5thMarch 26April 26
6thMarch 27April 26
8thMarch 29April 29
12thApril 2May 2
15thApril 5May 5
16thApril 6May 6
21stApril 11May 11
26thApril 16May 16
End of MonthApril 21May 21

This will give you time to settle your payments through our convenient platforms, such as through the Globe At Home app or GlobeOne app.

Will I still have internet connection during the lockdown?

Yes. All current Globe At Home subscribers will stay connected to the internet during the lockdown period.

How do I pay my bill if there is no store open near me?

You can pay your bill via the Globe At Home app or the GlobeOne app.

Stay SAFE At Home

Do What Matters While Being Safe At Home


Discover ways we can still stay connected, productive, and informed while being #SafeAtHome.


Service Check

Is Globe At Home available in your location?

Globe at Home Plans

Go full-speed or stream, play, and browse all you want with an unlimited internet plan that fits your budget.

Get More From Your Globe At Home Plan

Globe At Home App

Latest Globe at Home Offers

JUST FOR YOU

3-Month Free Trial for a Fiber Plan

Exclusive offer to our loyal Postpaid mobile subscribers.

SAFE AT HOME

We’re here to help.

Stay connected to your loved ones while you stay #SafeAtHome.

Home Prepaid Devices


Prepaid WiFi

Keep to your budget even as your family surfs, watches, and plays online.


Streamwatch Xtreme Prepaid

Surf, stream, and sing all you want with the pinakasulit entertainment device.

BROADBAND 101

All Things Broadband, Simplified

Learn how to enhance the Globe At Home experience for you and your family.

SHOP NOW

Let’s Get Digital

Perk up your lifestyle with a gadget that lets you do more.

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