Follow these tips to improve your network strength:

1. Check the rightmost light on your modem (#5). If it’s red, the signal is weak.
2. Go to the GUI Home Page to check the signal strength. Gray bars indicate a poor connection.
3. Relocate your modem. Place it closer to a window to see if the signal bars improve.

No, you can only use the Home Prepaid WiFi SIM that comes with your modem. Keep it in the modem at all times to ensure a stable connection and easy access to promo subscriptions.

Follow these steps to change your modem name and password:

1. Connect your device to the modem’s WiFi. If it doesn’t connect automatically, go to your WiFi settings, select your network, and enter your password.
2. Access the modem’s dashboard. Open a browser and type 192.168.254.254. Ensure you’re connected to the modem’s WiFi; otherwise, the page won’t load.
3. Log in to the dashboard. Click Login and enter the default username and password, which are on the back of your modem. You may also click the Help button for further assistance.
4. Update your WiFi settings.
   • •Click WLAN in the top-left menu.
   • •Select WLAN Basic Settings.
   • •Enter your new WiFi name and password.
5. Save your changes. Click Apply to finalize the updates.

Your Globe AT HOME Prepaid WiFi can connect up to 5 devices simultaneously. It is ideal for light to moderate surfing, downloading, and streaming to smooth performance for connected devices.