Globe Student Program Privacy Statement
Hi Ka-Globe!
We are committed to providing you with a wonderful customer experience while ensuring your safety when using our products and services specifically for the Globe Student Program. We understand how important your personal data is and we promise to take good care of it.
In this Privacy Statement, we explain how we collect, use and share your personal data when you take part in our Globe Student Program.
We may update this Policy Statement from time to time to follow new laws or to improve how we protect you. That’s why it’s a good idea to check this regularly.
What is the Globe Student Program?
The Globe Student Program is a comprehensive initiative designed to engage students through various pillars: volunteering for experience, interning for impact, ambassadorship for earning opportunities, grants for support, participation in exclusive events and access to student exclusive offers and rewards. The program's core focus is on providing students with practical experience, financial assistance, productivity access and tools, and a platform for community involvement.
What is Personal Information?
Personal information is anything that tells us who you are, such as your name, birthdate, and email address.
It also includes other information we collect to help us improve the services we provide for you, such as how you use our apps, what features you like, and how we can make things work better and more safely for you.
Participation in the Globe Student Program is voluntary. You may choose not to provide certain information or not to participate in certain activities. However, this may affect your ability to access some program features, events, internships, grants, rewards, or opportunities.
What Personal Information do we collect and why?
We collect the following personal data from you whenever you, whether in person or online, interact with us:
- Your name
- Your age range
- Your phone number
- Your location/area
- Your education level
- Your school name and organization
- Your course and degree
- How you use our apps or services
We collect personal information so we can:
- Create offers that would fit your needs, such as for educational, personal or recreational purposes;
- Providing you information regarding our volunteer programs, internships, grants, and events and experiences offered to students;
- Provide you our services like mobile calls, texts, internet or apps;
- Keep you safe especially from scams, tricks, and harmful content;
- Send important updates about our programs and services;
- Offer promos or rewards BUT only if you or your parent/guardian agrees; and
- Improve our services so they work better for you.
If you are a minor, meaning you are below eighteen (18) years old, we will ask permission from your parent or legal guardian before collecting, using or processing your information.
You, or your parent/legal guardian (if a minor), may withdraw your consent at any time, subject to applicable legal and operational limitations.
Do we use Artificial Intelligence or AI to make decisions?
Yes, sometimes we use technologies such as AI to understand how our services are used. This helps us:
- Improve your experience; and
- Recommend student-related programs, events, offers, or opportunities that may be relevant to your interests or participation in the program.
But don’t worry! We also make sure that the use of these technologies is reviewed and monitored by people to help keep outcomes fair, accurate, and safe.
Do we share your information?
Yes. Sometimes, we share your information with:
- Companies that help us provide our services
- Partners who help us improve our products and services
However, we make sure that:
- We only share what is needed
- They protect your information
- We ask for consent (from you or your parent/guardian) when needed
How do we protect you?
We work hard to keep your information safe by:
- Using secure systems and technology
- Limiting who can access your data
- Training our team to protect your privacy
How long do we keep your information?
We keep your information:
- While you are using our products and services; or
- For the shortest possible time, unless we need to keep it further in order to keep you safe or to follow the law.
After that, we safely delete or destroy your information.
Your Rights (and your Parent/Guardian’s Rights)
You and your parent/guardian have the right to:
- Know what information we collect and why
- Say no or ask us to stop
- See your information
- Fix incorrect information about you
- Ask us to delete your information
- Ask for a copy of your data
If you’re not sure, you can always ask your parents or guardian for help.
For Parents and Guardians:
To ensure the safety of your children, you have the right to:
- Give or withdraw consent for your child
- Review or request deletion of your child’s data
- Contact us on your child’s behalf for any concerns
How to reach us:
You may exercise your rights by submitting a request to our Data Protection Officer through the following channels:
Data Protection Officer
Globe Telecom, Inc.
The Globe Tower
32nd Street corner 7th Avenue,
Bonifacio Global City, 1634 Taguig City,
Metro Manila, Philippines
Email: [email protected]
Our Promise
We promise to:
- Be clear and honest when it comes to your data
- Only collect what we need
- Keep your information safe
- Respect your rights
- Protect children like you