What is HBO GO?

HBO GO is an on-demand streaming service that allows HBO TV / HBO GO subscribers to enjoy thousands of hours of exciting content over multiple devices, anytime, anywhere.

From exclusive HBO and HBO Asia original series, movies and documentaries, to Hollywood blockbusters, Asian dramas and movies, and even an extensive selection of kids-friendly content, there’s just something for everyone!

What can I do with HBO GO?

On HBO GO, you will get to enjoy:

  • Unlimited access to thousands of hours of award-winning HBO and HBO Asia original series and movies, Hollywood blockbusters and Asian content
  • Every episode, every season of every HBO Original series - uncut.
  • The latest Hollywood blockbusters before other streaming services
  • 5 Live TV channels: HBO, HBO Hits, HBO Family, HBO Signature, Cinemax
  • New HBO Original episodes same time as the US., on live TV or on-demand
  • Multi-language subtitles to go with the series/ movies
  • Downloading your favorite shows to watch offline
  • Up to 10 registered devices and 3 concurrent streams

How fast does my internet connection have to be in order to watch movies and shows on HBO GO?

The minimum required bit rate is 512kb/sec. (Please note that with a lower connection speed, the video quality will be less desirable). HBO GO employs an adaptive streaming technology that automatically matches your internet speed and the bit rate of the videos.

Can I cast HBO GO to my TV?

Yes! HBO GO supports the following devices and operating systems:

  • Airplay via Apple TV: tvOS 11 to 13
  • Chromecast: All versions

Can I filter age-appropriate content with HBO GO?

Yes! You may turn on the ‘Parental Control’ feature in the Settings menu. This is in place to ensure that children are not exposed to content that are not suitable for their age when they use HBO GO. The Parental Control feature is controlled by a 4-digit PIN and different levels of restriction: General (G) Parental Guidance (PG), PG13, 16, 18, 21.

After setting your Parental Control PIN you will be asked to enter the PIN whenever you play any content that is equivalent to or exceeds the restricted level.

How soon are movies and shows added to HBO GO?

HBO GO adds new movies and TV show episodes every single week throughout the year. You can even enjoy the latest episodes of HBO Original Series on the same day as it premieres in the US!

Please note that new movies will be available on HBO GO after they premiere on TV.

How do I sign up for HBO GO?

You can subscribe to HBO GO using the following methods:

  • Subscription via GlobeOne for only P199/month for Globe Prepaid, Globe Postpaid and Globe Platinum customers.
  • Subscription via GlobeOne (3-month subscription on us for new Globe At Home customers and plan upgraders starting December 1, 2020 until January 31, 2023)
  • In-app subscription via App Store (iOS) or Google Play (Android)
  • Subscription via the Buy Load section of the GCash app (under Daily Deals)

How much is HBO GO?

You can subscribe to HBO GO in the Philippines at P199 VAT inc. per month via GlobeOne.

You may also purchase via Google Play, however, you'll be charged 12% VAT on top of the monthly fee of P199 (a total of P222.88/month).

How do I charge my HBO GO subscription to my Globe Postpaid bill or Globe load?

1.    GlobeOne

You may subscribe to HBO GO via GlobeOne via these steps:

  • Download or log-in to GlobeOne app or GlobeOne web. Make sure you have a Globe number tied to your GlobeOne account.
  • Go to the Buy section. Under Lifestyle or Content section, look for HBO GO and click "Subscribe."
  • Review the T&Cs and confirm subscription. You will be redirected to the Play Store / App Store or the HBO GO app if app is already downloaded on the device.
  • Log-in or create an HBO GO account.
  • Choose "Globe" under "Link your existing HBO GO subscription"
  • Log-in using your GlobeOne ID to finish your activation.
  • Start watching!

Note: For Globe Postpaid & Platinum customers, your subscription will auto-renew every month amounting to P199 VAT Inc. Globe Prepaid customers will have to re-subscribe every month.

2.    Google Play

  • Download the HBO GO App from the Google Play store
  • Create an account with a vaild email address
  • Tap on Subscribe Now to purchase a subscription through Google Play
  • Choose Globe as payment method and pay with your Google Play account

Note: Your subscription will auto-renew every month amounting to P222.88 VAT Inc.

How do I cancel my HBO GO subscription?

You can unsubscribe from HBO GO in two ways:

  • Text HBO GO 199 STOP to 8080
  • Unsubscribe via GlobeOne. Make sure that your HBO GO subscription is active in order to see the Unsubscribe button in the Globe Life section of the GlobeOne dashboard.

If you have subscribed via Google Play:

  • Go to Google Play Store on your Android Device (you must be signed in using the Google account that is used to pay for your HBO GO subscription)
  • Select the Menu icon
  • Select Subscriptions
  • Select HBO GO
  • Select Cancel Subscription
  • Select Cancel Subscription again to confirm

If you cancel your subscription, access to HBO GO will cease only at the end of the current billing cycle.

If I cancel my subscription before the renewal date, can I still watch movies and tv shows until the end of the billing period?

Yes, you can still access your HBO GO once you unsubscribe until the end of your current billing period.

​I received an "Unable to detect state cookies" message upon activating​ my HBO GO subscription. ​W​hat should I do?

Make sure that cross-site tracking is enabled on your browser settings. Once done, you may try again.

I chose Globe as my billing method on the HBO GO app but I can’t activate my HBO GO subscription. What do I do?

Make sure that your Globe number is linked to your GlobeOne ID. Then, subscribe to HBO GO via GlobeOne before going to the HBO GO app to ensure successful activation and login.

I logged in using incorrect social log-in credentials (Facebook, Apple, Yahoo, Google) upon linking my Globe account on HBO GO. I'm stuck in a loop, what should I do?

  • For Android users, force close your HBO GO app and open it again, or logout of your current HBO account and log in again. 
  • For iOS users, clear your active session by uninstalling/reinstalling the HBO GO app.

Why do I see a black background on the Globe Login Page?

This happens because your device is not supported by custom tabs. Don’t worry, you should still be able to activate your subscription despite the black background. You may also try activating your subscription on another device.

I’m a Globe At Home customer who is eligible for the 3-month access to HBO GO. How do I claim it?

Follow these simple steps:

  • Download and open the GlobeOne app.  Enroll your GFiber account details in the GlobeOne app. 

  • Claim your HBO GO voucher in the “Just For You” section of the app

  • Once processed, click to reveal the voucher code and view the instructions 

  • Go to or go to and choose activate your voucher on the Subscription Method page

  • Enter the HBO GO voucher code

  • Enjoy watching!

Until when can I redeem my 3-month access?

You have to redeem your access within 60 days upon receipt of your voucher.

I have an active paid subscription to HBO GO. Will I be able to redeem the offer?

No, the voucher can only be activated by customers who don’t have an active HBO GO subscription.

What happens to my HBO GO access once my access from Globe At Home expires?

At the end of the 3-month period, you will get a notification that your subscription has expired. You will have the option to renew your subscription to the paid version of HBO GO via the GlobeOne, Google Play Store, or App Store by updating your subscription on the app.