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VoLTE Roaming

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What’s VoLTE? 

VoLTE (Voice-over-LTE) roaming lets you access audio call and text services in countries that no longer have 2G and/or 3G networks. It connects your calls to LTE instead of a cellular signal, giving you the highest quality audio every time.

Check this list to see if your device is VoLTE-capable. If you’re not yet on a VoLTE-capable device, get yours today from the Globe Online Shop or the nearest Globe Store.

Where to Experience VoLTE Roaming Abroad

Watch out for more destinations where VoLTE will soon be available for Globe customers.

Globe Traveler

Globe customers can experience VoLTE Roaming while roaming in the following destinations.

DestinationPartner Network
Aland (Finland)Elisa Finland
AustraliaOPTUS
AustraliaVodafone
AustriaT-Mobile Austria
AustriaH3G Austria
Balearic Islands (Spain)Movistar
BelgiumProximus Belgium
CanadaTelus Canada
CanadaBell Mobility
CanadaSasktel
CanadaCanada Videotron
Canary Islands (Spain)Telefonica Spain / TME
ChinaChina Mobile
Costa RicaClaro Costa Rica
Czech RepublicTELEFONICA (O2)
Czech RepublicT-Mobile CZ
EstoniaTele2 EE
EstoniaElisa Eesti
FinlandELISA Finland
GermanyTMobile DE
GotlandTele2 SE
GreeceCosmote
GuamIT&E
HebridesO2 UK
HondurasClaro Honduras
HongkongHTCL
HongkongPCCW
HongkongHK CSL
HungaryT-Mobile Hungary
IcelandNOVA
IcelandVodafone Iceland
IndiaAirTel
IndonesiaTelkomsel Indonesia
IsraelHot Mobile
ItalyTIM
JapanSoftBank
JapanKDDI
JapanNTT Docomo
KoreaSKT
KoreaLG UPlus
KuwaitOoredoo
LatviaLMT
LiechtensteinSWISSCOM
LithuaniaTele 2
LuxembourgProximus Luxembourg
MacauCTM
MalaysiaMAXIS
MalaysiaCelcomDigi
MallorcaTelefonica Spain / TME
NetherlandsKPN
New ZealandSpark New Zealand
New ZealandTwo Degrees Mobile
New ZealandVodafone
Northern Mariana IslandPTI Pacifica
Orkney Islands (UK)Telefonica UK
Saipan (Northern Mariana Islands)PTI Pacifica
San Marino (Italy)TIM
Sardinia (Italy)TIM
Saudi ArabiaEtihad Etisalat Mobily
Shetland (UK)O2 UK
Sicily (Italy)TIM
SingaporeSingTel
SingaporeStarHub
SingaporeM1 Limited
SpainTelefonica Spain
SwedenTele2
SwitzerlandSunrise
SwitzerlandSWISSCOM
TaiwanTaiwan Mobile
TaiwanChunghwa Telecom
ThailandAIS
U.K.Telefonica UK
U.K.T-Mobile UK
U.S.AT-Mobile USA
U.S.AAT&T USA
U.S.ALimitless Mobile
Vatican City (Italy)TIM

Foreign visitors and customers of these partner networks can also experience VoLTE Roaming while in the Philippines.

