Globe Business enhances the operations of Shakey’s Pizza Asia Ventures Inc. (SPAVI | PSE:PIZZA) through a strategic partnership focused on upgrading its order management system to improve operational efficiency, minimize errors, and elevate services to store operations.
Shakey’s Pizza is a leader in casual dining chain restaurants and food kiosks in the Philippines. Its portfolio of brands includes market leaders such as Shakey’s and Potato Corner, as well as Peri-Peri, R&B Milk Tea, and Project Pie.
The Philippine restaurant industry remains highly competitive, with businesses striving to expand their presence in the market. As organizations grow, their operations become more diverse and complex, which can affect customer experience. Some resort to various manual interventions, implementing divergent systems in operations that lead to inefficiencies. Digital tools have become imperative for customer relationship management (CRM) and kitchen automation to optimize workflows and better serve customers.
Faced with such challenges, SPAVI has partnered with Globe Business to deploy cloud-based solutions that address various operational inefficiencies. These solutions provide seamless access to point-of-sale (POS) systems, centralized data sharing, and real-time monitoring, enabling SPAVI to reduce manual processes and make informed decisions more efficiently.
SPAVI and Globe Business formalized their partnership in a signing ceremony on January 30, gathering key representatives: Vic Gregorio, SPAVI President and CEO; Kiran Y. Amin, Chief Technology Officer; Oliver Sicam, General Manager; and Kathrina David, Supply Chain Management Director; KD Dizon, Head of Globe Business; Cocoy Claravall, Head of Sales, Globe Business; Glenn Estrella, VP for Business Solutions Consulting, Globe Business; Jane Mancia, Head of Key Accounts, Globe Business.
“This partnership with SPAVI isn't just about providing technology; it's about a shared vision for the future of the F&B industry. We at Globe Business deeply admire SPAVI's leadership and commitment to innovation. We understand the complexities of scaling a dynamic business like theirs, and we're committed to being a true partner, proactively identifying opportunities and delivering solutions that empower SPAVI to not only meet but exceed their customers' evolving expectations. We're confident that together, we will redefine what's possible in the restaurant experience,” said KD Dizon, Head of Globe Business.
The partnership comes at a pivotal time for SPAVI, which is currently expanding its portfolio. It has grown from a single-brand company into a multi-brand portfolio of five brands over the past five years alone. SPAVI’s business also includes Bakemaster, Inc., which supplies Shakey’s products to airline caterers, hotels, restaurants, and sandwich chains. As of 2024, its network has exceeded 2,600 stores and outlets, with domestic and international expansion accelerating its growth.
”Quality of service is paramount in our business. It is the bedrock of our commitment to our customers. This is why we need to be a highly efficient organization. We are not looking for mere solutions; we need a true partner like Globe Business, one who understands our values and proactively identifies and creates opportunities. We deeply value the insights Globe Business brings and look forward to their continued innovative contributions to our shared success,” shared Vic Gregorio, SPAVI President and CEO, in his message to Globe during the contract signing.
Through Globe’s business solutions, SPAVI expects to improve forecasting, digitize processes, access data in real time, and centralize data for comprehensive reporting and analysis.
With Globe Business' expertise in reliable connectivity and digital solutions, SPAVI aims to further refine its inventory management, ensure order accuracy, and strengthen overall business operations.
Managing increasing scale can become challenging and complex, making continuous innovation and transformation not just an option for SPAVI but a necessity.
The collaboration with Globe Business underscores SPAVI's commitment to ensuring that, as its footprint expands, its operational excellence and guest satisfaction remain at the forefront.
Public Company Information:
PSE: GLO
