We’re offering to upgrade your Globe Prepaid SIM to an LTE/5G-ready SIM for free! You’ll keep your current mobile number and even get 10GB of free data, valid for 30 days after upgrading your SIM.
Just visit any Globe Store with your current SIM and bring a filled-out Google Form, which will be sent via text or email after booking your appointment.
With an LTE/5G-ready SIM, you’ll enjoy faster internet speeds and a stronger connection. If you have a 5G phone and live in a Globe 5G area, you can experience the benefits of 5G, the latest wireless technology.
Once you upgrade to an LTE/5G-ready SIM, the free 10GB will be sent to you automatically. You’ll get a text confirmation from Globe when it’s ready to use.
Yes! If you’re still using a non-LTE SIM, visit any Globe Store to replace it with an LTE/5G-ready SIM. You’ll still get the free 10GB data after the upgrade.
Yes, they will. However, the free promo offer can only be used within the Philippines.
You can check by texting SIM CHECK to 8080. You can also confirm it by checking if:
- Your phone shows LTE/5G in the signal bars.
- Your SIM card has 128K memory.
No, the free 10GB can only be used on the upgraded LTE/5G-ready SIM.
Visit any Globe Store for SIM replacement.
- For a defective SIM, bring:
- The actual SIM.
- One valid ID.
- A filled-out Google Form (sent via text or email if you booked an appointment).
For a lost SIM, bring:
- SIM bed or GCash card (if available).
- Two valid IDs (at least one government-issued).
- A filled-out Google Form.
- A notarized affidavit of loss with your name, citizenship, address, and signature.
Your LTE/5G-ready SIM will still work, but will only run at the speed supported by your device.
- To check if your area has 5G, visit our List of 5G Areas.
- To find the nearest Globe Store, use our Store Locator.
Once the freebie is used up or expires, you can still go online, but you’ll be charged the regular rate of P5 per 15 minutes unless you subscribe to a data promo.
You’ll get a text notification when your freebie runs out. You can also check its status on the GlobeOne app.
PIN-less SIM Upgrade lets you upgrade your old 2G/3G SIM to an LTE/5G-ready SIM without needing a one-time PIN (OTP). The system automatically validates your request, making the process easier and more secure.
To complete the upgrade, insert the new LTE/5G-ready SIM into the same device and SIM slot as your old SIM.
Upgrading your SIM is easy! Just follow these steps:
- Insert your new SIM into your device.
- Enter your 11-digit mobile number.
- Wait for validation.
- Once validated, you’ll receive a confirmation text for your successful SIM upgrade.
No, upgrading your SIM won’t change your number to a different service. For number switching concerns, click here.
You can claim your free Upgrade SIM at any Globe Store.
If this happens, follow these steps:
- Reinsert your old SIM into the same device and SIM slot.
- Text UPGRADE to 8080 within 2 minutes and wait for the message prompt.
- Insert the new SIM into the same SIM slot as the old SIM.
- The SIM upgrade process will then be completed.
The SIM upgrade won’t proceed if three different devices are used during the process.
If your SIM upgrade fails:
- Wait 15 minutes before trying again.
- You can attempt the SIM upgrade up to 3 times per day. If you reach the daily limit, wait 24 hours before trying again.
You may chat with us via the official Globe Telecom Facebook Messenger for further assistance.
Ensure your number is in the correct 11-digit format (e.g., 09179179171).
- You have up to 3 attempts to enter the correct number.
- After 3 failed attempts, wait 15 minutes before retrying.
Some phones take longer to set up. If the menu doesn’t appear within 5 minutes, your phone might not be compatible with the Upgrade SIM. Try using another device instead.
You may chat with us via the official Globe Telecom Facebook Messenger for further assistance.
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