Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, has tapped Globe Business, the enterprise information and communications technology (ICT) arm of Globe Telecom, to set up the first IT-BPO recruitment hotline in the Philippines. This ensures a faster and easier search, inquiry, and application for Filipino job-seekers today.
Through #8353 or #TELE, Globe Prepaid and Postpaid job-seekers nationwide have the advantage of being able to call the hotline for free through their mobile phone even without load. In addition, Teleperformance’s recruitment number also provides greater reach for provincial areas that have a growing demand for employment.
Teleperformance Philippines Country Director Travis Coates shares the inspiration behind implementing the hotline: “Teleperformance always prides itself as a company that connects the biggest and most respected brands on the planet with their customers, and this is primarily due to the skilled Filipino workforce. With the #TELE recruitment hotline, we make sure that Teleperformance has the competitive edge in acquiring talented Filipinos.”
Coates adds, “We could not have chosen a better partner in Globe. We are highly confident with their infrastructure, back-end, and client support capabilities—so we’re sure that we have a reliable partner to bring this service to the job-seeking market.”
“At Globe, we promote a culture of collaboration in diverse circumstances, which allows us to effectively enable our customers’ shift to a more digital lifestyle,” said Globe Chief Commercial Officer Albert de Larrazabal. “By drawing collectively from a wide range of ideas and experiences, we have effectively partnered with Teleperformance to help them shape a higher standard of performance delivery by providing this extremely unique service.”
Teleperformance serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.
As Teleperformance’s trusted business partner, Globe Business redefines how businesses work—which goes beyond functions, numbers, and performance. We help turn businesses' passion and purpose into reality through the right technology, infrastructure, and know-how to transform people’s lives.
Public Company Information:
PSE: GLO
