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Official List of Text Message Senders - Globe Help & Support

Official List of Text Message Senders

How will I know if the text I received is an official message from Globe?

We have simplified our message senders to protect you from scam and other unofficial messages.

Which customers will receive these updated messages?

Our consumer customers will experience this change: AMAX, Mobile  Postpaid, Platinum, Globe Prepaid, TM, Globe at Home Postpaid and Home Prepaid WiFi.  We will update this advisory once we have included other brands.

What are these legitimate message senders names?

The following are the message senders with short description



AMAX AMAX For Retailers
AMAX_PROMO AMAX Commercial messages for Retailers
Globe_ALERT

Postpaid

Platinum

Prepaid

Public Safety Advisories, Network and Security-related messages
TM_ALERT TM Public Safety Advisories, Network and security-related messages
GLOBEOTP

Postpaid

Platinum

Prepaid

Broadband

HPW

TM*

GlobeOne
SWITCHOTP Prepaid Switch App
TMOTP TM TM App
KONEKTAYO Broadband Formerly KapitWiFi

GLOBEATHOME

Broadband

HPW

All Globe At Home Postpaid and Prepaid Messages

  • Engagement, catch-All and commercial
  • Public Safety Advisories, network and security-related messages
  • Billing-related

*Implementation of other sender numbers will be done in batches and the list may not capture other legitimate senders which includes 3rd party clients of Globe.


To check if the sender name is part of our accredited 3rd party clients, kindly check the FAQs of the these promos or campaigns.

What if I received a suspicious message from Globe?

If you receive any suspicious message, kindly report to https://www.globe.com.ph/stop-spam.

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