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Mobile Internet Fair Use Policy - Globe

A Fair Mobile Internet Experience for All

Connectivity for Everyone

We're committed to providing reliable mobile internet service by ensuring connectivity to all Globe and TM customers.

Quality Mobile Internet Service

By maintaining the quality of our mobile internet service, we give all Globe customers a fair opportunity to enjoy our network.

Global Industry Practice

Globe's Fair Use Policy is aligned with the global industry practice of telecommunications providers anywhere in the world.

Fair Use Policy in a Nutshell

What is the Fair Usage Policy for mobile internet?

Fair Usage Policy is a network management control measure designed to protect the security and integrity of our network, and to ensure connectivity for all Globe and TM customers.

What happens if you breach the Fair Use Policy?

For our customers subjected to Fair Use Policy, network management control measures will be implemented to give all Globe customers the opportunity to enjoy our network.


These Globe promos are subject to the Fair Use Policy:


All SuperSURF promos


All plans that have all-day surf inclusions 

To check on your plan allocation and offer name, log on to the GlobeOne app, click the Plan Details section, or get in touch with your Account Manager for our corporate accounts.

How to Manage and Monitor Data Balance

Step 1

Download the GlobeOne app via App Store or Google Play.

Step 2

Once logged in, go to Dashboard.

Step 3

Click View Details.

Via SMS:

Step 1

Text DATA BAL to 8080.

Step 2

Wait for a message which contains your data balance.

Want to Know More?

Read on to learn more about the policies we’re implementing on other services.

Mobile Internet Usage

Know more about how our Fair Use Policy works for Prepaid, Postpaid, and corporate accounts.


Enjoy the best network experience for your Platinum account in line with Globe’s Fair Use Policy.


Connect wherever you are in the world with a reliable roaming service. Read on to learn about Postpaid International Roaming’s Fair Use Policy.