GRATEFUL FOR YOU

2. Who are eligible?

All Globe customers with Globe Rewards points are eligible for the promo as long as they meet the minimum points requirement per partner. Minimum of 50 points for all partners except Platinum partners.

3. Where can I use my Globe Rewards points?

You may use it at ANY of our existing partners. You may check out the list in the Globe Rewards App. However, we highly recommend that you visit our partners in the list (above) as those partners have exclusive freebies for customers who will use their Globe Rewards points to pay. 

4. How can I redeem my points at partner stores?

Redeem via the Globe Rewards mobile app to lessen the hassle in the redemption process and redeem via QR code.

5. Why should I download the Globe Rewards app?

What are the benefits? It is more convenient to transact via the Globe Rewards app as you no longer need to text a long syntax to an access number. Instead, you only need to use the scan QR functionality or tap the REDEEM button inside the Globe Rewards app to do the transaction.

6. Can I pay for the items if I have more than 50 points?

Yes, the 50 points is just the minimum. But if you have more points, you can use all of them to purchase the item.

7. What if I only have 50 points and the item costs more than my available points balance?

Yes, the 50 points is just the minimum. But if you have more points, you can use all of them to purchase the offer. You may also add cash (on top of the minimum points requirement) if you don’t have enough points to pay for the item.

8. How would I know if I have successfully redeemed?

You will get a confirmation text message from 4438. 

9. Why can’t I redeem?

Kindly ensure that you have good signal reception and data connection before transacting. Data charges may apply unless you are subscribed to a mobile data promo.

10. Are there other restrictions?

• Discount promos cannot run in conjunction with other promos nor combined with other discounts.
• Offer can be availed multiple times, provided each transaction is compliant to the prescribed mechanics.
• Discounts and freebies are not exchangeable for cash.
• Globe is not liable to offer a replacement for discounts or coupon codes that are discontinued, cancelled, or used improperly, whether due to fraud or technical issues.
• For food promos, senior citizens must choose between (a) the promotional discount of freebie offered or (b) the discount provided under the Expanded Senior Citizen Act of 2010. 

11. Which branches can I redeem my points in?

You can visit any of the participating branches of our partners nationwide.

ADDITIONAL FAQS FOR KFC

1. What meals are included in the promo?

“Chicken meals” include products under these categories: 99 Meal Deals, Signature Meals & Fully Loaded Meals. And these include 2-pc chicken meals.

2. If I buy 4 chicken meals, will it mean I also get 4 free pieces of chicken?

No, the free 1-pc chicken is limited to 1 redemption per single-receipt transaction only

ADDITIONAL FAQS FOR BENCH

Since the minimum points needed to avail the freebie is 50, if my total bill is P200, does it mean I also get 12 pcs of free cologne?

No, the free 3pcs cologne is limited to 1 redemption per single-receipt transaction only.

ADDITIONAL FAQS FOR FIGARO

I have more than 92 points, how will I pay for the 0.70 if the system does not accept decimal/partial points?

Since the system doesn’t accept decimal points, you may pay 91 points + P0.70 in cash OR use your 92 points but please note that there will be no points or cash returned for the unused portion.

ADDITIONAL FAQS FOR JAMBA JUICE

What flavors are included in the promo? Can I order any combination of two flavors?

Flavors included are Strawberries Wild, Banana Brew Blast, Strawberry Dreamin’ and Strawberry Shortcake. No, both smoothies must be of the same flavor.

2. How can I avail of this promo?

On the Globe Rewards Mobile app, 

• go to the Exclusives section and choose a partner offer;
• press Redeem and wait for the confirmation message to be sent via SMS;
• use the code in the confirmation message; and
• show the SMS to partner cashiers.

3. Where can I use the promo code from this offer?

You can avail of the offer in the partner mobile apps, website, or branches (applicable only for SM Day Sale, GCash, and Uniqlo).

