SIM Card Registration Act FAQs

What is the SIM Registration Act?

The SIM Registration Act requires the registration of all SIMs, including those in card and electronic form, as a prerequisite to activation. Under the measure, users of all mobile devices, including prepaid broadband devices, must register their SIMs.

The law was passed as a key measure against the prevalence of SIM-aided criminal activity, including smishing and other mobile phone and online fraud which proliferated due to the anonymity that prepaid SIMs afforded its users.

Under the law, all SIMs sold by public telecommunications entities (PTEs) and authorized distributors or resellers "shall be in a deactivated state." These will only be activated once end-users register their SIM in established registration platforms.

What information is required to register SIMs?

The end user needs to provide the following information:

  • Full name

  • Date of Birth

  • Sex

  • Address

  • Government ID with photo

  • Declaration that the ID presented are true and correct

For corporations, the requirements are: SEC Certificate of Registration, Board Resolution designating the authorized representative and, in the case of other juridical entities, a Special Power of Attorney.

What kinds of identification cards will be accepted to register SIMs?

The following are the official ID cards that will be accepted in registering SIMs:

  • Passport
  • National ID
  • Social Security Service ID
  • Government Service Insurance System e-Card
  • Driver’s license
  • National Bureau of Investigation clearance
  • Police clearance
  • Firearms’ License to Own and Possess ID
  • Professional Regulation Commission ID
  • Integrated Bar of the Philippines ID
  • Overseas Workers Welfare Administration ID
  • Bureau of Internal Revenue ID
  • Voter’s ID
  • Senior citizen’s card
  • Unified Multi-purpose Identification Card
  • Person with Disabilities card
  • Other government-issued ID with photo

What is Globe's position on the SIM Registration Act?

Globe supports the SIM Registration Act and is working with the government in the crafting of implementing rules and regulations. The new law will also serve as an enabler for financial inclusion and may also serve as a channel for the government to send financial aid to those in need in times of crises.

What is the impact of the recent signing of the SIM Registration Act on Globe? What measures are you taking to support this?

Implementation of the law will require additional CAPEX to establish systems and facilities that will enable the safe rollout of the SIM Registration Act.

Can the law stop spam/scam SMS and other fraudulent activities?

The passage of the SIM Registration Act is a major step to combat fraudsters who have been taking advantage of SIM use anonymity in illicit activity. This measure complements Globe's long-standing fraud protection efforts, including investments in filtering systems, proactive blocking of scam and spam SMS, and data sharing partnerships with banks and other financial institutions.

Who is covered by the SIM Registration Act?

The law covers all individuals, both local and foreign, and corporate entities using SIMs purchased in the Philippines for use in mobile devices and prepaid broadband devices. The data of the existing postpaid subscribers must be aligned with the registration requirement of this Act.

When will the law take effect?

The law will take effect fifteen (15) days after its publication in the Official Gazette or in newspapers of general circulation in the Philippines. Implementing Rules and Regulations (IRR) will have to be drafted before SIM Registration can commence.

What is expected to be in the IRR?

The IRR will set the guidelines and details for the monitoring and proper implementation of the SIM registration Act.

When the law takes effect, how long do SIM users have to register their SIMs?

The law requires all existing mobile phone and broadband subscribers to register their SIMs with their respective service providers within 180 days from the effectivity of the law. The Department of Information and Communication Technology (DICT) may extend the registration period for 120 days through a formal and validated request to the Department of Information and Communications Technology (DICT). New SIM users are required to register the SIMs as a prerequisite to activation.

Registration Process

Where do I register?

As required by law, Globe will establish an online registration platform or website which will enable end-users to register their SIMs. Further information on the registration process shall be made available as soon as the registration facility is available.

I don't have internet access. Where will I register?

The IRR will prescribe the guidelines on how concerned government agencies and public telecommunications entities will facilitate registration in remote areas with limited internet access.

What is the SIM registration process for children below legal age and do not have a government ID?

Minors shall register their SIMs under the consenting parent or legal guardian.

I'm a postpaid subscriber. Do I still have to register my SIM when my data is already with my PTE?

Existing postpaid subscribers will have to provide the other mandatory information required under the law that were not provided upon postpaid subscription in order to align data of postpaid subscribers in the  SIM register in compliance with the law.

I am a verified GCash user. Do I still have to register my Globe SIM?

Yes. SIM registration must be done separately.

What happens if I fail to register my SIM within the mandated time?

The SIM will be deactivated.

If my SIM gets deactivated for failure to register, may I get the same number upon SIM repurchase?

No. Customers who fail to register their SIMs will not retain their same number. This is why prepaid SIM users MUST register within the mandated time.

Will subscriber data remain confidential?

Yes, the law contains explicit provisions ensuring the confidentiality of the data of SIM users. Section 9 of the law is a Confidentiality Clause that states: "Any information and data obtained in the registration process described under this Act shall be treated as absolutely confidential and shall not be disclosed to any person." This protective clause takes effect upon activation of a given SIM.

The law also penalizes breach of this confidentiality clause. User information may only be released if a subscriber authorizes access to their information. Telecommunications firms may only be compelled to reveal subscriber data via court order. End-user data will be retained by PTEs for 10 years.

What will I do if I lose my phone/device with my registered SIM?

End-users who lose their respective devices with registered SIMs must inform their respective PTEs. We will announce Globe's procedure for reporting once the IRR has been approved.

What are other instances when end-users must inform their PTEs on the status of their registered SIMs?

SIM users must inform their PTEs in case of the following:

  • Any change in information relevant to personal details submitted in registration
  • End-user requests deactivation of a registered SIM
  • Death of a SIM end-user must be reported by immediate family

Can subscribers use more than one SIM once the law takes effect?

Yes. Subscribers may use multiple SIMs but will be required to register all SIMs under their name.

Is there a penalty for non-compliance?

Yes, the law prescribes penalties for both individuals and telcos.

Individuals who provide false information or fake IDs, spoofs a registered SIM, or sells a stolen SIM may face prison time of six months to 2 years, and a P300,000 fine.

Meanwhile, telcos that refuse to register SIMs for no valid reason may be fined from P100,000 to P1 million, depending on the number of offenses. Telcos, their agents or employees who breach data confidentiality may also face fines of P500,000 to P4 million.