Promo and Load Loan Offer

Promo and Load Loan Offer? What's this?

With this new service, for Globe and TM Prepaid customers, you can now borrow promos and load amounts for non-stop connection even if you're out of load!


Here's the list of the promos and load amounts that you can borrow. Don't forget that the validity of the service or promo you register for will apply.

Globe Prepaid
LOAN LOAD5
5 peso load (valid for 3 days)
LOAN LOAD10
10 peso load (valid for 3 days)
LOAN LOAD15
15 peso load (valid for 15 days)
LOAN LOAD20
20 peso load (valid for 15 days)
LOAN LOAD25
25 peso load (valid for 15 days)
LOAN LOAD30
30 peso load (valid for 15 days)
LOAN LOAD35
35 peso load (valid for 15 days)
LOAN LOAD40
40 peso load (valid for 15 days)
LOAN LOAD45
45 peso load (valid for 15 days)
LOAN LOAD50
50 peso load (valid for 15 days)
LOAN GOSURF1040MB data + unli allnet texts valid for 1 day
LOAN GOSURF1540MB data + 30MB Pokemon Go + unli allnet texts, all valid for 2 days
LOAN GOSURF30150MB data + 50MB of chosen app + unli allnet texts, all valid for 2 days
LOAN GOSURF501GB data + 300MB of chosen app + unli allnet texts, all valid for 3 days
LOAN SUPERFB10Unli FB valid for 1 day
LOAN SUPERFB15Unli FB valid for 2 days
LOAN SULITXT 15100 texts to Globe/TM valid for 1 day
LOAN GOUNLI20Unli Globe/TM calls + 20 all-net texts + 15MB valid for 1 day
LOAN GOUNLI25FBUnli Globe/TM calls + Unli all-net texts + Unli FB valid for 1 day
LOAN GOUNLI25Unli Globe/TM calls + Unli all-net texts + Unli Viber valid for 1 day
LOAN GOUNLI30Unli Globe/TM calls + Unli all-net texts + FREE UNLICHAT valid for 1 day
LOAN VIBER10Viber access valid for 1 day
LOAN TWITTER10Twitter access valid for 1 day
LOAN GOOGLE15Google access valid for 1 day
LOAN IG20Instagram access valid for 1 day
LOAN WATTPAD5Wattpad access up to 20MB valid for 1 day
TM
UTANG LOAD55 peso load (valid for 3 days)
UTANG LOAD1010 peso load (valid for 3 days)
UTANG LOAD1515 peso load (valid for 15 days)
UTANG LOAD2020 peso load (valid for 15 days)
UTANG LOAD2525 peso load  (valid for 15 days)
UTANG LOAD3030 peso load  (valid for 15 days)
UTANG LOAD3535 peso load  (valid for 15 days)
UTANG LOAD4040 peso load  (valid for 15 days)
UTANG LOAD4545 peso load  (valid for 15 days)
UTANG LOAD5050 peso load  (valid for 15 days)
UTANG GOSURF55MB Surfing + 100MB Spotify valid for 1 day
UTANG GOSURF1040MB Surfing valid for 1 day
UTANG GOSURF1540MB data + 30MB Pokemon Go, all valid for 2 days
UTANG GOSURF30150MB of surfing + 50MB of chosen app valid for 2 days
UTANG GOSURF501GB data + 300MB of chosen app valid for 3 days
UTANG ASTIGFB10Unli FB valid for 1 day
UTANG C1010 mins calls to TM/Globe + Unli texts to TM/Globe + 50 texts to other networks valid for 1 day
UTANG C1510 mins calls to TM/Globe + Unli texts to TM/Globe + 50 texts to other networks valid for 2 days
UTANG C2020 mins calls to TM/Globe + Unli texts to TM/Globe + 50 texts to other networks valid for 3 days
UTANG T10Unli texts to TM/Globe valid for 2 days
UTANG U15Unli calls  to TM/Globe valid for 1 day
UTANG SULITXT 525 texts to TM/Globe valid for 1 day
UTANG WATTPAD5Wattpad access up to 20MB valid for 1 day

Seems helpful! But how does this differ from your current Emergency SMS Service offer?

