Globe Postpaid and Prepaid subscribers must have an active data roaming subscription. For Postpaid subscribers, simply turn on your mobile data and set your data roaming settings to 5G. For Prepaid subscribers, get your favorite Roam Surf promo via the GlobeOne app, GCash, or dial *143# and select MyAccount > Roaming & Intl.
All set! You can monitor your real-time 5G data usage while Roaming via the GlobeOne app.
WHERE TO EXPERIENCE 5G ABROAD
Globe's 5G Roaming service will start to roll-out in top international destinations in the coming months.
5G FREQUENCY BANDS
COMPATIBLE 5G DEVICES ISSUED BY GLOBE
N41 (2600 MHz)
Apple iPhone 12 Apple iPhone 12 Pro Apple iPhone 12 Pro Max Apple iPhone 12 Mini
Huawei Mate 30 Pro 5G Huawei Mate 40 Pro 5G Huawei Mate XS 5G Huawei Nova 7 Huawei Nova 7 SE Huawei P40 Huawei P40 Pro Huawei P40 Pro+
What is the actual data experience for 5G roaming services?
For Globe subscribers traveling internationally and latching onto a 5G network, 5G speed is dependent on the roaming partner, but on average can reach up to 150Mbps. This can also be affected by:
Your proximity to a 5G cellsite which has a bearing on both your indoor and outdoor coverage
Whether or not the roaming partner's frequency/network band supports your 5G device's network band
Your data roaming subscription
For foreign tourists, on your visit to the Philippines, Globe's 5G speed can reach up to 100 Mbps and this can be affected by:
Your proximity to a 5G cellsite which has a bearing on both indoor and outdoor coverage
Whether or not the frequency/network band of your 5G device is supported by Globe
Your data roaming subscription
When I go abroad, how will I know if my destination country has 5G roaming?
To enjoy 5G roaming, make sure of the following:
Your SIM is 4G/LTE
The network mode in your phone setting is set to 5G
If you're a postpaid customer, your data roaming and mobile data must be turned ON to automatically activate Roam Surf399
If you're a prepaid customer, register to a Roam Surf promo via the GlobeOne app
You're in a 5G-enabled area
Prior to your departure, check if your 5G device's frequency/network band is supported by the roaming partner in your destination country. You may also check your phone's frequency band from your phone manufacturer's website.
Upon your arrival abroad, you'll know you're in a 5G-enabled zone when you see the 5G icon displaying on your smartphone.
You'll be able to enjoy 5G roaming on your Roam Surf promo at no extra charge.
5G roaming won't interfere when you make IDD calls but your device will automatically shift its signal to 3G or 4G/LTE during a call and revert to 5G after.
Currently, our 5G-ready roaming partner is AIS Thailand, with N41 (2600MHz) frequency.
I'm a foreigner using 5G in my home country; can I use 5G in the Philippines and where is it available?
Prior to visiting the Philippines, check if your 5G device's frequency/network band is supported by Globe. Listed below are Globe's supported frequencies: N78 (3.5 GHz) and N41 (2.6GHz).
You may also check your phone's frequency band from your phone manufacturer's website.
Upon your arrival here, you'll know you're in a 5G-enabled area when you see the 5G icon displayed on your smartphone.
Globe 5G is currently available in Metro Manila and 8 key cities in Visayas and Mindanao. Coverage expansion continues for both outdoor and indoor.