The Fair Use Policy is designed to reduce the speeds of only the 3% of users who are responsible for generating large volumes of traffic on your network. This greatly impacts the service we offer to other paying subscribers.

These customers often:

  • have file-sharing software

  • have peer-to-peer/torrent apps on their phones or tablets

  • download large-format files (such as music, videos, and movies) consistently

This means customers on an internet promo and plan who exceed 1 GB a day or 3 GB per month (whichever comes first) will experience browsing at slower speeds.

Globe's Fair Use Policy:

  • allows us to maintain the quality of our mobile internet service and give all Globe customers a fair opportunity to enjoy our network

  • is aligned with the global industry practice of telecommunications providers anywhere in the world and is subject to change without prior notice.

  • applies to all surfing promos and internet plans for Globe Postpaid and Tattoo Postpaid, except GoSURF and PowerSurf. It also does not cover surfing charged with regular browsing rates (P5/15 minutes).

Read the full Fair Use Policy.


How can I avoid exceeding daily/monthly data allotment?

Mobile surfing offers from Globe are generally meant for emailing, browsing, and search activities.

Who are affected by the Fair Use Policy?

Customers who frequently use file-sharing software or download large files are usually the ones affected by our policy.

What activities contribute to excessive use of bandwidth?

Media streaming and downloading of torrents also contribute to the excessive use of bandwidth capacity.