TaskUs, one of the world’s leading customer experience and business process management firms for high-growth companies, has partnered with Globe Business, the enterprise Information and Communications Technology (ICT) arm of Globe, to modernize business-critical operations and administrative processes through a mobile workflow platform solution called GoCanvas.
Through GoCanvas, TaskUs replaced its legacy processes and reduced its carbon footprint by eliminating paperwork. Furthermore, the mobile platform, which operates on smartphones and tablets, has made it simple for TaskUs to automate how work is done through an easier collection and instant exchange of information and real-time insight of business operations.
TaskUs Vice President of People Michelle Garcia shared her company’s transformation journey with GoCanvas. “Before we did a lot of printing. There was an instance where we had to print documents in one site and had to bring it to another. Because of these nuisances, we decided to adopt GoCanvas. We then became more efficient because we are now able to do everything electronically,” she said.
Garcia added: “With GoCanvas being part of our system, our employees were able to reduce processing time by 95%, which translates to a more engaged workforce. In just three months of implementation, TaskUs was also able to reduce paper costs by 93%. We are happy because we did not only save on costs but also get to save the planet.
“With our mandate to help Philippine enterprises, we are pleased to provide businesses with solutions beyond network services and, in this instance, through GoCanvas. Our expertise will help enhance productivity, heighten collaboration, and accelerate the adoption of digital technologies. We believe that these will empower our clients and partners to streamline their operations—with GoCanvas as an innovative cloud-based platform and Globe Business as their trusted business advisor,” said Globe Business Senior Vice President Peter Maquera.
Globe Business continues to redefine how businesses work—which goes beyond functions, numbers, and performance. It, likewise, enables its clients and partners to catapult their enterprises to success by providing the right technology, infrastructure, and know-how to create positive impact and transform people’s lives.
Public Company Information:
PSE: GLO
