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FAQ

Frequently Asked Questions on Globe's Official List of Social Media Accounts and Webpages

OFFICIAL GLOBE DIGITAL CHANNELS
Get the help you need conveniently with our online channels!
Download our MOBILE APPS and manage your account with just a few taps
GlobeOneThe digital companion for all your Globe Prepaid, Postpaid, TM, Prepaid WiFi, Broadband, and GFiber Prepaid needshttps://www.globe.com.ph/apps/globeone
Head to our WEBSITES for the following transactions and more
Online ShopApply for postpaid and broadband accounts, order gadgets and accessories, shop for apparel, and more.https://new.globe.com.ph/
Online Bills PaymentPay your Globe Postpaid and Globe AT HOME bills using debit/credit cards and GCash.Corporate: https://www.globe.com.ph/paybillcorp
Online Plan RenewalRenew your plan's contracthttps://new.globe.com.ph/renew
TMOfficial TM Tambayan portalhttps://www.tmtambayan.ph/
Globe myBusinessSolutions for small and medium enterpriseswww.globe.com.ph/business/sme
Globe BusinessEnterprise network and business ICT solutionswww.globe.com.ph/business/enterprise
GCashMobile wallet and financial serviceswww.gcash.com
KonsultaMD24/7 Telehealth and medical advicehttps://konsulta.md/
Globe LABSDeveloper APIs and digital innovation serviceshttps://www.globelabs.com.ph/#!/home
Globe SustainabilityEnvironmental, social, and governance initiativeshttps://www.sustainability-globe.com.ph/
Discover what's new on our SOCIAL MEDIA ACCOUNTS
GlobeOfficial brand social channelsFacebook: https://www.facebook.com/globeph
X: https://x.com/enjoyGLOBE
Instagram: https://www.instagram.com/enjoyglobe
TikTok: https://www.tiktok.com/@enjoyglobe
YouTube: globeph
LinkedIn: Globe Telecom
Globe AT HOMEBroadband support and communitiesOnline application: bb.globe.com.ph/fso-customer/
Facebook: https://www.facebook.com/globeathome
Viber Community for GAH Prepaid
Viber Community for GAH Postpaid
Alagang Globe Viber Communities
Choose Your Own Content from your GFiber Application: https://sam.globe.com.ph/cyo/
TM TambayanTM social channelsFacebook: https://www.facebook.com/TMtambayan
X: https://x.com/tmtambayan
Instagram: https://www.instagram.com/tmtambayan
TikTok: https://www.tiktok.com/@TMTambayan
YouTube: https://www.youtube.com/@TMTambayan
Globe BusinessBusiness social channelsFacebook: https://www.facebook.com/globebusiness
X: https://x.com/Globe_Business
YouTube: youtube.com/GlobemyBusiness
LinkedIn: Globe Business
Instagram: https://www.instagram.com/globebusiness
GOMOGOMO social channelsFacebook: https://www.facebook.com/getgomo
Instagram: https://www.instagram.com/gomo.ph
X: https://x.com/gomo_ph
TikTok: https://www.tiktok.com/@gomo.ph
YouTube: https://www.youtube.com/@gomoph
0917 LifestyleLifestyle merchandise channelsFacebook: https://www.facebook.com/0917LifestylePH
Instagram: https://www.instagram.com/0917
TikTok: https://www.tiktok.com/@0917lifestyle
Globe Online ShopOnline shop chat channelFacebook: facebook.com/globechatshop
Thea of Globe PlatinumPlatinum digital assistant channelFacebook: facebook.com/TheaOfGlobePlatinum/
Globe ICONEmployee and community portalFacebook: https://www.facebook.com/GlobeIcon/
Globe of GoodSustainability and social good channelsFacebook: facebook.com/globeofgood
TikTok: tiktok.com/@globeofgood
YouTube: youtube.com/@globeofgood
Globe Poppin’Pop culture and youth channelsFacebook: facebook.com/poppin.globe
Twitter: @poppin_globe
Instagram: poppin.globe
Globe Parental GuidanceParenting and digital safety communityInstagram: globeparentalguidance
Globe Kmmunity PHK-Culture community channelFacebook Group: https://www.facebook.com/groups/kmmunityph/
Twitter: @KmmunityPH
YouTube: Kmmunity PH
Viber: Kmmunity PH
Please transact only through these channels and remember that Globe will never ask for sensitive information such as your PIN, password, bank or credit card details.
#makeITsafePH

Here are some examples of unofficial accounts and their description:

  • Spam accounts – These use the Globe name but post unrelated content that is not associated with Globe.
  • Illegal online sellers – These sell unauthorized Globe hardware such as modems and routers, and may falsely claim to offer free access to Globe services.

Visit Globe's authorized payment channels and facilities here.

Yes we do. Please visit us at https://www.globe.com.ph/contact-us.

Yes. We'd appreciate it if you could report them to us through our official care channels.

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