Bill Cycle Change for Selected Mobile Postpaid Accounts
To be better able to manage each and every account, we shifted your bill cycle date to a date that is common with other customers. With this change, we will be able to ensure that each and every one of our customers can get the service that they deserve.
If your bill cut-off is on the 7th of the month, your new bill cycle will be moved to the 5th of the month, with a due date every 26th.
It won't affect the amount you have to pay for your bill. However, it will affect the timing of your amount due. This is because you will have a one-time prorated monthly recurring fee in your October bill. This prorated amount is equal to the number of days you were on your old bill cycle to your new one.
All due dates are scheduled 21 days after the bill cut-off date.
Your total amount due will be directly debited from your enrolled card 2 days after your new bill cut-off.