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How to Read Your Globe At Home Bill - Globe Help & Support

How to Read Your Globe At Home Bill

How to Read Your Globe At Home Bill - Infographic 1

BIR CAS Permit No.

BIR-issued permit for computerized accounting system.


Barcode No.

Intended as reference of our couriers for their record purposes.


Amount To Pay

Your total charges for the billing period, including any balance from your previous bill (overdue.)


Account Number

The identifier for your account used for payment transactions.


Billing Period

The date range for which you’re being billed.


Due Date

The last day on which payment for the billed should be made. To maintain good credit standing, payment on or before the due date is encouraged.

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Monthly Recurring Fee

Your monthly plan and recurring add-ons and rebates, if any.


Charges For This Month

Shows the breakdown of your total charges for the indicated billing period.


Monthly Plan

The fixed amount you chose for your monthly subscription plan.


Add

Additional charges.


Less

Charges to be deducted.


Previous Bill Activity

The breakdown of the charges, payments, and adjustments from your previous billing period. Corresponds to "Previous Bill Charges" in your old bill.


Previous Bill Amount

This amount refers to the total charges from your previous bill. Corresponds to "Amount Due from Previous Bill" in your old bill.


Remaining Balance (Due Immediately)

This amount refers to the total charges from your previous bill Corresponds to "Amount Due from Previous Bill" in your old bill.

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Add-ons

This area is for the plan add-ons that you either subscribed to, or have been provided with bundled with your plan. This also includes the billing period covered.


Description

This area is for your plan subscription. If your subscription covers more than 1 billing cycle, 2 entries might be seen in the bill, with the corresponding charges for the period covered.


Freebies

This area is for your plan freebies. This includes the billing period covered.


Subtotal

The total amount and total Monthly Recurring Fee for the covered billing cycle.


Discounts

This area contains discounts that are provided on your plan. These can include device discounts, discounts on add-ons, and others.

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Details of Other Charges

These include other subscriptions, administrative fees, and other charges that you availed for the billing period.

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Device & Equipment/Installment

Details on devices and equipment availed. Installment terms as well as the amount will also be reflected in this area.


Summary of Excess Usage

Details of excess voice call usages (NDD, calls to non Globe/TM mobile numbers*, IDD, collect calls) are reflected in this area.


* If subscribed to an Unli Calls to Globe/TM bundle, calls made to other networks will not be reflected.

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Subscription Summary

These include other subscriptions, administrative fees, and other charges that you availed for the billing period.


Other Account Charges

A summary of all the other charges to your account.


Previous Bill Adjustments and Payments

This area reflects payments made, as well as billing adjustments made to your account.

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