Renewing your Contract with ThePLAN

If I avail this plan with a device, what happens after the 24-month contract ends?

After 24 months, you'll be contract-free and your plan will just continue.


You then have the option to keep your current MRF, upgrade or downgrade your plan or renew your contract.

If I have my own device and get only a line, what happens after my 6-month contract ends?

After 6 months, you'll be contract-free and your plan will still continue. You can keep using your additional consumable value to do more of the things you love.


You then have the option to keep, upgrade or downgrade your plan.

What will happen if I don't finish my contract?

If you don't finish your contract, you'll have to pay the corresponding pre-termination fees.

How much pre-termination fee should I pay if I got a device with my plan and don't finish my 24-month contract?

Your preterm fee computation will be computed as follows:


Handset price - Handset cashout x Remaining months in 
24 months your contract

How much pre-termination fee should I pay if I got ThePLAN PLUS with 6-months contract?

The penalty fee is P2,000 for all plans regardless of the number of remaining months. You'll also need to pay an admin fee of P550.

If I initially got a device with ThePLAN, will I also pay a preterm fee if I move to ThePLAN PLUS?

Yes, there will be a preterm fee since your initial plan and device came with a contract. If you move to ThePLAN PLUS, you'll be under a new contract.

Will I be eligible for a new device once my contract for ThePLAN ends?

As long as you continue ThePLAN, yes, you'll be eligible for a reward once your contract ends.

When renewing my contract, am I required to move to ThePLAN as my new plan?

Because we'd like you to experience ThePLAN, yes.

I’m an existing Postpaid customer. Can I switch to ThePLAN?

If you're within contract:
As long as you're not getting a new device or contract, you may change to ThePLAN with a monthly recurring fee (MRF) commitment that's on the same level as your previous plan, or upgrade to a higher level, without having to pay for any preterm fees.


Just remember to keep your account clear of any outstanding balances before doing this.


If you downgrade your plan, you'll be paying a preterm fee computed in this manner:


Handset price - Handset cashout x Remaining months in 
24 months your contract


Once the pretermination fee has been settled, you can start creating your new plan and even avail of a new handset.


If you're no longer under contract:
Yes, you can change your plan anytime if you're already outside of your contract.


If you're out of contract, you may switch to ThePLAN anytime and there are no preterm fees to pay.

When does my new plan take effect if I change to ThePLAN?

If you're coming from the old mySuper Plan and Best Ever mySuper Plans, your new plan will start on your next billing cut-off date.


If you're coming from other Globe Postpaid plans, you can start your new plan mid-cycle.

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