About Bill Payment FAQs

Where can I pay my Globe bill?

If you’re paying via GCash, credit card, e-wallet and via bank transfer, you may pay your bill using GlobeOne. You can also use the GCash app directly to settle your bill. You can access these channels any time, anywhere.

For business and enterprise accounts, you may pay through your bank's online payment facilities, via wire transfer or via www.globe.com.ph/paybillcorp.

When is the best time for me to pay my Globe bill?

We encourage you to pay on or before the due date to avoid any inconvenience with your Globe account.

If your due date falls on a holiday or weekend, we encourage you to pay your bill before the due date using same-day payment-posting channels.

Will I be allowed to pay for a Globe postpaid account that is not under my name?

Yes of course! You can pay for other postpaid accounts. If you are using a credit card to pay, the card holder must be present for over the counter payments. For payments to be made online, the card holder must be able to provide the necessary card verification details.

What do I need to present when paying my Globe bill over the counter?

You only need to provide your Globe Account Number and Full Name to the Cashier.

Can I pay for multiple accounts?

Payment will be posted to the account the following business day from payment date.

When can I expect my payment to be posted?

Your payment will be posted to your account the following business day.

I can't make any outgoing calls and texts because of overdue balance. How can I reconnect my line?

The first step is to settle your remaining balance. To get the details of how much you have to pay, you can check your latest Globe bill. You can also view your bill details via the GlobeOne app at https://www.globe.com.ph/apps-content/globeone.html.

After your balance is paid, your line will be reconnected within 2 hours.

What are the possible reasons for my line to get disconnected temporarily?

Your line may get cut if you have accumulated unpaid bills, or if your usage went beyond your spending limit.