With the Emergency SMS Service, you can only get three (3) texts to Globe/TM numbers valid for 1 day, plus Php1 load.

But with this new loan service, you can borrow your favorite promos. You can also borrow load which will allow you to get any promo you want within the load denomination.

Will the loan services cost the same as the regular services?

The loan prices will be equal to the promo/load regular price + service fee.


Here's the breakdown of the total amount to be charged per service:

Globe
Loan offers
DescriptionSRPService FeeCharged upon reload
LOAN LOAD55 peso load (valid for 3 days)516
LOAN LOAD10
10 peso load (valid for 3 days)10212
LOAN LOAD15
15 peso load (valid for 3 days)15318
LOAN LOAD20
20 peso load (valid for 15 days)29424
LOAN LOAD25
25 peso load (valid for 15 days)25530
LOAN LOAD30
30 peso load (valid for 15 days)30636
LOAN LOAD35
35 peso load (valid for 15 days)35742
LOAN LOAD40
40 peso load (valid for 15 days)40848
LOAN LOAD45
45 peso load (valid for 15 days)45954
LOAN LOAD50
50 peso load (valid for 15 days)501060
SURFSOS
5MB data505
LOAN GOSURF10
40MB of surfing valid for 1 day10212
LOAN GOSURF15
50MB of surfing + 30MB Pokemon GO valid for 1 day15318
LOAN GOSURF50
1GB data + 300MB of chosen app valid for 3 days501060
LOAN SUPERFB10All-day FB acces, valid for 1 day10212
LOAN SUPERFB15All-day FB access, valid for 2 days15318
LOAN SULITXT 15100 texts to Globe/TM valid for 1 day15318
LOAN GOTxt19Plus20 mins. calls to Globe/TM + Unli all-net texts +15MB valid for 1 day19423
LOAN GOUNLI20Unli Globe/TM calls + 20 all-net texts + 15MB valid for 1 day
20424
LOAN GOUNLI25Unli calls to Globe/TM + Unli all-net texts + Unli Viber valid for 1 day25530
LOAN GOUNLI30Unli Globe/TM calls + Unli all-net texts + FREE UNLICHAT valid for 1 day30636
LOAN GOUNLI50
Unli calls to Globe/TM + unli allnet texts + 50MB for mobile surfing, valid for 3 days501060
LOAN GOUNLI25FB
Unli Globe/TM calls + Unli all-net texts + Unli FB valid for 1 day25530
LOAN VIBER10
Viber access valid for 1 day10212
LOAN TWITTER10
Twitter access valid for 1 day10212
LOAN GOOGLE15
Google access valid for 1 day15318
LOAN IG20Instagram access valid for 1 day20424
LOAN WATTPAD5Wattpad access up to 20MB valid for 1 day516
LOAN YOUTUBE10100MB access to Youtube and DailyMotion valid for 1 day10212
TM
Utang offersDescriptionSRPService FeeCharged upon reload
UTANG LOAD55 peso load (valid for 3 days)516
UTANG LOAD1010 peso load (valid for 3 days)10212
UTANG LOAD1515 peso load (valid for 15 days)15318
UTANG LOAD2020 peso load (valid for 15 days)20424
UTANG LOAD2525 peso load (valid for 15 days)25530
UTANG LOAD3030 peso load (valid for 15 days)30636
UTANG LOAD3535 peso load (valid for 15 days)35742
UTANG LOAD4040 peso load (valid for 15 days)40848
UTANG LOAD4545 peso load (valid for 15 days)45954
UTANG LOAD5050 peso load (valid for 15 days)501060
UTANG GOSURF55MB data505
UTANG GOSURF10
10212
UTANG GOSURF15
15318
UTANG GOSURF30100MB Surfing + 200MB Spotify and playing games valid for 1 day15318
UTANG GOSURF50700MB Surfing + 400MB Spotify and playing games valid for 3 days15318
UTANG ASTIGFB10All-day access FB valid for 1 day10212
UTANG C1010 mins calls to TM/Globe + Unli texts to TM/Globe + 50 texts to other networks valid for 1 day10212
UTANG C1510 mins calls to TM/Globe + Unli texts to TM/Globe + 50 texts to other networks valid for 2 days15318
UTANG C2020 mins calls to TM/Globe + Unli texts to TM/Globe + 50 texts to other networks valid for 3 days20424
UTANG CA10Unli texts and calls to TM/Globe + 50 texts to other network valid for 1 day10212
UTANG CA20Unli texts and calls to TM/Globe + 50 texts to other network valid for 3 days20424
UTANG CU10
100 texts to ALL networks valid for 2 days10212
UTANG T10Unli texts to TM/Globe valid for 2 days10212
UTANG U15Unli calls to TM/Globe valid for 1 day15318
UTANG UA10Unli texts to all networks valid for 1 day10212
UTANG SULITXT525 texts to TM/Globe valid for 1 day516
UTANG WATTPAD5Wattpad access up to 20MB valid for 1 day516

