VoLTE and VoWiFi

Starting November 17,  we've started providing VoLTE and VoWiFi to eligible Globe postpaid customers.

If you're a Postpaid customer who resides or frequently visits Metro Manila, Cavite, Rizal, and Bulacan and are currently using an LTE SIM and VoLTE or VoWiFi-capable device, you may make the request via the GlobeOne app. Just go to the Menu > Help & Support > Send Us Your Concern > Network Concern > I want to activate my VoLTE/VoWiFi service. You may also visit any Globe store in the areas mentioned or through Globe's official social media accounts.

To know if you're connected to VOLTE:

• On Android phones, you should be able to see the VoLTE icon in home screen beside your cell signal bar.

• On iPhones, you should be able to see LTE icon even during calls.

• On Android phones, you should be able to see the VoWiFi icon beside your WiFi signal bar.

• On iPhones, you should be able to see VoWiFi beside the Globe signal when you swipe down from the top and in your lock screen.

We won't be charging additional fees for VoLTE. If you're registered to an unlimited call promo within Globe, you can also have unli VoLTE calls within Globe.

There won't be additional charges for VoWiFi either. These calls will be charged just like a regular call.