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Mobile Postpaid Plans FAQ - Globe Help & Support

Popular FAQs for Plans

What is Globe's latest postpaid plan?

Globe GPlans are the latest postpaid plans offered to customers who want to apply for postpaid subscriptions and existing postpaid customers up for plan renewal.

GPlans are bigger and better than ever as they let you enjoy worry-free surfing, calls and texts, as well as limitless life enablers that let you take control of the life you want:

  • Enjoy big data and free GoWiFi that allow you to always stay connected in the new normal
  • Enjoy unli allnet calls and texts for worry-free, non-stop communication with loved ones
  • With health as a top priority now more than ever, you get a free individual subscription to KonsultaMD that is coterminous with your plan
  • Comes with free GInsure coverage for 3 months (limited-time promo offer)

I'd like to avail of a Postpaid plan. What are the requirements I need to present?

The requirements needed to apply for this type of plan are the following: Proof of Identification, Proof of Billing Address and Proof of Financial Capacity. The table below shows the acceptable documents for each type of requirement:

Proof of Billing Address
  • Company ID
  • Driver's License
  • Passport (bearing signature)
Proof of Billing Address
  • Any Acceptable ID with Address
  • Credit Card Statement
  • Public Utility Bills (electric, water, cable)
  • Bank Statement
  • Notarized Contract of Lease
  • Airway Bill
  • Should be the latest copy and must not be expired.
Proof of Financial Capacity
  • Computerized 1-month Payslip
  • Certificate of Employment and Compensation
  • ITR with BIR or Bank-received Stamp (form 1700)
  • W-2 (form 2316)
  • Credit Card (swipe to charge advance monthly service fee)
  • 3-month Certificate of Allotment plus Employment Contract (for overseas workers)
  • Should be the latest copy and must not be expired.

What can I submit if I don't have any of those documents mentioned? What else can I submit as proof?

If you're an existing Globe subscriber OR a Line Only applicant: just present a valid I.D.

If you're from an OFW family: submit certificates of allotment for the last three months OR a copy of your foreign remittance slip. They will serve as your proof of income.

If you're a housewife: you may present original copies of Bank Statements, Electricity Bills, OR Rental Lease of Contract.

If you have no proof of income: You may choose to pay a 1-month Monthly Service Fee in advance via your credit card, get an existing Globe subscriber as a Guarantor, OR you can pay your Monthly Service Fee 6 months in advance.

I already have an existing line with Globe. Can I still get another line under my name?

Yes! You can get an additional line subject to existing credit policies. When you apply, you may be asked to submit further documents depending on the type of Postpaid plan you are applying for.