What is the service fee for?

The service fee serves as a transaction fee for advancing the service, even before payment.

Will I be charged an interest depending on how long I pay for the borrowed service?

Nope, there's no interest charged. Only a fixed service fee is charged depending on the amount of the loan service you availed. It doesn't get higher depending on the number of days unpaid. But of course, it will always be better if you pay immediately as you may be eligible to avail of bigger product loans in the future.

How will I know if I am eligible to borrow loan or a promo?

If you're eligible, you will receive an SMS notification offering you the loan. You may also check *143# and select Loans for Prepaid or Utang for TM to get a complete list of offers. You might also see an ad on your Facebook account.

Can I avail of this via *143#?

Yes, you can now avail of it by dialing *143#. For Globe Prepaid, just look for LOANS and for TM, it should be UTANG.

I'm looking for the GTSOS/Emergency Text Service under MyAccount, but I can't find it there now. Is it still available?

Don't worry, it's still being offered but is now placed under LOANS for Globe Prepaid and under UTANG for TM.

Why is the menu that I see on *143 different from what my friends see in their phone?

Customers may see different lists depending on their tenure (how long they've been using Globe Prepaid/TM), loading activity and usage. Note that as your activity and tenure change, the list in the menu may change as well.

Why am I only seeing GTSOS/Emergency Text Service? Are there no other Loan/Utang offers for me?

For now, you may enjoy 3 texts and P1 load with GTSOS. The list of loans/utang you can avail of can possibly grow based on your loading activity and usage, so keep on loading and using Globe/TM!

How can I make a promo or load loan via *143#?

Step 1: On the first menu, go to LOANS/UTANG then LOAN/UTANG OFFERS.


Step 2: On the list of loans/utang available for you, select the number of the offer to check the promo and price details.


Step 3: Choose among the offers then SUBSCRIBE. If you'd like to check the offers again, choose BACK.


Upon choosing an offer, you'll receive a confirmation message.

How can I check the status of my loan via *143#?

On the first menu, simply go to LOANS/UTANG then under it choose STATUS.

How can I stop my loan via *143#?

This is easy as one, two, and three! Just go to the first menu, go to LOANS/UTANG and then choose UNSUBSCRIBE.

I'm eligible for a loan. Could you teach me how to loan a promo?

No prob! All you have to do is send the keyword of the loan promo to 3733.

How will I know if my loan promo registration was successful?

Don't worry as upon successful registration, you will receive a confirmation message via SMS.

Why did I receive an error message when I tried to avail of the loan services?

If you try to register but received an error message, this may be because of the following reasons:


  • You are not eligible to loan a service.
  • You are not eligible to the service that you're trying to register to but qualified to another loan service.
  • You have an outstanding or unpaid loan.You may still have an active service that can't co-exist with the loan service that you're trying to register to.


