ECQ-related Announcements


Globe will continue to accommodate pickup requests for bulky e-waste donations via our website. However, kindly take note of the following adjustments and reminders:


  • Door-to-door hauling within NCR and Luzon - For bulky e-waste hauling requests within these areas, kindly expect 10-12 working days to complete your request given limited mobility due to the declaration of Enhanced Community Quarantine (ECQ). Globe team will advise customers immediately once we have clearance to pick-up your e-waste donations.
  • Door-to-door hauling within Visayas and Mindanao - E-waste hauling requests within these areas will continue as long as there are no travel restrictions or ECQ declarations.
  • Safety and Health Protocols - For areas that are unhampered by any ECQ declaration, please ensure that social distancing and proper safety & health precautions are observed during pickup of e-wastes. Our hauling partners will also practice these precautions for your family and the team’s safety.
  • Possible changes in schedule - We will closely monitor day to day announcements of the IATF and local government units. Globe team will update you should there be changes in the agreed pickup date of your e-waste donations
  • For clarifications, kindly email [email protected]

E-WASTE ZERO

What is E-waste?

Electronic waste (e-waste) refers to any old, non-working and end-of-life devices. These cover all electrical and electronic equipment (EEE) and its components and are also referred to as Waste Electrical and Electronic Equipment (WEEE), which is now considered as one of the fastest growing waste streams in the Philippines according to the DENR-Environmental Management Bureau.

What are the dangers of improper e-waste disposal?

Old phones, broken electronic gadgets and their batteries contain toxic components (arsenic, cadmium, lead and mercury) and plastic parts usually have the brominated flame retardant which are toxic when released to the environment. If disposed improperly, these can pollute our environment and pose as health hazards.


The UN Environment in its January 2019 press release states that more than 50 million tonnes of e-waste are generated each year. Less than 20% of e-waste is formally recycled, with 80% either ending up in landfill or being informally recycled – much of it by hand in developing countries, exposing workers to hazardous and carcinogenic substances such as mercury, lead and cadmium. E-waste in landfill contaminates soil and groundwater, putting food supply systems and water sources at risk.

What are the benefits of recycling e-waste?

  • Conserves natural resources

Recovers valuable materials from old electronics that can be used to make new products, instead of extracting raw materials.


  • Protects the environment

Provides proper handling and management of toxic chemical substances like mercury, lead and cadmium contained in the e-waste stream.


  • Prevents health hazards to informal communities

E-waste is detrimental to the health of informal communities living near dumpsites and whose main source of income is the manual processing of these disposed devices. When e-waste is disposed through the proper channels, safety and health standards are followed in the recycling process and the communities are protected.


  • Creates safe and humane jobs

Responsibly donating your e-waste creates safe and humane job opportunities for informal communities relying on e-waste. Some NGOs are working with local governments and informal waste pickers in the proper transition to a formal and accredited recycling process. Professional recyclers benefit from these and creates a second market for the recycled materials.


  • Saves Landfills

E-waste recycling saves space and avoids unnecessary dumps in landfills.

PROGRAM INFORMATION

What is E-waste Zero?

E-waste Zero is Globe's environmental program focused on responsible disposal and recycling of electronic wastes. The program was formerly called "Project 1 Phone" which was launched in 2014. Today, more than 50 partner companies, NGOs and organizations support this program.


E-waste Zero remains to be a platform for everyone to donate their old, non-working electronic devices via participating Globe Stores, select malls and offices of partner organizations. This recovery and recycling program ensures that e-waste like old mobile phones, broken chargers, and other electronic gadgets don't end up in landfills. It aims not just to promote proper disposal but also to educate people about the potential harm of e-waste to our environment.

Is this program recognized globally?

Yes! We are proud to share the GSM Association (commonly referred to as 'the GSMA',  originally Groupe Spécial Mobile) recognizes Globe’s E-waste Zero program as one of the global best practices in e-waste management. The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors.


Read the article on E-waste Zero HERE and how Globe plans to expand this program.

Is this a DENR-accredited program?

Yes. Globe and DENR through the Environment Management Bureau have signed a memorandum of agreement in 2014 and an extended partnership is now in the works.

What are the relevant legislations related to e-waste in the Philippines?

The following legislations are in place:

  • Republic Act 9003 - Ecological Solid Waste Management Act 
  • Republic Act 6969 or the Toxic Substances and Hazardous and Nuclear Waste Control Act

You may also check other frameworks and policies in each county, including the Philippines, as summarized by the GSMA. Link HERE

What are the types of e-waste accepted by the program?

Any old, non-working electronic devices are accepted such as the following:


  • Mobile phones
  • Computers sets (LCDs, Monitors, CPUs, Keyboards)
  • IT servers and electronic network equipment (antennas, transmitters, etc)
  • IT accessories (mouse, earphones, speakers, etc)
  • Internet or WIFI modems
  • Printers and fax machines
  • TV monitors
  • Home appliances (washing machine, iron, oven, refrigerator, etc)
  • Cable wires
  • Car electronics
  • Circuit boards
  • CDs and DVDs

What items are not accepted?

Fiber optic cables, tungsten light bulbs and lead-acid car batteries are not part of the program.

What happens to the e-waste that I donate?

Our main partner for NCR and Luzon-based hauling and recycling is TES-AMM Philippines located in Manggahan Pasig. TES-AMM group provides tailored recycling solutions for Waste Electrical and Electronic Equipment (WEEE). Their core activities combine state-of-the-art technology with in-depth knowledge of environment and waste management techniques to provide reuse solutions and recovery of precious metals from electronic wastes. Initial segregation is done in their Treatment, Storage and Disposal (TSD) facility in Pasig City while the final processing of metals is done in their Singapore recycling plant.


Maritrans Recyclers Inc processes Globe’s e-waste donations coming from Visayas and Mindanao Areas.

Where can I donate?

There are more than 100 drop-off points nationwide. These are a combination of publicly available areas and corporate drop-off centers. For details, please check link HERE

Is there a maximum number of items that I can donate?

None. However, bins in selected Globe stores and participating malls can only accommodate small and handy items.

Can I donate bulky e-waste?

Yes. Bulky e-waste or multiple items weighing a total of 10KG or more can be picked up by Globe, through its logistics partners, for free. Kindly check the website HERE for more details on the hauling process.

How long will it take to pick-up my bulky e-waste donations?

A Globe representative will reach out to you within 2 working days to confirm your request. Hauling is expected to complete within 3-5 working days.

How can my school, company or organization adopt the program?

Interested organizations may join the current pool of more than 50 partners and contributors nationwide. These include the Ayala Group of Companies, Unionbank Philippines, Huawei, Oxfam, Nestle, DLSU College of St. Benilde, University of Nueva Caceres and Aboitiz Equity Ventures to name a few.


You may email [email protected] and send a letter of request. A Globe representative will reach out to you within 2 working days.

What happens to the proceeds from recycling?

Globe sends the collected e-waste to recycling partners and the corresponding proceeds will be used to provide devices and connectivity support to identified public school teachers and students for their blended learning initiatives.

Are there corresponding certifications provided?

Certificates apply only to partner organizations which engage in a long-term partnership with Globe. At the end of each calendar year, TES-AMM provides the Certificate of Recycling and the selected beneficiary organization issues a corresponding Certificate of Donation to the donor organization.

Top