OriginPartner Network
Aland (Finland)Elisa Finland
ArgentinaTelefonica Argentina
AustraliaOPTUS
AustraliaTelstra Limited
AustraliaVodafone Australia
AustriaT-Mobile Austria
AustriaH3G Austria
BahrainSTC Bahrain
Balearic Islands (Spain)Movistar
BelgiumProximus Belgium
CanadaTELUS
CanadaBell Mobility
CanadaSaskTel
CanadaCanada Videotron
CanadaFreedom Mobile
Canary Islands (Spain)Telefonica Spain / TME
ChinaChina Mobile
Corsica (France)Orange F
Costa RicaClaro Costa Rica
Czech RepublicO2 CZ
Czech RepublicT-Mobile CZ
El SalvadorClaro El Salvador
EstoniaTele2 EE
EstoniaElisa Eesti
FinlandELISA
FranceOrange France
FranceTransatel France
FranceBouygues Telecom
FranceFree Mobile
GermanyT-Mobile DE
GotlandTele2 SE
GreeceCosmote
GuamTeleGuam Holdings
GuamIT&E
GuatemalaClaro Guatemala
HebridesO2 UK
HondurasClaro Honduras
HongkongHTCL
HongkongPCCW
HongkongHK CSL
HungaryT-Mobile Hungary
IcelandNOVA
IcelandVodafone Iceland
IndiaAirTel
IndonesiaTelkomsel Indonesia
IsraelHot Mobile
IsraelPelephone
ItalyTIM
JapanSoftBank
JapanKDDI
JapanNTT Docomo
KoreaSKT
KoreaLG UPlus
KuwaitOoredoo
LatviaLMT
LatviaTele2
LiechtensteinSWISSCOM
LithuaniaTele 2
LuxembourgProximus Luxembourg
MacauCTM
MacauHutchison Macau
MalaysiaMAXIS
MalaysiaCelcomDigi
MallorcaTelfonica Spain / TME
Monaco (France)Orange F
Monaco (France)Bouygues Telecom
Monte Carlo (France)Orange F
NetherlandsKPN
Netherlands1Global
New ZealandSPARKS
New Zealand2 Degrees
New ZealandVodafone
Oland/Gotland (Sweden)Tele2 SE
Northern Mariana IslandsPTI Pacifica
Orkney Islands (UK)Telefonica UK
Saipan (Northern Mariana Islands)PTI Pacifica
San Marino (Italy)TIM
Sardinia (Italy)TIM
Saudi ArabiaMobily
Shetland (UK)O2 UK
Sicily (Italy)TIM
SingaporeSingTel
SingaporeStarHub
SingaporeM1 Limited
SingaporeSIMBA
SpainTelefonica Spain
SwedenTele2
SwitzerlandSunrise
SwitzerlandSWISSCOM
TaiwanTaiwan Mobile
TaiwanChunghwa Telecom
ThailandAIS
U.K.Telfonica UK
U.K.T-Mobile UK
U.S.AT-Mobile USA
U.S.AAT&T USA
U.S.ALimitless Mobile
U.S.ASprint Nextel Corporation
U.S.AVerizon
Vatican City (Italy)TIM
VietnamViettel Mobile

How to Activate VoLTE

Apple
Apple

Step 1: Open “Settings.” 
Step 2: Choose “Cellular.” 
Step 3: Go to “Cellular Data Options,”“Voice and Data,” and turn on “VoLTE.”

Apple

Step 1: Open “Settings.” 
Step 2: Choose “Cellular.” 
Step 3: Go to “Cellular Data Options,”“Voice and Data,” and turn on “VoLTE.”

Samsung
Samsung

Step 1: Open “Settings.” 
Step 2: Choose “Connections.” 
Step 3: Go to “Mobile Networks” and turn on “VoLTE Calls.”

Samsung

Step 1: Open “Settings.” 
Step 2: Choose “Connections.” 
Step 3: Go to “Mobile Networks” and turn on “VoLTE Calls.”

Huawei
Huawei

Step 1: Open “Settings.” 
Step 2: Go to “Mobile Network,” then select “Mobile Data.”
Step 3: Turn on “VoLTE Calls.”

Huawei

Step 1: Open “Settings.” 
Step 2: Go to “Mobile Network,” then select “Mobile Data.”
Step 3: Turn on “VoLTE Calls.”

Apple

Step 1: Open “Settings.” 
Step 2: Choose “Cellular.” 
Step 3: Go to “Cellular Data Options,”“Voice and Data,” and turn on “VoLTE.”

Samsung

Step 1: Open “Settings.” 
Step 2: Choose “Connections.” 
Step 3: Go to “Mobile Networks” and turn on “VoLTE Calls.”

Huawei

Step 1: Open “Settings.” 
Step 2: Go to “Mobile Network,” then select “Mobile Data.”
Step 3: Turn on “VoLTE Calls.”

Customer Advisories

2G and 3G Shutdown Guide

Telcos abroad phase out 2G and 3G to expand 4G and 5G. Learn how to stay connected with our handy guide.

View Shutdown Guide

Postpaid and Prepaid Roaming Guide

Traveling abroad soon? Find out how to register for promos and where you can reach out to us for assistance in just a few taps.

View Roaming Guide

Frequently Asked Questions on VoLTE Roaming

Some roaming partners in other countries have shut down their 2G and 3G networks, blocking access to calls and texts. VoLTE allows you to make voice calls over the LTE network.

With VoLTE roaming, you can stay connected with calls and texts through our VoLTE-ready roaming partners.

To start using VoLTE abroad, make sure:

  1. You’re using a VoLTE-capable handset and VoLTE is enabled on your device.
  2. Your account is VoLTE-provisioned.
  3. You’re connected to a VoLTE-ready roaming partner.

For Postpaid customers: You’re automatically VoLTE-provisioned.

For Prepaid/TM customers: You can request VoLTE activation through Globe’s official Facebook Messenger account.

Regular roaming rates apply for calls and texts via VoLTE, with no additional data charges.