VoWiFi and VoLTE

Starting November 17,  we've started providing VoLTE and VoWiFi to eligible Globe postpaid customers.

If you're a Postpaid customer who's currently using an LTE SIM, a VoLTE or VoWiFi-capable device, and resides in or frequently visits the areas listed below, you may request for VoLTE activation via the GlobeOne app. Just go to Quick Actions > Help Center > Search for VoLTE > I want to activate my VoLTE/VoWiFi service >Raise a Concern. You may also visit any Globe store in the areas mentioned below or through Globe's official social media accounts.

To know if you're connected to VOLTE:

• On Android phones, you should be able to see the VoLTE icon in home screen beside your cell signal bar.

• On iPhones, you should be able to see LTE icon even during calls.

• On Android phones, you should be able to see the VoWiFi icon beside your WiFi signal bar.

• On iPhones, you should be able to see VoWiFi beside the Globe signal when you swipe down from the top and in your lock screen.

We won't be charging additional fees for VoLTE. If you're registered to an unlimited call promo within Globe, you can also have unli VoLTE calls within Globe.

There won't be additional charges for VoWiFi either. These calls will be charged just like a regular call.