4. How long is this promo?

Offers will be available starting September 9, 2019, until October 31, 2019. 

5. How would I know if I have successfully redeemed?

You will get a text notification from 4438 containing the code to be used on your purchase. 

6. Why can’t I redeem?

• Promo can only be redeemed via the Globe Rewards App.
• Code may have limited number of use per customer.
• Minimum spend and number of pax are applicable.
• Kindly ensure that you have a good signal reception and data connection before transacting.
  

7. Who are eligible for the promo?

All Globe accounts are eligible: Platinum, Globe Postpaid, Globe Prepaid, TM, SME, and Enterprise. This offer can be redeemed even without Globe Rewards points.

8. What are the restrictions?

• Discount promos cannot run in conjunction with other promos.
• The promo code may have a limited number of use per customer.
• Discounts and freebies are not exchangeable for cash.
• Globe is not liable to offer a replacement for discounts or coupon codes that are discontinued, cancelled, or used improperly, whether due to fraud or technical issues.
  

ADDITIONAL FAQS FOR EATIGO

Why can’t I redeem?

• Code is single-use per customer and valid for 60 days upon receipt.
• Not all restaurants accept promo codes; Look for the ones with an orange gift box on the restaurant’s icon.
  

ADDITIONAL FAQS FOR ZALORA

1. Why can’t I redeem?

Code is single-use per customer and valid for 60 days upon receipt.

2. Is there a max discount amount?

Yes, the discount amount is capped at P2,000.

ADDITIONAL FAQS FOR SM DAY SALE

1. How do I redeem?

Avail of the discount by following these steps: 

• Step 1: Open the Globe Rewards app, click The SM Store campaign badge (no points needed to avail).
• Step 2: Press REDEEM in front of the cashier
• Step 3: Show your SMAC, Prestige, or BDO Rewards. 

A minimum purchase of P3,000 is required. 

2. Until when can I redeem the offer?

Promo is valid only on September 17, 2019, during store operating hours

3. Will the discount be applied on all items in The SM Store?

The discount applies to your total bill.

4. Will my transaction also earn points on my SM Advantage card?

Yes, you will earn points on your purchase. SMAC points will be credited to your account following the standard timelines of SMAC.

ADDITIONAL FAQS FOR UNIQLO

1. How do I redeem?

You need to have both the Globe Rewards and UNIQLO mobile apps. Before paying at the cashier, you have to open the Globe Rewards app, click the UNIQLO PHILIPPINES campaign badge (no points needed to avail) and press REDEEM in front of the cashier.

2. Why can’t I redeem?

Coupons can only be used once per customer. If you clicked REDEEM before reaching the cashier, you will not be eligible to avail the promo offer.

ADDITIONAL FAQS FOR SHOPEE

1. Are there any restrictions?

Code is single-use per customer and valid until December 31, 2019.

2. Is there a max discount amount?

Yes, the discount is capped at P200.

3. Is there a minimum spend requirement?

There is no minimum spend requirement.

4. How come my code is not working?

Make sure that you are using the code within the promo period.

ADDITIONAL FAQS FOR TRAVELOKA

1. Are there any restrictions?

Code is single-use per customer and valid until November 30, 2019.

2. Is there a minimum spend requirement?

Yes. Minimum spend requirement is P3,500.

3. Is there a max discount amount?

Yes, the discount amount is capped at P650 for flights and P850 for hotels.

4. How come my code is not working?

Make sure that you are using the code within the promo period.

ADDITIONAL FAQS FOR FOODPANDA

1. Are there any restrictions?

• Code is single-use per customer and valid until November 30, 2019.
• Discount is fixed at P50 with a minimum spend of P300.

2. How come my code is not working?

• Make sure that you meet the P300 minimum spend requirement.
• Make sure that the restaurant you’re ordering from is still open.
• Make sure that you are ordering from 10:00 am to 10:00 pm, within the promo period.