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Official List of Text Message Senders - Globe Help & Support

Official List of Text Message Senders

How will I know if the text I received is an official message from Globe?

We have simplified our message senders to protect you from scam and other unofficial messages.


Remember, Globe or 8080 will not send text messages with links or ask for your One-Time PIN. DO NOT click and avoid suspicious links to protect your personal info.

Which customers will receive these updated messages?

Our consumer customers will experience this change: AMAX, Mobile  Postpaid, Platinum, Globe Prepaid, TM, Globe at Home Postpaid, Home Prepaid WiFi, GFiber Prepaid and GOMO. We will update this advisory once we have included other brands.

What are these legitimate message senders names?

The following are the message senders with short description



AMAX AMAX For Retailers
AMAX_PROMO AMAX Commercial messages for Retailers
Globe_ALERT

Postpaid

Platinum

Prepaid

Public Safety Advisories, Network and Security-related messages
TM_ALERT TM Public Safety Advisories, Network and Security-related messages
GLOBEOTP

Postpaid

Platinum

Prepaid

Broadband

HPW

TM*

GlobeOne
KONEKTAYO Broadband Formerly KapitWiFi

GLOBEATHOME

Globe At Home

Postpaid

GFiber Prepaid

HPW

All Globe At Home Postpaid and Prepaid Messages

  • Engagement, catch-All and commercial
  • Public Safety Advisories, network and Security-related messages
  • Billing-related

GlobeOne

Postpaid

Platinum

Prepaid

Broadband

HPW

TM

All about your GlobeOne app

GLOBEREWARD

TM REWARDS

4438

Prepaid

Postpaid

Platinum

Globe At Home

TM

All Rewards- related messages

3733

Prepaid

TM

All Loan/Utang-related text messages

8080

Prepaid

Postpaid

Platinum

Globe At Home

Home Prepaid WiFi

TM

All Globe/TM promo-related text messages

GOMO

GOMO

All GOMO-related text messages

GLOBE_BILL

Postpaid

Platinum

Globe At Home

Billing related messages

For 3rd party clients, legitimate sender names may also be indicated in their official promo materials campaigns and websites. To check if the sender name is part of our accredited 3rd party clients, kindly check the FAQs of the these promos or campaigns

What if I received a suspicious message from Globe?

If you receive any suspicious message, kindly report to https://www.globe.com.ph/stop-spam.

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