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Transfer of ownership for my mobile postpaid account
How do I transfer the ownership of my Globe Mobile Postpaid account and are there applicable fees?
To request for transfer of ownership, your account must be:
- Active and working, not terminated.
- All balances and unbilled usage charges should be settled before changing ownership.
- Outside a contract.
Both the existing and new customer should visit a Globe store with the following documents:
| Existing owner/customer | New owner/customer |
|---|---|
Additional document if the existing owner is deceased:
Additional document if the existing owner is missing:
|
|
The table below shows the acceptable documents for each type of requirement:
| Proof of Identification | Proof of Billing Address | Proof of Financial Capacity |
|---|---|---|
|
|
|
There will be an admin fee of P550 for this request. Once transferred, the bill will restart to #1 again and the new owner will have a new account number.
Can I request for change of ownership of an account that’s still within contract?
Your account should be free from any contract when requesting for change of ownership.
Where can I request for change of ownership?
To request for change of ownership, you may book an appointment with the nearest Globe store at https://www.globe.com.ph/stay-safe-at-home/stores.html.
After the transfer of my subscription with its ongoing contract, can the new owner immediately change the plan?
Yes, you can change your plan any time since you're out of contract and the new plan will take effect on your next bill cycle. Existing policies on change of plan will apply
After the successful transfer of a line-only subscription, can the new owner terminate the line after a few months?
Yes, however we recommend you consider changing your line-only subscription to All-new GPlan PLUS with bigger data that you can convert to calls, texts, and data, roaming promos, content subscriptions, and e-commerce vouchers starting at plan 999.