Roam Lite FAQs

Roam Lite is an add-on roaming promo designed for Globe Postpaid customers traveling in Asia. It offers call and text bundles, allowing you to stay connected while abroad.

Roam Lite is available to Globe Postpaid customers, including those on older Globe plans and the new myLifestyle Plans. Unfortunately, this offer is not available for Prepaid and TM customers.

You can choose from several offers with calls and text messages that can be used to:

• Receive calls from anywhere around the world
• Make calls to the Philippines or within the visited country
• Send text messages to any country globally

Do note that text messages received while roaming are free of charge and not deducted from the Roam Lite allocation. Usages outside of the specified operator in the visited countries are charged at regular rates.

For example, if you received a call that lasts up to 5 minutes right after your subscription to Roam Lite 799, your remaining balance will be 10 call minutes and 15 texts.

Roam Lite is available across the following networks:

Please note that if you are travelling to multiple countries, you will need to purchase one Roam Lite plan for each destination.

We offer three different-sized call and text bundles so you can choose a plan that best fits your usage needs. All plans are valid for 7 days.

You can register through any of the following:

• Via *143# Menu: Dial *143# on your Globe mobile and follow the menu prompts.
• Via SMS: Text ROAM LIT <Country> <Denomination> ON to 8080. (Example: ROAM LIT SINGAPORE 799 ON)
• Via Globe Stores/Hotline: Visit a Globe Store or call the 24-hour Roaming Hotline at +63277301212.

Note:

• Registration is free if done in the Philippines.
• If you register via SMS while abroad, roaming charges may apply.
• Globe reserves the right to discontinue subscriptions in case of fraud.

Sorry, but this promo is only applicable to calls and texts.

No, Roam Lite is valid for one country at a time. If you travel to another country, you must register for a new Roam Lite plan specific to that destination.

All you have to do is manually select the network on your handset. Please note that the following steps may differ slightly from phone to phone.

Step 1: Select Menu.

Step 2: Select Settings.

Step 3: Select Network or Connectivity.

Step 4: Select Operator selection or Search mode.

Step 5: Select Manual and your phone will now search for mobile networks that are available around you.

Step 6: Select one of the following networks:

• Australia (Optus)
• Hong Kong (CSL)
• India (Airtel)
• Indonesia (Telkomsel)
• Korea (SK Telecom)
• Macau (CTM)
• Malaysia (Maxis)
• Philippines (Globe Telecom)
• Singapore (SingTel Mobile)
• Taiwan (Taiwan Mobile)
• Thailand (AIS)
• Vietnam (VMS [MobiFone])

Remember that Roam Lite plans can only be used on the specified networks. If you are logged on to a different operator's network, you won't be able to enjoy the benefits of Roam Lite, and the prevailing call and text roaming charges will apply.

Once you’ve used up your allocated minutes and texts, regular roaming rates will apply for any additional usage.

No. Any unused call minutes and text messages will be forfeited upon expiry of the plan, 7 days after registration.

Roam Lite plans are valid for 7 days and will expire at 11:59 PM (local time) in the country of registration.

For example, if you activate a Roam Lite plan in Singapore on November 1, it will expire on November 7 at 11:59 PM Singapore time.

Yes, you can. If you register for a new Roam Lite plan while an existing one is still active, the expiration date will be extended.

Example:

• You subscribe on November 1 (valid until November 7)
• You subscribe again on November 2
• Your new validity will now be until November 8

You will receive an error message reply that your registration is not successful, therefore you will not be charged for the plan you intended to register. However, if you register abroad, you will still be charged the SMS roaming rates.

Once you return to the Philippines, your Roam Lite plan will no longer be applicable.
However, if you travel back to the same country within 7 days, your unused Roam Lite allocation will still be valid.

For more details on Globe’s roaming offers, visit:
Globe Roaming Page

For customer support, visit:
Globe Contact Us