Frequently Asked Questions on Mobile Postpaid Transfer of Ownership
To transfer the ownership of your Globe Mobile Postpaid account, please ensure the following:
- Your account must be active and working (not terminated).
- All outstanding balances and unbilled usage charges should be settled.
- The account must be outside of any contract.
The current owner and the new owner need to visit a Globe store together with the required documents listed below:
| Existing Owner / Customer | New Owner / Customer |
|---|---|
Additional document if the existing owner is deceased:
Additional document if the existing owner is missing:
|
|
The table below shows the acceptable documents for each type of requirement:
| Proof of Identification | Proof of Billing Address | Proof of Financial Capacity |
|---|---|---|
|
|
|
There will be an admin fee of ₱550 for this request. Once transferred, the bill will restart to Bill #1 again and the new owner will have a new account number.
Your account needs to be free from any existing contract before you can request a change of ownership.
You can request a change of ownership by booking an appointment at any Globe store near you.
Once the transfer is complete, the new owner can change the plan only after the contract ends. The new plan will take effect on the next billing cycle, and our usual plan change policies will apply.
Yes, the new owner can terminate the line at any time after the transfer. However, we recommend considering an upgrade to the All-new GPlan PLUS, which offers bigger data, convertible benefits (calls, texts, data), and access to roaming promos, content subscriptions, and e-commerce vouchers, starting at Plan 999.
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