Globe Help & Support

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Featured Questions

What Home Prepaid WiFi promos are available?

Know which Prepaid WiFi promo will suit your needs and more.

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How do I Share-A-Load?

Find out how you can send prepaid credits or promos to your prepaid account.

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What are Go prepaid promos?

Learn about Globe Prepaid’s data promos with the highest GBs yet.

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What is Globe Online?

Visit this page to learn about the new digital companion for your Globe needs.

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How do I renew my postpaid plan?

Learn how you can safely and conveniently renew your postpaid plan.

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Where can I pay my Globe bill?

Know how you can pay your Globe bills through our digital channels any time, anywhere.

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What's the New GlobeOne app?

Know how you can buy load, subscribe to promos and more, for your prepaid and TM accounts.

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What's a GPlan?

Visit this page to know about Globe’s latest postpaid plans.

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WATCH & LEARN

Need a quick fix or a handy tip? Check out these video tutorials on Globe products and services.

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Since the pandemic started, we’ve been connecting donors and frontliners, bringing help where it's needed. Learn about our efforts in sustaining these necessary connections.

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Help & Support

Choose Your Topic

Featured Questions

What Home Prepaid WiFi promos are available?

How do I Share-A-Load?

What are Go prepaid promos?

What is Globe Online?

How do I renew my postpaid plan?

Where can I pay my Globe bill?

What's the New GlobeOne app?

What's a GPlan?

Need help with your Globe Business account? Check our Business FAQs.

We're here to support you through our available channels.

Know more about Globe internet, cell site myths and the latest network upgrades.

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