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FAQ

Popular FAQs for Plans

Globe GPlans are the newest postpaid plans designed for both new subscribers and existing customers looking to renew their plans. With bigger data allocations and unlimited calls and texts, GPlans lets you stay connected without worries.

To apply, you need to submit the following:

  • Proof of Identification
  • Proof of Billing Address
  • Proof of Financial Capacity

The table below shows the acceptable documents for each type of requirement:

Requirement TypeAcceptable Documents
Proof of Identification
  • Company ID
  • Driver's License
  • Passport (bearing signature)
  • SSS/TIN/GSIS ID
  • PRC/IBP ID
Proof of Billing Address
  • Any Acceptable ID with Address
  • Credit Card Statement
  • Public Utility Bills (electric, water, cable)
  • Bank Statement
  • Notarized Contract of Lease
  • Airway Bill
  • Should be the latest copy and must not be expired.
Proof of Financial Capacity
  • Computerized 1-month Payslip
  • Certificate of Employment and Compensation
  • ITR with BIR or Bank-received Stamp (Form 1700)
  • W-2 (Form 2316)
  • Credit Card (swipe to charge advance monthly service fee)
  • 3-month Certificate of Allotment plus Employment Contract (for overseas workers)
  • Should be the latest copy and must not be expired.

If you don’t have certain documents, here are your options:

  • Existing Globe customers or line-only applicants – A valid ID is required.
  • OFW families – Submit a certificate of allotment (last three months) or a foreign remittance slip as proof of income.
  • Housewives – Present bank statements, electricity bills, or a rental lease contract as proof of financial stability.
  • No proof of income? You can:
    • Pay a one-month Monthly Recurring Fee (MRF) in advance via credit card.
    • Get an existing Globe customer as a guarantor.
    • Pay six months' worth of MRF in advance.

Yes! You can apply for an additional postpaid line, subject to credit evaluation. Depending on the type of postpaid plan, you may be required to submit additional documents.

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