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Advanced Booking of Data Roaming - Globe

Pre-Book Your Data Roaming Promos

Book Promos Ahead

Finally, no more last minute preparations! Book your favorite data roaming offers up to one year in advance.

Connect Instantly While Abroad

Upon arrival abroad on your scheduled trip date, simply turn on your mobile data and data roaming to activate your booked promo.

Enjoy Free Cancellation

Plans changed? Cancel your booked promos before its activation date.

How To Book, Activate, & Manage Promos

FAQ

How does pre-booking work?

Globe now allows you to book your data roaming promos up to a year in advance. Access your GlobeOne app, and click Buy Promos. Once you click the brand which may be Prepaid or TM, look for the Book Promos in Advance banner. Click on this banner to begin your advance booking journey! All you need to do is select your country of destination, the specific promo available in that country, and the desired promo activation date. Upon arrival abroad on your scheduled activation date, turn on your mobile data and data roaming to start surfing.


Take note that promo activation is based on Philippine time. If you select January 1, 2024, and you arrive in Sydney, Australia on January 1, 2024, 12 MN, the promo will only activate after 2 hours because of the time zone difference.

When and how will I be charged?

The promo fee will be charged once you click the "Book Now" button in GlobeOne app. It will be automatically deducted from your load allowance.

But what happens if my trip gets moved or canceled?

No need to worry! We got you covered should your trip plans change.


If there are unexpected delays, you can still activate your promo up to 48 hours from the booked date. For example, your booked date is January 1, 2024. You have until January 3, 11:59 p.m. to activate your promo.


If your trip gets canceled, your promo will automatically get canceled as well if the promo remains unused after 48 hours from the booked date. The promo fee will automatically get refunded to your load allowance for prepaid, or reversed by your succeeding bill, for postpaid.


Take note that promo activation is based on Philippine time. If you select January 1, 2024, and you arrive in Sydney, Australia on January 1, 2024, 12 MN, the promo will only activate after 2 hours because of the time zone difference.

Can I still cancel the pre-booked promo on my own?

If you already know that your scheduled trip will not push through, you have the option to cancel your pre-booked promo in the "My Promos Booked in Advance" section of the GlobeOne app. Once canceled, you'll receive a text from Globe confirming that the refund has been processed.


Please note that refunds are only for booked promos that haven't been activated yet.

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