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E-Waste Zero - Globe Help & Support

E-Waste Zero

What is E-Waste?

Electronic waste (e-waste) refers to any old, non-working, and end-of-life devices, covering all electrical and electronic equipment along with their components. It is also known as Waste Electrical and Electronic Equipment (WEEE), which is now considered as one of the fastest growing waste streams in the Philippines according to the Department of Environment and Natural Resources (DENR) - Environmental Management Bureau (EMB).

What is E-Waste Zero?

E-waste Zero is Globe's program focused on the responsible disposal and recycling of e-waste. The program was formerly called "Project 1 Phone" which was launched in 2014.

The program serves as a platform for everyone to donate their old, non-working electronic devices via participating Globe Stores, select malls and offices of partner organizations. It ensures that e-waste items, including old mobile phones, broken chargers, and other electronic gadgets do not end up in landfills.

Why is Globe championing the responsible disposal and recycling of e-waste?

Globe, as a telecommunications company, plays a critical role in promoting circularity in e-waste management. Various forms of e-wastes are present across our value chain, ranging from network equipment used in our operations to the distributed mobile phones and broadband devices to consumers. With these in mind, advocating circularity will help contribute to the proper management of these materials.

Circularity promotes sustainable consumption and production. This is a practice where products are kept in use for as long as possible, with the aim of eliminating waste and promoting resource use efficiency.

What are the milestones of E-Waste Zero?

Since its implementation in 2014, the E-Waste Zero Program has collected and recycled 216.7 metric tons of e-waste donations from individuals and organizations. It has also deployed more than 120 e-waste collection bins nationwide and has partnered with more than 80 organizations.

We also partnered with the United Nations Industrial Development Organization (UNIDO), the DENR, Ecowaste Coalition, and Brgy. Dampalit in Malabon City to establish a new community-based Treatment, Storage, and Disposal (TSD) facility. This community-based TSD facility aims to help local informal e-waste pickers in the proper handling and dismantling of e-waste.

In 2020, the program has also been recognized by the GSMA, the global mobile industry association, as one of the global best practices for take-back and collection programs. You may access the article HERE.

Why is there a redirection for E-Waste Zero?

We will redirect the program to focus on mobile and broadband devices in line with industry trends outlined by GSMA, the global association of mobile network operators. This shift will allow us to concentrate on our value chain and maximize our impact on e-waste circularity.
The redirection will be effective on September 1, 2023.

What e-waste items are still accepted by the program?

The list of accepted items will include those that Globe distributes to the market – old mobile phones, tablets, wearables (i.e., smart watch), broadband devices (i.e., modems, routers, etc.), and mobile peripherals (i.e., charging cables, adapters, earphones, etc.).

What items are no longer accepted?

All other e-waste items that are not part of Globe’s value chain, including but not limited to household appliances, office equipment, etc.

What will happen to the E-Waste Collection Bins located in Globe Stores and Other Locations?

The collection bins will still be available at their respective locations to receive e-waste donations. However, due to the Program’s redirection, we will limit the accepted items to mobile devices, broadband devices, and their peripherals.

For the location of the bins, please check the details HERE.

Will free door-to-door hauling of e-waste items still be available?

Yes, the free door-to-door hauling will still be available, but only for multiple e-waste items weighing at least 10 kg, composed of mobile devices, broadband devices, and their peripherals.

You may log your bulk hauling request HERE.

What happens to the donated e-waste items?

The collected e-waste items are processed by Globe’s recycling partners in the country. They segregate, treat, and store the e-waste in their facility. The remaining items are then exported to their main recycling and recovery facilities for further processing and extraction of precious metals.

For more information, you can contact us at [email protected].