We’re upgrading your Globe At Home plan for FREE!

Enjoy improved broadband connection and experience faster internet for no cash-out.

Enjoy improved stability and less network congestion with Fiber Upgrade

Experience near equal upload and download speeds

Get your FREE modem installed, to get connected to the latest technology.

Check if you're eligible for a Free Fiber Upgrade.


We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.


Watch the video to know more.


Already have an appointment? Here's how to verify our authorized broadband solutions specialist.


They’ll  contact you before they visit.

Our authorized broadband solutions specialists will contact you via text and/or phone call before they visit your home. They’ll contact you using a Globe number.


They’re dressed for the job.

Our authorized broadband solutions specialist will be wearing their Globe uniform and accredited ID. To ensure the safety of their visits, they will also wear personal protective equipment (PPE).


You can verify them with a QR scan.

If asked, our authorized broadband solutions specialists will present a QR code that you can scan using any QR-scanning app to verify their identity and accreditation with Globe.

Technician ID

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Need Help?

Get fast and real-time help for your Globe At Home account concerns.

FAQ

Who can avail of the upgrade via the online form?

Globe At Home customers who are currently on older technologies can fill out the upgrade form to check if their line is serviceable by a fiber connection, or a better wired connection.

How will I know if I am eligible for a tech upgrade?

Identified customers who are eligible for a free tech upgrade are advised via text, email, or mail.


If you’re on an LTE At Home plan, or a wired plan that’s not yet using fiber technology, you can still fill out the form to check if better technology is available in your area.


If your line is found eligible, we’ll provide you with a tech upgrade for FREE.

How long will I wait for a reply after filling out the form?

You'll receive a text on the status of your request within 48-72 hours.

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