You're allowed to enroll only once for this program and if you're an existing customer for more than 6 months. After completing the payment installment, you may re-apply any time if you need assistance to enroll a new balance.
The Installment Payment Program is only applicable to existing Globe mobile, broadband postpaid, and Platinum customers that are active for at least 6 months and longer.
The minimum qualified amount to avail of the Installment Payment Program is equal to or more than the subscription’s plan amount.
Globe shall process the installment application within 5 days upon submission of the completed enrollment form. A text notification will be sent to the number enrolled once successfully processed.
Once successfully processed, the enrollment can no longer be reversed or modified until the end of the enrolled term.
The installment amount shall be computed based on the number of months requested by the customer and will be charged in equal amounts.
The amount enrolled in the Installment Payment Program, with terms of up to 6 months, will not incur any interest fees.
The Installment Payment Program monthly payments shall form part of the total amount due of the customer’s monthly bill.
Insufficient or non-payment of total amount due on any scheduled due date will be subject to regular collections activities.
Should there be any excess payment after all billed balances, the said excess payment will be considered an overpayment and will not be applied against the unbilled succeeding installment amount.
Accounts enrolled in the Installment Payment Program will be ineligible for certain transactions that will increase the customer’s monthly spending, such as, but not limited to plan renewal and application for an additional account.