The first step is to settle your overdue balance. To get the details on how much you have to pay, you can check your latest Globe bill. You can also view your bill details online.
If you've already settled your overdue balance, you can request for reconnection by logging in to MyAccount at accounts.globe.com.ph. Click on the "View Account" button next to your enrolled number, and click on "Submit payment details and request for reconnection" from the side panel. Fill out the form and click SEND.
That's it! Your line will be reconnected within 24 hours. If you don't have an online account, you can register and enroll your Globe number here.
You can also request for reconnection through our self-service hotline. Just call 211 and navigate your way to the reconnection menu.