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FAQ

Frequently Asked Questions on Globe's Official List of Social Media Accounts and Webpages

OFFICIAL GLOBE DIGITAL CHANNELS
Get the help you need conveniently with our online channels!
Download our MOBILE APPS and manage your account with just a few taps
GlobeOneThe digital companion for all your Globe Prepaid, Postpaid, TM, Prepaid WiFi, Broadband, and GFiber Prepaid needshttps://www.globe.com.ph/apps/globeone#gref
Head to our WEBSITES for the following transactions and more
Online ShopApply for postpaid and broadband accounts, order gadgets and accessories, shop for apparel, and more.https://new.globe.com.ph/
Online Bills PaymentPay your Globe Postpaid and Globe at Home bills using debit/credit cards and GCash.Corporate: https://www.globe.com.ph/paybillcorp
Online Plan RenewalRenew your plan's contracthttps://new.globe.com.ph/renew
TM https://www.tmtambayan.ph/
Globe myBusiness www.globe.com.ph/business/sme
Globe Business www.globe.com.ph/business/enterprise
GCash www.gcash.com
KonsultaMD https://konsulta.md/
Globe LABS https://www.globelabs.com.ph/#!/home
Globe Sustainability https://www.sustainability-globe.com.ph/
Discover what's new on our SOCIAL MEDIA ACCOUNTS
Globe Facebook: https://www.facebook.com/globeph
X: https://x.com/enjoyGLOBE
Instagram: https://www.instagram.com/enjoyglobe
TikTok: https://www.tiktok.com/@enjoyglobe
YouTube: globeph
LinkedIn: Globe Telecom
Globe At Home Online application: bb.globe.com.ph/fso-customer/
Facebook: https://www.facebook.com/globeathome
Viber Community for GAH Prepaid: https://invite.viber.com/?g2=AQBI4i6HaOTqrkv2ulAd3rRgWH0gNnMCepsJ3qVd9idBaJA1iekonJsprVDIeXPM&lang=en
Viber Community for GAH Postpaid: https://invite.viber.com/?g2=AQAu9HENRUNW%2BEvwofBAkSDba2cEjwBIh1Lo0LuKiQNIw2qCAjzm855Ca98F030%2B
Alagang Globe Viber Communities: https://www.globe.com.ph/broadband/viber-communities/new#gref
Choose Your Own Content from your GFiber Application: https://sam.globe.com.ph/cyo/
TM Tambayan Facebook: https://www.facebook.com/TMtambayan
X: https://x.com/tmtambayan
Instagram: https://www.instagram.com/tmtambayan
TikTok: https://www.youtube.com/@TMTambayan
Youtube: https://www.instagram.com/tmtambayan
Globe Business Facebook: https://www.facebook.com/globebusiness
X: https://x.com/Globe_Business
YouTube: youtube.com/GlobemyBusiness
LinkedIn: Globe Business
Instagram: https://www.instagram.com/globebusiness
GOMO Facebook: https://www.facebook.com/getgomo
Instagram: https://www.instagram.com/gomo.ph
X: https://x.com/gomo_ph
TikTok: https://www.tiktok.com/@gomo.ph
Youtube: https://www.youtube.com/@gomoph
0917 Lifestyle Facebook: https://www.facebook.com/0917LifestylePH
Instagram: https://www.instagram.com/0917
TikTok: https://www.tiktok.com/@0917lifestyle
Globe Online Shop Facebook: facebook.com/globechatshop
Thea of Globe Platinum Facebook: facebook.com/TheaOfGlobePlatinum/
Globe ICON Facebook: https://www.facebook.com/GlobeIcon/
Globe of Good Facebook: facebook.com/globeofgood
TikTok: tiktok.com/@globeofgood
YouTube: youtube.com/@globeofgood
Globe Poppin’ Facebook: facebook.com/poppin.globe
Twitter: @poppin_globe
Instagram: poppin.globe
Globe Parental Guidance Instagram: globeparentalguidance
Globe Kmmunity PH Facebook Group: https://www.facebook.com/groups/kmmunityph/
Twitter: @KmmunityPH
YouTube: Kmmunity PH
Viber: Kmmunity PH
Please transact only through these channels and remember that Globe will never ask for sensitive information such as your PIN, password, bank or credit card details.
#makeITsafePH

Here are some examples of unofficial accounts and their description:

  • Spam accounts – These use the Globe name but post unrelated content that is not associated with Globe.
  • Illegal online sellers – These sell unauthorized Globe hardware such as modems and routers, and may falsely claim to offer free access to Globe services.

Visit Globe's authorized payment channels and facilities here.

Yes we do. Please visit us at https://www.globe.com.ph/contact-us.

Yes. We'd appreciate it if you could report them to us through our official care channels.

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