GoRENEW is a feature that gives Globe Prepaid customers the convenience to automatically register to their favorite promos.
| Promo Validity | Eligible Promos | Renewal Schedule |
|---|---|---|
| 7 days |
| Every 7 days |
| 15 days |
| Every 15 days |
Note: Auto-renewal can take up to 5 minutes after the promo expires.
You can activate GoRENEW through the following channels:
| Channel | Subscription Process |
|---|---|
| GlobeOne | Tap the GoRENEW button under the promo description before proceeding to payment. |
| GCash | Look for the GoRENEW tab in the Buy Load section under Globe Prepaid. |
| Text | Text <Promo Keyword> RENEW to 8080. |
| *143# | Select Subscribe and Renew after viewing the promo details. |
| *100# [For AutoLoadMAX Retailers only] | Choose the GoRENEW menu and load it to customers. |
The promo that will get automatically renewed is the same one you first registered for. For example, if you subscribed to GoUNLI95, it will keep renewing as GoUNLI95.
Want to switch to a different promo? Just stop your current GoRENEW subscription and register for a new one!
The cost of your promo renewal will be automatically deducted from your load balance. To ensure smooth renewals, make sure you have enough load before the renewal schedule.
If your load is insufficient, your promo won’t renew, and your GoRENEW subscription will be cancelled.
Yes, you can! Feel free to register for your other favorite Globe Prepaid promos. Just keep in mind that these promos won’t auto-renew.
Absolutely! Your GoRENEW promos can stack with other promos and follow the longest validity. Just a heads-up—any unused data won’t roll over to your next GoRENEW cycle.
No, only one GoRENEW subscription can be active at a time. If you want to switch promos, you’ll need to stop your current subscription first, then register for the new one.
No worries! Auto-renewal will kick in within 5 minutes of your promo’s expiry. If it still doesn’t go through, the system will retry 3 times within an hour. After the third attempt, you’ll get a text with instructions on how to re-register.
It’s easy! Here are three ways to stop your GoRENEW subscription:
- Not enough load: If you don’t have enough load during renewal, your subscription will automatically stop.
- Via text: Just text GORENEW STOP to 8080 for free.
- GlobeOne App: For Android and iOS users, tap the Unsubscribe button on the homepage under your GoRENEW promo.
Just keep in mind that stopping your GoRENEW subscription will also end your current promo!
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