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Transfer of ownership for my mobile postpaid account
Additional document if the existing owner is deceased:
Additional document if the existing owner is missing:
|Proof of Identification
|Proof of Billing Address
|Proof of Financial Capacity
There will be an admin fee of P550 for this request. Once transferred, the bill will restart to #1 again and the new owner will have a new account number.
Yes you may, as long as the new owner/customer is willing to continue the remaining contract.
Yes, please note though that our existing policies on change of plan will apply.
If you're out of contract:
You can change your plan any time if you’re already out of contract and the new plan will take effect on your next bill cycle.
If you're within contract:
You can only change to the new plan as long as you’re getting the same amount or upgrade to a higher plan. If you’re moving to a plan with a lower plan commitment, you’ll be charged with a pre-termination fee that you have to settle first.
Yes, however, we recommend completing what remains of the existing contract before requesting for termination, to avoid additional charges, i.e., pre-termination fee (if applicable).