Reinvent the Way You Travel with 5G Roaming

Superfast Speeds

Be ready for anything while traveling abroad with ultra-fast data roaming.

Clearer Video Calls

Bridge the distance with your loved ones with crystal clear voice and HD video while abroad.

Enjoy 5G with Roam Surf Promos

Experience 5G Roaming with the Roam Surf promos you love, at no extra cost.

Experience 5G Roaming


5G INFOGRAPHIC

Learn more about the world’s newest cutting-edge technology.



FAQ

What is the actual data experience for 5G roaming services?

For Globe subscribers traveling internationally and latching onto a 5G network, 5G speed is dependent on the roaming partner, but on average can reach up to 150Mbps. This can also be affected by:


  • Your proximity to a 5G cellsite which has a bearing on both your indoor and outdoor coverage

  • Whether or not the roaming partner's frequency/network band supports your 5G device's network band

  • Your data roaming subscription


For foreign tourists, on your visit to the Philippines, Globe's 5G speed can reach up to 100 Mbps and this can be affected by:


  • Your proximity to a 5G cellsite which has a bearing on both indoor and outdoor coverage

  • Whether or not the frequency/network band of your 5G device is supported by Globe

  • Your data roaming subscription

When I go abroad, how will I know if my destination country has 5G roaming?

To enjoy 5G roaming, make sure of the following:


  • Your SIM is 4G/LTE
  • The network mode in your phone setting is set to 5G
  • If you're a postpaid customer, your data roaming and mobile data must be turned ON to automatically activate Roam Surf399
  • If you're a prepaid customer, register to a Roam Surf promo via the GlobeOne app
  • You're in a 5G-enabled area


Prior to your departure, check if your 5G device's frequency/network band is supported by the roaming partner in your destination country. You may also check your phone's frequency band from your phone manufacturer's website.


Upon your arrival abroad, you'll know you're in a 5G-enabled zone when you see the 5G icon displaying on your smartphone.


You'll be able to enjoy 5G roaming on your Roam Surf promo at no extra charge.


5G roaming won't interfere when you make IDD calls but your device will automatically shift its signal to 3G or 4G/LTE during a call and revert to 5G after.


Currently, our 5G-ready roaming partner is AIS Thailand, with N41 (2600MHz) frequency.

I'm a foreigner using 5G in my home country; can I use 5G in the Philippines and where is it available?

Prior to visiting the Philippines, check if your 5G device's frequency/network band is supported by Globe. Listed below are Globe's supported frequencies: N78 (3.5 GHz) and N41 (2.6GHz).


You may also check your phone's frequency band from your phone manufacturer's website.


Upon your arrival here, you'll know you're in a 5G-enabled area when you see the 5G icon displayed on your smartphone.


Globe 5G is currently available in Metro Manila and 8 key cities in Visayas and Mindanao. Coverage expansion continues for both outdoor and indoor.


For a full list of 5G-covered areas in the Philippines, go to https://www.globe.com.ph/5g/areas.html

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