Alagang Globe - FAQs, Help & Support Center

TRENDING TOPICS

NETWORK

Why does my data get used up quickly?

Visit this page to know which activities consume data fast and more.

GENERAL

After an update, how do I log back in to GlobeOne?

Visit this article to know how to log back in and read about the app’s features.

HOME PREPAID WIFI

Which Home Prepaid Wifi promo should I get?

Read about Globe At Home Prepaid WiFi and find the promo that best suits your need.

POSTPAID

I need help with understanding my postpaid bill.

Familiarize yourself with the different terms and learn how to read your bill.

NETWORK

What should I do if I have problems with my call, text and data?

Learn how to do basic troubleshooting of your basic phone problems.

POSTPAID

How do I change my postpaid plan?

Know where to make the request and other important details about changing your postpaid plan.

PREPAID

What prepaid promo should I get?

Find the Globe Prepaid data promo that suits your lifestyle and need.

GENERAL

How will I know if the text I received is an official message by Globe?

Learn about Globe’s official message sender names and protect yourself from scams.

GLOBE'S OFFICIAL CHANNELS

DISCOVER THE GLOBE LIFE

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