For example, you can't borrow LOAN GOUNLI25 if you have an active GOUNLI25 promo

Can I avail of a loan service multiple times?

You can only borrow one service at a time, whether it is a promo or load loan. Once you have settled your existing or outstanding loan, that's the time that you can avail of a loan again.


Take note that your loan offer may change on a monthly basis. You may know if your eligibility has changed based on the offer that will be sent to you via SMS.

I'm a TM customer. Can I "extend" the TM promo that I borrowed?

Sorry, but loan promos can't be extended.

Oh, I see. Can I use the loan services while I'm abroad?

Sorry, the loan services can't be used outside the Philippines.

Are the GOSURF loans the same as the paid, regular ones?

Not all. There are offers available only as a loan. LOAN/UTANG GOSURF10 and 15, meanwhile have the same offer as the paid ones. You may refer to the table below for more details:

Globe
Description
SRPService FeeCharged upon reload
LOAN GOSURF10
40MB Surfing + 200MB Spotify and games valid for 1 day
10212
LOAN GOSURF15
40MB Surfing + 300MB Spotify and games valid for 2 days
15318
LOAN GOSURF30
100MB Surfing + 200MB Spotify valid for 1 day
15318
LOAN GOSURF50
700MB data + 400MB Spotify valid for 3 days
15318
TM
Description
SRPService FeeCharged upon reload
LOAN GOSURF10
40MB of surfing valid for 1 day
10212
LOAN GOSURF15
50MB of surfing + 30MB Pokemon GO valid for 1 day
15318
LOAN GOSURF30
150MB of surfing + 50MB of chosen app valid for 2 days
30636
LOAN GOSURF50
1GB data + 300MB of chosen app valid for 3 days
501060

I already received the message saying that I have successfully availed of the loan. How can I check my remaining balance or subscription status?

For Globe customers:

LOAN SERVICES
BAL INQUIRY
LOAN LOAD5Text BAL to 222
LOAN LOAD10
Text BAL to 222
LOAN LOAD15
Text BAL to 222
LOAN LOAD20
Text BAL to 222
LOAN LOAD25
Text BAL to 222
LOAN LOAD30
Text BAL to 222
LOAN LOAD35
Text BAL to 222
LOAN LOAD40
Text BAL to 222
LOAN LOAD45
Text BAL to 222
LOAN LOAD50
Text BAL to 222
LOAN GOSURF5Text LOAN< space >GOSURF5< space>BAL to 3733
LOAN GOSURF10Text LOAN< space >GOSURF10< space>BAL to 3733
LOAN GOSURF15Text LOAN< space >GOSURF15< space>BAL to 3733
LOAN GOSURF30Text LOAN< space >GOSURF30< space>BAL to 3733
LOAN GOSURF50Text LOAN< space >GOSURF50< space>BAL to 3733
LOAN SUPERFB10Text LOAN< space >SUPERFB10< space >BAL to 3733
LOAN SUPERFB15Text LOAN< space >SUPERFB15< space >BAL to 3733
LOAN SULITXT 15Text LOAN< space >SULITXT 15< space>BAL to 3733
LOAN GOTxt19PlusText LOAN< space >GoTxt19Plus< space>BAL to 3733
LOAN GOUNLI20Text LOAN< space >GOUNLI20< space>BAL to 3733
LOAN GOUNLI25Text LOAN< space >GOUNLI25< space>BAL to 3733
LOAN GOUNLI30Text LOAN< space >GOUNLI30< space>BAL to 3733
LOAN GOUNLI25FB
Text LOAN< space >GOUNLI25FB< space >BAL to 3733
LOAN VIBER10
Text LOAN< space >VIBER10< space >BAL to 3733
LOAN TWITTER10
Text LOAN< space >TWITTER10< space >BAL to 3733
LOAN GOOGLE15
Text LOAN< space >GOOGLE15< space >BAL to 3733
LOAN IG20Text LOAN< space >IG20< space >BAL to 3733
LOAN WATTPAD5Text LOAN< space >YOUTUBE10< space >BAL to 3733
LOAN YOUTUBE10100MB access to Youtube and DailyMotion valid for 1 day
LOAN SURFSOSText SURFSOSBAL to 3733

