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FAQ

Frequently Asked Questions on The All-New Globe Rewards Program

The All-New Globe Rewards is a loyalty program that turns every peso you spend into amazing rewards! Enjoy benefits across food, shopping, health, gaming, entertainment, and more. 

Make your everyday spending work for you with the perks you deserve!

Joining the Rewards Program is completely free! Once you’re a member, every load purchase or bill payment made through the GlobeOne app earns you points. 

Plus, you'll get exclusive access to our catalog and flash deals, along with discount vouchers, freebies, and perks.

  • Globe Rewards: This loyalty program is available to all customers. You can earn points based on your load, promo purchases, or bill payments made through GlobeOne, and enjoy access to a variety of partners listed in the Rewards catalog.
  • Globe Rewards+. This is your premium membership for Globe Prepaid users!
  • To become a Globe Rewards+ member, simply spend at least P1,200 in load or your favorite promos, over the past 90 days. Once eligible, accept the Terms and Conditions via the GlobeOne app to unlock your benefits.
  • Membership is valid for 90 days. To continue enjoying the perks, maintain a P1,200 total spend every 90 days. You can track your progress through the spend meter via the GlobeOne app.

We highly encourage you to join now so you can enjoy the full benefits of our Rewards Program. By not joining, you’re missing out on the chance to earn points, claim exclusive freebies, explore our extensive catalog, and much more!

As a Globe Prepaid, Postpaid, Platinum, Globe AT HOME, Home Prepaid WiFi or GFiber Prepaid customer, you’ll earn 1 point for every ₱50 spent on load, promo purchases, or bill payments for your Globe account(s) (excluding subsidized devices) made through GlobeOne. For bill payments made outside GlobeOne, the points earned will be 0.25 per ₱50. To maximize your rewards, we recommend using the GlobeOne app for bigger points. Purchases made through other channels—such as sari-sari stores, GCash, or payments for other billers like credit cards, cable, and internet via GlobeOne—will not earn Rewards points. 

Additionally, transactions such as "Charge to own Load" and "Using promo as load" are not eligible for points. 

For GFiber Prepaid accounts, your linked GP/TM mobile number will earn or receive the Rewards points. 

Note: Rewards points earned on your enrolled mobile or account number between January 1 and December 31 of the current year will expire at midnight on April 1 (the very start of April 1 of the following year) 

End of the redemption period will be on March 31. You must use your rewards points to prevent them from expiring. 

Platinum and Globe Postpaid customers on the All-New GPlan Plus plan until March 31, 2026 will not experience points expiry.

Once you join, you’ll get exclusive access to our Rewards catalog, where you can redeem everything from calls, texts, and data to a wide variety of offers across food, shopping, gaming, entertainment, and more! 

And the best part? Some offers can be redeemed without using points! This exclusive access is reserved for Rewards members, so don’t miss out.

The Rewards Program offers exclusive benefits, so we recommend joining to explore and enjoy our special catalog. Don’t let this opportunity pass you by—join and treat yourself to premium rewards and privileges!

Yes, each account needs to join the Rewards Program, but don’t worry—it’s super easy! Just tap the ‘Redeem Rewards’ section and click ‘Join Now’ for each account.

Please check your Play Store or App Store for any available app updates. If you’ve updated but still don’t see the Rewards enrollment banner, try again later. 

We’re working hard to ensure all our customers can access the new Rewards program on their devices.