Help & Support

Check out how to load Globe At Home Prepaid WiFi promos and watch your favorite shows non-stop. Sulit na ang internet mo sa bahay!

Getting a postpaid plan? Find out what’s a promo pack, how to apply for a new line and renew your contract with ThePLAN or ThePLAN PLUS.

Read about priority network, All-Month Surfing, and Thea, the Digital Assistant, with ThePLATINUM Plan.

Know more about unlocking your mobile phones and devices following the directive from the National Telecommunications Commission (NTC).

Our Privacy Policy outlines our policies in relation to the collection, use, and protection of your data to provide you with a wonderful experience.

Learn how to protect yourself from unexpected browsing charges with Surf Alert, how much it costs and how to activate it.

Find out how Globe myBusiness account holders can join, become eligible and win in this program jointly offered by Globe myBusiness and Metro Channel.

Know Globe’s official social media accounts and apps and find out if the page you’re viewing is a legit Globe page or not.

Curious about mobile number portability? Read about what Globe’s been doing to support this government directive.

Customers who avail of a Globe At Home plan from January 1 to 31, 2020 will receive two (2) tickets to Star Wars: The Rise of Skywalker via GMovies.

Globe At Home customers get a chance to win an all-expense-paid trip for two to Jordan, the shooting location of Star Wars: The Rise of Skywalker!