For Globe customers:

LOAN SERVICES
BAL INQUIRY
UTANG LOAD5
Dial *143#
UTANG LOAD10
Dial *143#
UTANG LOAD15
Dial *143#
UTANG LOAD20
Dial *143#
UTANG LOAD25
Dial *143#
UTANG LOAD30
Dial *143#
UTANG LOAD35
Dial *143#
UTANG LOAD40
Dial *143#
UTANG LOAD45
Dial *143#
UTANG LOAD50
Dial *143#
UTANG GOSURF10
Text UTANG< space >GOSURF10< space>BAL to 3733
UTANG GOSURF15
Text UTANG< space >GOSURF15< space>BAL to 3733
UTANG GOSURF30
Text UTANG< space >GOSURF30< space>BAL to 3733
UTANG GOSURF50
Text LOAN< space >GOSURF50< space>BAL to 3733
UTANG ASTIGFB10
Text UTANG< space >ASTIGFB10< space>BAL to 3733
UTANG C10
Text UTANG< space >C10< space>BAL to 3733
UTANG C15
Text UTANG< space >C15< space>BAL to 3733
UTANG C20
Text UTANG< space >C20< space>BAL to 3733
UTANG CA10
Text UTANG< space >CA10< space>BAL to 3733
UTANG CA20
Text UTANG< space >CA20< space>BAL to 3733
UTANG CU10
Text UTANG< space >CU10< space>BAL to 3733
UTANG T10
Text UTANG< space >T10< space>BAL to 3733
UTANG U15
Text UTANG< space >U15< space>BAL to 3733
UTANG SULITXT 5
Text UTANG< space >SULITXT 5< space>BAL to 3733
UTANG WATTPAD5
Text UTANG< space >WATTPAD5< space>BAL to 3733
SURFSOS
Text SURFSOSBAL to 3733

How do I pay for my existing loan and how will I know if it has been settled?

The total loan amount (regular price + service fee) will be automatically deducted upon your next reload.

Ah, I get it. What if I successfully availed of the loan and loaded the same day? Will the deduction happen on the same day as well?

The automatic deduction will happen in your next reload after availment of the loan service. In your example, yep, the loan will be deducted on the same day.

After payment, can I avail of a loan service again?

Once the loan has been deducted, yep, you can loan again.


Take note that your loan offer may change on a monthly basis. You may know if your eligibility has changed based on the offer that will be sent to you via SMS.

I can't use my active Globe/TM promo after loan collection. What's happening?

Maybe the promo that you're currently registered to requires a maintaining balance. Kindly check your Prepaid load. If you loaded an amount which is just enough to settle your loan, you have to reload again to be able to have enough maintaining balance to continue using your promo service.

Can I unsubscribe from the loan service?

Yes, you just need to text the unsubscribe keyword to 3733.


For Globe customers:

LOAN SERVICES
OPT OUT KEYWORD
LOAN GOSURF10
STOP< space >LOAN< space>GOSURF10
LOAN GOSURF15STOP< space >LOAN< space>GOSURF15
LOAN GOSURF50STOP< space >LOAN< space>GOSURF50
LOAN SUPERFB10STOP< space >LOAN< space>SUPERFB10
LOAN SUPERFB15STOP< space >LOAN< space>SUPERFB15
LOAN GOTxt19PlusSTOP< space >LOAN< space>GoTxt19Plus
LOAN SULITXT 15STOP< space >LOAN< space> SULITXT 15
LOAN GOUNLI20STOP< space >LOAN< space>GOUNLI20
LOAN GOUNLI25FBSTOP< space >LOAN< space>GOUNLI25FB
LOAN GOUNLI25STOP< space >LOAN< space>GOUNLI25
LOAN GOUNLI30STOP< space >LOAN< space>GOUNLI30
LOAN GOUNLI50STOP< space >LOAN< space>GOUNLI50
LOAN VIBER10STOP< space >LOAN< space>VIBER10
LOAN TWITTER10STOP< space >LOAN< space>TWITTER10
LOAN GOOGLE15STOP< space >LOAN< space>GOOGLE15
LOAN IG20STOP< space >LOAN< space>IG20
LOAN WATTPAD5STOP< space >LOAN< space>WATTPAD5
SURFSOSSTOP< space >SURFSOS

For TM customers:

LOAN SERVICES
OPT OUT KEYWORD
UTANG GOSURF5
STOP< space >UTANG< space>GOSURF5
UTANG GOSURF10STOP< space >UTANG< space>GOSURF10
UTANG GOSURF15STOP< space >UTANG< space>GOSURF15
UTANG GOSURF30STOP< space >UTANG< space>GOSURF30
UTANG GOSURF50STOP< space >UTANG< space>GOSURF50
UTANG ASTIGFB10STOP< space >UTANG< space>ASTIGFB10
UTANG C10STOP< space >UTANG< space>C10
UTANG C15STOP< space >UTANG< space>C15
UTANG C20STOP< space >UTANG< space>C20
UTANG CA10STOP< space >UTANG< space>CA10
UTANG CA20STOP< space >UTANG< space>CA20
UTANG CU10STOP< space >UTANG< space>CU10
UTANG T10STOP< space >UTANG< space>T10
UTANG U15STOP< space >UTANG< space>U15
UTANG SULITXT 5STOP< space >UTANG< space>SULITXT 5
UTANG WATTPAD5STOP< space >UTANG< space>WATTPAD5
SURFSOSSTOP< space >SURFSOS

I received an SMS offering me a loan, is this the only option I have?

If you are a Globe Prepaid customer, you can text LOANINFO to 3733 and it will show you the list of loan services you can borrow.


If you are a TM customer, you can text UTANGINFO to 3733 and it will show you the list of loan services you can borrow.

Will the INFO text require a fee?

No, texting LOANINFO or UTANGINFO to 3733 is free.

I received the following message, what does this mean?

"Zero load and need to text? Our Emergency Text Service lets you borrow 3 texts to Globe/TM valid for 1 day plus P1 load. To register, text GTSOS to 3733. The P4 you borrowed will be deducted upon your next reload. "


"Walang load at kailangang mag-text? Sa aming Emergency Text Service, makakahiram ka ng 3 texts to TM/Globe plus P1 load. Para mag-register, i-text ang GTSOS sa 3733. Ang iyong hiniram na P4 ay ibabawas sa iyong susunod na reload."


This means, that as of the moment you can borrow GTSOS4 which is P4 with 3 SMS and 1 Peso load. You may get this loan by dialing *143#.

When I texted LOAN<space>INFO/ UTANG<space>INFO, this is the message I got, how do I register?

For Globe Prepaid Customers:


Message Received: To borrow promo or load, text LOANKeyword to 3733. List of available keywords and prices: GOSURF5 (P5 + P1 Service Fee); LOAD5 (P5 + P1 Service Fee). The total amount, including service fee will be deducted on your next reload.


Registration Process: You may register by texting LOANKeyword to 3733. The keyword in this example are GOSURF5 and LOAD5. If you would like to register for the GOSURF5, you have to text LOANGOSURF5 to 3733.


For TM Customers:


Message Received:To borrow promo o load, text UTANGKeyword to 3733.Below are the keywords and their prices: GOSURF5 (P5 + P1 Service Fee); LOAD5 (P5 + P1 Service Fee); SULITXT 5 (P5 + P1 Service Fee). Ang total na amount, kasama ang service fee ay ibabawas sa susunod mong pag-load.


Registration Process: You may register by texting UTANGKeyword to 3733. The keyword in this example are GOSURF5, LOAD5 and SULITXT 5. If you would like to register for the SULITXT 5, you have to text UTANGSULITXT 5 to 3733.

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